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Cin7 Core
What Is Cin7 Core?
Cin7 Core integrates accounting and inventory management for your small to medium business. Track stock levels and stock on hand value for raw materials, components, finished goods, and more. Globally track stock levels taking into account orders from multiple channels, including eCommerce channels. Powerful manufacturing and component traceability features automatically sync your stock movements and your accounts free of discrepancies. Get ERP inventory management at affordable SMB prices.
Who Uses Cin7 Core?
Retailers, wholesalers, distributors, and manufacturers with 5 to 100 employees seeking everything in one system at the fraction of the cost of ERPs.
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Reviews of Cin7 Core
Alternatives Considered:
IntegrationKings review of Dear Systems
Comments: A great overall platform for anyone selling products in the market that wants to control their Inventory correctly and the workflows in relation to an Inventory business. Also from an accounting background it is a full end-to-end solution in relation to ensuring the accounting is 100% correct in the business.
Pros:
The features we like most about Dear Systems and so do the clients we work with are: - Integrations around stock control and sales workflows with Woo Commerce and Shopify. - Complete bi-directional integration with Xero and QBooks Online. - Love the fact that we can do Supplier Deposits and Customer Deposits, tracking them correctly within the accounting system. - Also the fact that we can do multi-level Build of Materials for manufacturing clients and then sell via multiple of sales channel.
Cons:
The features we least like most about Dear Systems: - Reporting in the platform takes abit to set-up and ensure you are getting the reporting you want out of the system. - Would like to see more integrations over time into the core platform overall as well.
Alternatives Considered:
Using Cin7 Core for Order Management
Comments: I had one-on-one help onboarding and troubleshooting from Muskan Israni who was very patient, helpful, and knowledgeable about the software.
Pros:
I like that I can integrate my sales channels (Etsy and Shopify - Amazon is an option too, but I opted not to integrate it to save money) and input manual orders in one place to keep track of orders, inventory, shipments, and payments. I used their previous product OrderHive, so it is all fairly intuitive to use, and they provided great onboarding and setup.
Cons:
I wish it was more affordable for my small business like OrderHive was
Alternatives Considered:
Cin7 Core: Streamline Your Operations with Comprehensive Inventory Solutions
Comments: It excels in handling complex inventory scenarios and integrating with various business systems.
Pros:
Comprehensive inventory management, Strong integration capabilities, Customizable and scalable, Improved order fulfillment and Valuable reporting and analytics.
Cons:
Reporting Limitations and Interface Issues
Alternatives Considered:
Not a good fit if you need any level of customer service or implementation support
Comments: Was initially excited about how the features could assist our inventory implementation process, that excitement turned sour as we got no support and had to figure out how to navigate pitfalls ourselves.
Pros:
Cin7 core initially attracted us because of the production module options and comprehensive inventory management features. We had some concerns about the tools being overly complicated for some of our needs but was assured by the sales rep that we would have an implementation specialist and customer support to help us through this process. This ended up not being the case and the sales rep made misleading or untrue statements in order to get us to subscribe and invest time into their system.
Cons:
The customer service was nonexistent once we subscribed. We received support just up until the point where we paid for the system.
Cin7 Response
last month
Hi Spencer, we're disappointed to hear about your experience, and we want to make it right. A member of our team has reached out to offer extra guidance and help with your onboarding process. We hope this support will quickly turn things around and give you a great experience with Cin7!
Alternatives Considered:
Hard to set up
Comments: I liked the person who helped us to set up, but he's connection was poor so sometimes, it was hard to follow the conversation. The team don't really know how the app (integrations) works together without a inventory system so it's hard to have specifications about it. I liked the little video I had before, but at one point I wasn't able to use it again. Overall, It was a long process that wasn't really easy to follow step by step. We are live but a lot of thing is still unknown of not clear. We had product that was suppose to be "out of stock" because of past orders, that was "back on stock" so this morning we have to deal with customer. An onboarding journal would have been awesome so we can have a step by step guide and a place to write our thoughts a long the way instead of forgetting it between the meeting. For the cost on the onboarding, it didn't worth it at all
Pros:
Once you understand how it works, it makes everything easier.
Cons:
The integration is really hard to follow. There's a platform available to follow it, but you don't actually see anything on it or you you do, you don't really understand what you can do or not. I feel like there was no link between each task. I didn't like that the onboarding team do a lot instead of letting you do it so you get more familiar with all the process.
