Pet Sitter Plus

Pet Sitter Plus is Top Notch for us!

Comments: I am extremely please with Pet Sitter Plus, the software, and with the people behind the scenes that run it.
I have had nothing but positive experiences with both, that surpass my wildest expectations! I can truly not imagine doing without it. Acquiring it has been the best business decision I have made for my small, yet growing, business. I have complete confidence that they will be alongside me, as I grow and expand.
Lastly, their rates are very fair and reasonable! They are worth every penny of my investment in them!

Pros:

Pet Sitter Plus has been a definite plus for my small business! It is an extremely robust software that does more than I ever imagined or expected. Scheduling is a breeze and it allows me to have peace of mind. I am able to review schedules by the Day, the Week or the Month, and to catch any potential mistakes ahead of time. My Independent Contractors and office assistants are delighted and very impressed with all of the software's capabilities. The contractors are very pleased to see their future jobs clearly scheduled in the system. They also like being able to view their commissions for each and every service that they're scheduled for. Calculating their commissions due for each pay period is so easy now. It literally takes seconds to view all the commissions at once. No more tedious, manual calculations. What a boom! Another critical feature, that helps me a great deal, is the staff's ability to check off their unavailable dates on the system's "Request Holiday." With the click of a button, I can easily view who is available at any given date. My Pet Sitter Plus trainer, Becky Eberly, is extremely knowledgeable in the software and she has also been a pet business owner herself. She is personable, courteous, and entirely professional! I appreciate her quick replies to my many inquiries, as well as her help whenever I reach out to her. From my perspective, it seems to me like she drop everything else, to tend to my requests. She is an angel!

Cons:

There is nothing that I do not like about Pet Sitter Plus. I have had nothing but positive experiences with it. I haven't yet implemented all of its features, so I'm not fully versed in all of its capabilities, though. This has nothing to do with anything lacking from Pet Sitter Plus or my trainer. I have just been taking my time to implement features at my own timing, which is something that I also appreciate. Nobody is pushing me to use all of the available features, but they're always there to work with me at my own pace. I really appreciate that!

Thank goodness for Pet Sitter Plus! Lifesaver!

Comments: Overall, I couldn't be happier. I've loved it since we've started using it many years ago after struggling with another service. During our onboarding, I would ask about a feature I needed and my coach would take me right there. It was an amazing feeling!

Pros:

The ability to customize the fields and the thoroughness I can be with details because of the customization. Allowing us to see when people are checking in and out and adding an approximate GPS is fantastic.

Cons:

If PSP could figure out how to calculate drive time and mileage, that would be amazing! We spend a great deal of time dealing with our mileage. I wish there was a way to mark an employee unavailable/available for certain times on specific days. Not just the whole day, if that makes sense.

Happy happy dog walker

Comments: Exceptional service. I wouldn't use any other platform.

Pros:

It allows me to schedule a variety of services for my clients. Without it I wouldn't have been able to expand my business.

Cons:

It does take time to learn how to use the software however [sensitive content hidden] was super helpful. We scheduled a video call to help me understand some of the features. There are also clear step by step videos which helps massively.

Helps a lot for owning a business.

Pros:

ease to use once you get the hang of it.

Cons:

the extensive work needed if you have different pricing situations, and services. And you have to change EVERYTHING every time you change a price

The service & software you want

Comments: Fulfilling, good people running this business.

Pros:

The Service is more than helpful. [sensitive content hidden] was fantastic with her knowledge and detail to help. When I didn't understand she went out of her way to explain further any queries I still had. Really happy with these guys.

Cons:

Nothing that I can think of so far, there's a lot of features that need getting used to but the help is there so nothing really.