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Who Uses Cin7?
Omnichannel wholesalers, retailers, importers and light-manufacturers turn to Cin7 when they need a single platform that lets them contain costs as they expand to new markets and add sales channels.
What Is Cin7?
Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level. Note: Cin7 is not suitable for asset management.
Cin7 Details
Cin7
http://www.cin7.com/
Founded 2011
Compare Cin7 with similar products
Starting price
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Cin7 deployment and support
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B2B eCommerce Platform Software
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Barcode Generator Software
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- Customer Database
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- Inventory Tracking
- Invoice Management
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- Multi-Channel Management
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- Order Processing
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- Point of Sale (POS)
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- Real Time Data
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- Reorder Management
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- Retail Inventory Management
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- Third Party Integrations
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Inventory Management Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- Cost Tracking
- Customer Database
- Customisable Reports
- Data Synchronisation
- Forecasting
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitting
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Multi-Channel eCommerce Software
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- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Marketplace Integration
- Mobile Commerce
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Tracking
- Product Catalogue
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real-time Updates
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- SEO Management
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Shipping Labels
- Shipping Management
- Shopping Cart
- Social Commerce
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- Third Party Integrations
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- Accounting Integration
- Activity Dashboard
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- Data Import/Export
- Data Synchronisation
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- Forecasting
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Labeling
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Entry
- Order Fulfillment
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- Quotes/Estimates
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- Real Time Data
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- Recurring Orders
- Reporting & Statistics
- Reporting/Analytics
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- Sales Orders
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POS Systems
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- CRM
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- Electronic Payments
- Electronic Signature
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- Gift Card Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Layaway Management
- Loyalty Program
- Multi-Location
- Offline Access
- Order Management
- Ordering Automation
- Payment Processing
- Point of Sale (POS)
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Restaurant POS
- Retail Inventory Management
- Retail POS
- Returns Management
- Sales Orders
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Stock Management
- Third Party Integrations
- Transaction History
- eCommerce Management
Retail Management Software
- API
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- CRM
- Commission Management
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Reports
- Data Synchronisation
- Discount Management
- Electronic Payments
- Email Marketing
- Employee Management
- For Retail
- Forecasting
- Gift Card Management
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Loyalty Program
- Mail Order
- Merchandise Management
- Multi-Currency
- Multi-Location
- Offline Access
- Order Management
- Point of Sale (POS)
- Promotions Management
- Purchase Order Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Shipping Management
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- Air Shipping
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- Data Import/Export
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- EDI
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- Inventory Management
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- Label Printing
- Multi-Location
- Ocean Shipping
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- Package Tracking
- Parcel Shipping
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- Purchase Order Management
- Quotes/Estimates
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- Search/Filter
- Shipment Price Calculation
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- Shipping Labels
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- Third Party Integrations
- Transportation Management
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Supply Chain Management Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Audit Management
- Audit Trail
- Barcode / Ticket Scanning
- Bills of Material
- Compliance Management
- Customisable Reports
- Data Visualisation
- Demand Forecasting
- Document Management
- EDI
- Forecasting
- Import/Export Management
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Monitoring
- Multi-Channel Management
- Multi-Location
- Order Fulfillment
- Order Management
- Order Tracking
- Procurement Management
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- Sales & Operations Planning
- Sales Orders
- Shipping Management
- Status Tracking
- Supplier Management
- Supply Chain Management
- Third Party Integrations
- Transportation Management
- Warehouse Management
- Workflow Management
Warehouse Management Software
- 3PL Management
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Barcoding/RFID
- Bills of Material
- Customisable Reports
- Customizable Fields
- Cycle Count
- Data Import/Export
- Forecasting
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitting
- Labeling
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Tracking
- Purchase Order Management
- Purchasing & Receiving
- Quality Management
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real Time Synchronisation
- Receiving/Putaway Management
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
- Workflow Management
- eCommerce Management
eCommerce Software
- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Management
- Cataloguing/Categorisation
- Channel Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Customisable Branding
- Customisable Templates
- Data Security
- Data Synchronisation
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Tracking
- Kitting
- Loyalty Program
- Mobile Access
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Order Management
- Order Processing
- Order Tracking
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Reviews Management
- SEO Management
- Sales Orders
- Sales Trend Analysis
- Shipping Management
- Shopping Cart
- Social Media Integration
- Template Management
- Templates
- Third Party Integrations
- Website Management
- eCommerce Management
Cin7 Alternatives
More Cin7 alternatives
Cin7 Reviews
Read all reviewsOverall rating
Average score
Vasili K.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support4 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 13/9/2020
"CIN7 ERP for a technical sales business"
Pros:
Intuitive process flow.
Nice fit with existing processes.
B2B Platform.
Customer Service.
Cons: No ability to digitally pick items in a warehouse
Vendor Response
by Cin7 on 15/9/2020
Hello Vasili,
Thank you for your review. We are happy to know that you found value in our software system and our support team.
We will share your feedback with the product team as we are always looking for improvements.
Sincerely,
The Cin7 Team
- Reviewer Source
- Reviewed on 13/9/2020
Sean S.
-
Overall Rating4 /5
-
Ease of Use3 /5
-
Features & Functionality5 /5
-
Customer Support4 /5
-
Value for Money3 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/9/2019
"Extremely powerful inventory and order processing and logistic package"
Comments: While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.
Pros: Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.
Cons: The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.
Vendor Response
by Cin7 on 15/9/2019
Hi Sean,
Thank you for your review. We are glad to hear that you found value in our software system and support team.
We will share your feedback with the product team, as we are always looking for improvements.
