Who Uses This Software?

Large and growing companies that need smarter mobile forms for out-of-office work; online and offline.

Average Ratings

22 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4.5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Form.com
  • http://form.com/
  • Founded 2002

About Form.com

Form.com is an enterprise platform for web and mobile form solutions. The platform provides flexible design and advanced features that can be used to streamline any data collection processes, at the office or in the field, that use forms to capture data - online or offline. JavaScript and SOAP APIs let you easily integrate your Form.com solution with existing enterprise software applications creating a seamless business process environment.

Form.com Features

  • Certification Management
  • Individualized Assessments
  • Multi-User Collaboration
  • Proctoring
  • Scoring
  • Skill Testing
  • Surveys
  • Test / Quiz Creation
  • Alerts/Notifications
  • Asset Tracking
  • Audit Planning
  • Compliance Management
  • Dashboard
  • Forms Management
  • Issue Management
  • Mobile Access
  • Risk Assessment
  • Task Management
  • Workflow Management
  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management
  • Audit Management
  • CAPA Planning
  • Change Management
  • Complaint Management
  • Incident Management
  • Nonconformance Tracking
  • Quality Control
  • Risk Management
  • Root Cause Analysis
  • Training Management
  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control
  • Abbreviation Detection
  • Data Capture and Transfer
  • Data Duplication
  • Data Entry Verification
  • Data Retrieval
  • Image Capture
  • Mis-Keyed Variation Detection
  • Phonetic Variation Detection
  • Audit Management
  • Corrective / Preventive Actions
  • Environmental Management
  • Environmental Risk Assessment
  • Forms Management
  • Incident Management
  • Industrial Safety Management
  • Injury Reporting
  • Inspection Management
  • MSDS
  • OSHA Recordkeeping
  • Occupational Health Management
  • Safety Risk Assessment
  • Training Management
  • Waste Management
  • Audit Trail
  • CRF Tracking
  • Data Entry
  • Data Verification
  • Distributed Capture
  • Document Imaging
  • Document Indexing
  • Forms Management
  • Remote Capture
  • Study Management
  • Air Management
  • Auditing
  • Compliance Management
  • Document Management
  • Emissions Inventory
  • Hazardous Materials Control
  • Sustainability Management
  • Training Management
  • Waste Management
  • Water Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Warranty Tracking
  • Work Order Management
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Space Management
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • CRM
  • Order Management
  • Product Lifecycle Management
  • Production Management
  • Quality Control
  • Recall Management
  • Recipe Management
  • Traceability
  • Traceback & Traceforward
  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Predictive Modeling
  • Rules-Based Workflow
  • Text Editing
  • Version Control
  • Audit Trail
  • Corrective Actions (CAPA)
  • Disaster Recovery
  • Incident Reporting
  • OSHA Compliance
  • Root-Cause Diagnosis
  • Safety Management
  • Task Management
  • Ticket Management
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Recurring Issues
  • Task Management
  • 3D Modeling
  • Cross Section Creation
  • Data Exchange
  • Data Storage
  • Exception Notification
  • Fence Diagrams
  • Log Map Creation
  • People Tracking
  • Pit Optimization Reporting
  • Risk Management
  • Volumetrics
  • App Management
  • Barcode Scanning
  • Compliance Management
  • Content Management
  • Data Collection
  • Data Management
  • File Management
  • Forms Automation
  • Mobile Messaging
  • Remote Access
  • Remote Systems Monitoring
  • Compliance Management
  • Equipment Management
  • Inventory Management
  • Job Costing
  • Logistics Management
  • Maintenance Management
  • Material Management
  • Project Management
  • Resource Management
  • Scheduling
  • Work Order Management
  • Audit Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Defect Tracking
  • Document Control
  • Equipment Management
  • ISO Standards Management
  • Maintenance Management
  • Risk Management
  • Supplier Quality Control
  • Training Management
  • Alerts/Notifications
  • Auditing
  • Business Process Control
  • Compliance Management
  • Corrective Actions (CAPA)
  • Exceptions Management
  • IT Risk Management
  • Internal Controls Management
  • Legal Risk Management
  • Mobile Access
  • Operational Risk Management
  • Predictive Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Assessment
  • Audit Management
  • Corrective / Preventive Actions
  • Incident Management
  • Injury Reporting
  • Inspection Management
  • OSHA Recordkeeping
  • Safety Risk Assessment
  • Training Management
  • Demand Planning
  • Electronic Data Interchange
  • Import/Export Management
  • Inventory Management
  • Order Fulfillment
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Warehouse Management
  • Audit Management
  • Benchmarking
  • Compliance Management
  • Corrective Actions (CAPA)
  • Emissions Management
  • Employee Training
  • Energy Management
  • Incident Management
  • KPIs
  • Performance Metrics
  • Stakeholder Engagement
  • Supplier Management
  • Waste Management
  • Audit Trail
  • Performance Metrics
  • Self Service Portal
  • Sourcing Management
  • Transaction History
  • Vendor Master Data Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

Form.com Most Helpful Reviews

A product that meets all of our requirements

Reviewed on 15/9/2016
Phil M.
Head of Digital Systems
Farming, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data centre. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.

Pros: The system is highly configurable but not complex, so our in-house resource can use the system without the need for IT's involvement.
The software can be accessed on any platform and the system is being constantly improved.

Cons: If anything, the look and feel could do with a refresh, but this is probably due to the flexibility of the system.

Form.com easy and complicated to use

Reviewed on 26/2/2019
Maia A.
Production supervisor
51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Form.com is an application that is very simple and user friendly. Offline mode features are great during emergency cases.

Cons: Application can't be used without tutorial videos(so for the beginners i suggest to thoroughly watch instructional videos before using the app.

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