Greenhouse

Solid ATS

Comments: Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse.

Pros:

Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has.

Cons:

The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up.

Amazing tool to simplify recruitment onboarding

Comments: Companies that wish to automate their hiring process but don't want to build their own software will find this solution useful. Due to a lack of available workflows and connectors, this is not a good fit for major corporations.

Pros:

Greenhouse was utilized for screening applications, taking interview notes, and ranking potential hires. So that we wouldn't repeat ourselves or leave anything out, Greenhouse's fundamental principles were distributed to us in advance and we were tasked with asking about those specific topics during the interviews. The hiring manager then looked over our evaluations that we had submitted.

Cons:

Build in a way for interviewees to take notes while using the site, rather than having to do it later. Applying AI to evaluate and rate how well a candidate's resume and cover letter address specific job requirements.

Be prepared to be frustrated

Comments: This has been probably my least liked system I've worked with in a long time. I unfortunately cannot recommend it to anyone.

Pros:

Being able to schedule emails is probably the only useful thing I've gained from using this system.

Cons:

It was extremely difficult for implementation. The support during and after implementation has not been good. It's not set up in a manner where multiple people can be working on the same requisition. It also does not do well with large amount of candidates. Many of the views you have in the system are limited to seeing 10-30 individuals in a list. So if you have more candidates than that, you're adding in many clicks to navigate all your candidates.

Alternatives Considered: Lever

Reasons for Choosing Greenhouse: Our old system could not do what we needed it to.

Switched From: BambooHR

Reasons for Switching to Greenhouse: Past relationships with the owner of Greenhouse.

The most robust ATS out there

Comments: I'm a big fan of Greenhouse - it does it all. It's a recruiter's best friend!

Pros:

Greenhouse absolutely delivers when it comes to improving and measuring your recruitment process. You can build so much into Greenhouse, particularly as scale your recruitment function.

Cons:

Given the volume of what you can do with Greenhouse, it can be complicated and as a result, be underused. It will benefit you to have a super user who's mindful of making sure you're leveraging Greenhouse fully.Greenhouse is also expensive and has inconsistent pricing. It's a big investment.

Alternatives Considered: Breezy, Lever and SmartRecruiters

Happy Greenhouse User

Comments: Overall pleased with Greenhouse and think it's a solid ATS.

Pros:

I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap.

Cons:

I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something.

Alternatives Considered: Lever

Reasons for Choosing Greenhouse: Hire was not going to a scalable solution and didn't offer the feature set I found critical to successful hiring at Calendly.

Reasons for Switching to Greenhouse: The approach Greenhouse takes to recruiting process setup is more aligned to the recruiting process I had built for our company.