15 years helping Irish businesses
choose better software

What Is Brevo?

Forge lasting customer relationships and accelerate growth with Brevo, the most approachable CRM suite. Build brilliant customer experiences across email, SMS, push, and more. Coalesce data sources for precise targeting and a single customer view. Automate, segment, and A/B test for campaigns tailored to your audience. Trusted by 500,000+ businesses worldwide, Brevo offers premium solutions and support to enhance clients’ marketing strategies and drive their ROI. Get in touch to learn more.

Who Uses Brevo?

Brevo’s CRM suite is designed to grow businesses of all sizes and empower them to create seamless customer experiences. Accelarate your revenue growth with Brevo’s easy-to-use marketing and sales tool

Brevo Software - Say Hello to Brevo
Brevo Software - All the Tools to Sow the Seeds
Brevo Software - More tools, more ways to grow
Brevo Software - To help you grow your business
Brevo Software - Connect, Convert, Expand

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Reviews of Brevo

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Miguel
Miguel
Desarrollo de nuevos negocios in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Email marketing with most of the tools you need and the least limitations.

5.0 11 months ago

Comments: My experience with Sendinblue has been awesome, I use it for 3 of my websites, and the tools offered can definitely improve your business.

Pros:

-Ease of creating an email campaign. -Their own CRM is connected to user behavior. -Even the free version is so complete. -Integration with many apps especially several WordPress form builders. -Multi inbox, manages emails and even Instagram messages.

Cons:

-The landing page feature could be so powerful but it is outdated.

Syazwani
Syazwani
Talent Acquisition Executive in Malaysia
Verified LinkedIn User
Financial Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Email marketing is better with Sendinblue

4.0 3 years ago

Comments: We had a good experience working with this software, our newsletter and email marketing campaign are fully automated and can be scheduled for the next 2 months forward. We are very happy that we can have a full control on the leads and verification on the leads.

Pros:

Sendinblue is the best tools that i have use for our email marketing campaign automation. All the emails sent is instantly executed and receive by the recipient in no time. All the report analytics for the opening-click-rate and email reading time can be generated a day after the emails sent. They also offer a good software integration like Mailchimp and Woocommerce.

Cons:

There are some aspect that Sendinblue should improve, especially on the customer support service which too slow in responding our ticket and support email. Other than that, the landing page template design is somehow not fully customizable and some of the widget is not easily editable.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent email marketing and automation platform

5.0 last week New

Comments: In summary, Brevo is a complete and reliable platform for email marketing and automation. It has boosted our business by providing us with the tools we need to reach our customers in an effective and personalized way. We recommend it 100% for any business looking to improve their digital marketing strategy.

Pros:

Brevo has proven to be an indispensable tool in our email marketing and automation strategy. Since we started using this platform, we have experienced a significant increase in the effectiveness of our campaigns and interaction with our customers.What we like most about Brevo is its intuitive and easy-to-use interface. It allowed us to create and personalize emails quickly and easily, even if we are not design experts. The variety of pre-designed templates makes it easy to create attractive and professional messages. In addition, the ability to segment our contact list and send personalized emails has significantly improved our open and conversion rate.

Cons:

Could improve the CRM part and the integration with google forms.

Daniel
Daniel
CEO / Founding Partner in US
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Alternatives Considered:

Brevo uses hidden policies to decide who gets to be a customer

1.0 last month New

Comments: Brevo was easy to sign up, pay, and set up the SMTP links, but then a huge frustration to communicate except through a support agent that always had to send the information to another team. I understand the need to ensure email quality - but refusing to work with a client in any way is a horrible practice. It shows me that even if we had been a client for months, years, or since their inception (without any reason shared with us) that we could just be cut off and shunned.

Pros:

Brevo appeared to have all the features we wanted

Cons:

Brevo blocked us within hours of using the service without much of any notice sent to our administrator. They reviewed our email content with scrutiny and sent us screen shots asking what the intent of a specific email - which clearly based on its headers were sent to us and forwarded to a gmail account for a particular user. We also host an addiction recovery client whose emails may contain private and sometimes descriptive information about an addiction - we were also asked about those emails.

Pablo
Pablo
CTO in Portugal
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good tool, but misses the last mile

4.0 2 weeks ago New

Pros:

Easy to get on-board and start sending emails. Templates & contacts management is good, billing information is clear.

Cons:

It was impossible to guarantee mail delivery for our most important customers with institutional email adresses and high security measures.