- Reviewer Source
- Reviewed on 11/9/2019
David m. W.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 29/6/2021
"Functional and Cost-Effective Inventory and Order Management"
Comments: We migrated to Cin7 for inventory and order management due to the sunsetting of Stitch Labs following its acquisition by Square. Cin7 was recommended by Stitch Labs as a featured migration platform. We considered several solutions but ultimately selected Cin7 based on its overall functionality, cost-effectiveness, and ability to meet our compressed migration timeline of approximately one month. The sales and onboarding teams at Cin7 have been very friendly and responsive during this process. In particular, I would like to recognize our knowledgeable and patient implementation specialist, Varun, who has been immensely helpful in supporting our migration through a series of Zoom meetings and related communications. We were able to seamlessly go live within the desired time frame thanks to Varun and the Cin7 team.
Pros:
- Omnichannel inventory and order management.
- Easy to connect with Shopify, Amazon, ShipStation, etc.
- Ability to handle bill of materials and contract manufacturing.
- Ability to track actual costs, quantities, and locations of products by batch.
- Lower cost and reduced implementation time compared to ERP systems.
- Friendly and responsive sales and onboarding teams.
Cons: Cin7's user interface is not the most aesthetically pleasing or streamlined (somewhat cluttered and clunky compared to our previous inventory and order management software, Stitch Labs), but I'll take the superior functionality and flexibility over form.
- Reviewer Source
- Reviewed on 29/6/2021
Amy S.
-
Overall Rating2 /5
-
Ease of Use4 /5
-
Features & Functionality1 /5
-
Customer Support2 /5
-
Value for Money2 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2/11/2018
"NO General ledger and Not recommended if you have large qty of inventory"
Comments: 4. If you choose to create all items for Cin 7 to integrate with Quickbooks, then you will need to create all items you have once more so that it can sync with Cin7. 5. Reports accuracy. If you run different reports the total sales amount most likely will be different. This is mostly because if you don't select the item from the drop down list you can still save the order while you think it will be calculated. Or if you somehow change the item number then you change it back it can't recognize it. 6. Tax issue. I don't know who's the accounting person with them designed this software but the tax charge can not be charged on line level - it can only be charged on order level. Therefore, if you want to have an invoice include both taxable item and non-taxable service on the order, your customer will be taxed for the service part or you will need to do 2 separate invoices. 7. Customer balance. This is a totally failed function for Cin7 since they don't use general ledger for reports. The "Paid" mark on the sales order page is NOT accurate - I have seen orders with payments shows no mark and orders without payments shows "Paid 100%". The customer's balance under CRM is pretty much a joke because of the customer payments postings recognition issue. 8. Other service issues - customer service, billing, and so on. I caught one order created by their customer service in our system not void no notes no notices. Overall, very disappointed.
Pros: The user interface is easy to understand and straight forward. Charts are pretty. I think the software will be good for a tiny business that only use Cin 7 for all basic functions - inventory, customer management, etc.
Cons: The biggest issue is NO General Ledger supported within the software so their reports are simply adds and minuses so sometimes the formula can gets messed up. We have switched to another software. I had a few major issues with Cin 7 and we were working with Cin 7 and Quickbooks integration: 1. Timing issue with Cin7. I don't know what time settings in Cin7 is but the time stamps are messed up for some orders. 2. Due to the timing issue, their inventory posting timing are super delayed. The customer service told me that the COGS only will be calculated after 24 hours of the order invoiced AND dispatched. This is also partly caused by no general ledger set up. Your COGS report will NOT be accurate if you dispatch and invoiced the order say - 8p.m. on last day of the month. The COGS report may calculate it on the first day of the following month. This is a huge issue for monthly reporting. 3. Integration. I only experienced Cin 7 with Quickbooks and it was a disaster. I was not participated in the implementation process so I don't know who's idea it was to create only one item in Quickbooks and when import data from Cin 7 to QB it only imports the amount of the total sales of line items to Quickbooks and descriptions but no inventory movement and no record of number of qty of products sold. You must rely on Cin7's reports for this part but the reports. This option should never supported by Cin 7 as their reports are not always accurate.
Vendor Response
by Cin7 on 9/11/2018
Hi Amy,
Thank you for your feedback, we really appreciate hearing from you. One of our Technical support specialists will get in contact with you to discuss these issues.
- Reviewer Source
- Reviewed on 2/11/2018
Jordanna M.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/5/2021
"High-Powered Tech for a Fraction of the Cost"
Comments: We are so excited to finally be done with unbelievably inferior products! Every concern we had with our previous inventory management software has been solved with Cin7, and it has combined a few different programs we were paying for, so we're also saving money! Our implementation specialist [SENSITIVE CONTENT HIDDEN] was FANTASTIC; incredibly personable, very patient and helpful, and just delightful to talk to.
Pros: First of all, the price is impossible to beat for the amount of modules and capabilities Cin7 provides. Where they really shine is the understanding of how technically complicated their software is. They understand that it's not as intuitive as the more expensive options, and they make up for that difficulty by providing a dedicated implementation specialist to make sure the people using the software understand how to properly use it.
Cons: As mentioned in the Pros, it's not the most user-friendly software. They definitely help with the training (both with the implementation specialist and the Cin7 Academy), but there's definitely room for improvement on the UX side.
Vendor Response
by Cin7 on 23/5/2021
Hi Jordanna,
Wow! Thanks for your amazing review! We are so pleased to hear that Cin7 turned out to be the best option for you and your business needs.
We are thrilled to hear you had a great experience with Jean! We will ensure your review is passed on to her, she will be delighted! Thank you for being a Cin7 customer, Jordanna!
Warmest Regards,
Erin (Marketing Team)
- Reviewer Source
- Reviewed on 12/5/2021
