CleanCloud

Clean Cloud App is the best for the money and value.

Comments: Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries.

Pros:

This software is so robust in features for the value you get vs monthly cost it really cannot be beat. The integration options are outstanding, API availability, customization options, ease of customization, and choices to be able to adapt to our business model. Not to mention the business accounts feature which has been fantastic for our business. Highly recommend this to any laundry or dry cleaning service.

Cons:

The support is only available through trouble tickets. When updates and new features are added there is no communication as to what has been done. We often find new features accidentally. Initial setup does take some technical knowledge and confidence. Especially on the hardware setup. A pure novice or someone not tech confident may find initial setup frustrating.

Cleancloud is a excellent software provider for the Dry Cleaning Industry

Comments: Nothing but outstanding, from commencement todate they have over achieved

Pros:

There ability to undertake updates and service

Cons:

UK we are in Australia, but not a shoe stooeer

Works for us

Comments: Works! But has its limitations, like everything. Best I've found so far.

Pros:

The simplicity of the staff entering orders is great. Cleancloud is great with wanting to make a difference and improve their systems. They're listening to their users, and improving.

Cons:

EFTPOS integration, would love Tyro as an option. The User Experience on the management side could definitely improve.

A great tool foor growing your business.

Comments: Overall I love the people and the knowledge they have. They are easy to work with and i love the webnars when they do updates. Great communication.

Pros:

I love the tracking of the orders for the customer. I appreciate the fact that every customer is updated through the process from when it is picked up to when it is delivered. The fact that they can get updates via text or email allows me to close more deals with customers knowing they have control during the process.

Cons:

The lack of flexibilty in your payment plan. I prefure payment mid month for the next month but they only allow on the first of the month and you cant prepay unless you pay the whole year i. Advance.

CleanCloud Review

Pros:

It works It works It works It works It works It work

Cons:

Too many vendors to contact for customer service help. There are 3 vendors when there is a problem that I may have to contact and not knowing which one is annoying!!!! There is CleanCloud themselves and if they can't help then I have to go to the CleanCloud authorized POS Vendor I purchased the equipment from and then if they can't help I have to go to the POS equipment manufacturer. There needs to one customer service number with a person who can oversee the handling of the issue and facilitate the final resolution without having to call all over the place!!!