Pet Sitter Plus

Pet Sitter Plus

by Pet Software

Who Uses Pet Sitter Plus?

Suitable for any size pet sitting business, Pet Sitter Plus is a scheduling and billing solution ideal for providers of dog walking, pet sitting, day care, home boarding, grooming & training services.

What Is Pet Sitter Plus?

Trusted and loved by pet sitting businesses around the world, Pet Sitter Plus produces the schedules for over 4500 pet sitters each month. Offering market leading customer service, our friendly team is here to help, free of charge. Pet Sitter Plus is packed with great features like Modern Design, powerful GPS reporting, time recording, 100% customization of client & pet info, scheduling, invoicing, credit card / ACH payment processing, bulk email, staff module and a comprehensive client portal.

Pet Sitter Plus Details

Pet Software

http://www.petsitter-software.com/

Founded 2009

Pet Sitter Plus Pricing Overview

Pet Sitter Plus does not have a free version but does offer a free trial. Pet Sitter Plus paid version starts at US$25.00/month.

Starting Price

US$25.00/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Pet Sitter Plus Features

Pet Sitting Software
Billing & Invoicing
Client Management
Credit Card Processing
Customer Portal
GPS Check-in / Check-out
Key Management
Recurring Appointments
Scheduling
Staff Management

Pet Sitter Plus Reviews

Showing 5 of 115 reviews

Overall
4.9/5
Ease of Use
4.6/5
Customer Service
4.9/5
Features
4.7/5
Value for Money
4.8/5
Luz G.
Owner/Founder/Pet Specialist
Consumer Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/11/2018

"Pet Sitter Plus is Top Notch for us!"

Comments: I am extremely please with Pet Sitter Plus, the software, and with the people behind the scenes that run it.
I have had nothing but positive experiences with both, that surpass my wildest expectations! I can truly not imagine doing without it. Acquiring it has been the best business decision I have made for my small, yet growing, business. I have complete confidence that they will be alongside me, as I grow and expand.
Lastly, their rates are very fair and reasonable! They are worth every penny of my investment in them!

Pros: Pet Sitter Plus has been a definite plus for my small business! It is an extremely robust software that does more than I ever imagined or expected. Scheduling is a breeze and it allows me to have peace of mind.
I am able to review schedules by the Day, the Week or the Month, and to catch any potential mistakes ahead of time. My Independent Contractors and office assistants are delighted and very impressed with all of the software's capabilities. The contractors are very pleased to see their future jobs clearly scheduled in the system. They also like being able to view their commissions for each and every service that they're scheduled for. Calculating their commissions due for each pay period is so easy now.
It literally takes seconds to view all the commissions at once. No more tedious, manual calculations.
What a boom! Another critical feature, that helps me a great deal, is the staff's ability to check off their unavailable dates on the system's "Request Holiday." With the click of a button, I can easily view who is available at any given date.
My Pet Sitter Plus trainer, Becky Eberly, is extremely knowledgeable in the software and she has also been a pet business owner herself. She is personable, courteous, and entirely professional! I appreciate her quick replies to my many inquiries, as well as her help whenever I reach out to her. From my perspective, it seems to me like she drop everything else, to tend to my requests. She is an angel!

Cons: There is nothing that I do not like about Pet Sitter Plus. I have had nothing but positive experiences with it. I haven't yet implemented all of its features, so I'm not fully versed in all of its capabilities, though. This has nothing to do with anything lacking from Pet Sitter Plus or my trainer.
I have just been taking my time to implement features at my own timing, which is something that I also appreciate. Nobody is pushing me to use all of the available features, but they're always there to work with me at my own pace. I really appreciate that!

Vendor Response

by Pet Software on 22/11/2018

Thank you so much Luz for this fantastic review. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this superb review and that you love Pet Sitter Plus! We will continue to be there to support you as you business grows and develops.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

  • Reviewer Source 
  • Reviewed on 19/11/2018
Lucy D.
Company Director
Utilities, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/2/2020

"5 Star Petsitting Software! "

Comments: I've streamlined everything through PSP so everything runs through the software (bookings, invoices, wages, client data, email templates). This has made my life a lot easier and I've had more time to grow the business.
I'm really excited about using the new features PSP will be offering in the future!

Pros: PSP is very easy to use. I found the initial training sessions over the phone very helpful. The customer support team are always available when you need help with any of the features.
Using PSP has saved me so much admin time. Before using PSP I duplicated a lot of my work and at times i was working on admin late at night to get everything done. PSP condenses everything and I like how the client is in charge of their booking and everything is in the one place. [SENSITIVE CONTENT HIDDEN] has been my main point of contact and she's been a wonderful help!

Cons: Transferring existing client data to the PSP database was quite a time consuming process but that had nothing to do with PSP...that was more to do with my previous data storage system. So i had to do a lot of data entry to set things up.

Vendor Response

by Pet Software on 2/3/2020

This is a wonderful review Lucy. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you. We really appreciate this review. We have also been delighted to welcome your sister to the business too!

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

  • Reviewer Source 
  • Reviewed on 26/2/2020
Verified Reviewer
owner
Veterinary, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/6/2020

"Pet Sitting business"

Comments: Customer service is exceptional. All our issues were dealt with quickly and we were always given a good explanation.

Pros: It is comprehensive and easy to use. We like that it is linked to Stripe so we can do our own invoicing.

Cons: The development of an app would make this easier for our clients to use. Also, it's not compatible with Quickbooks self-employed.

  • Reviewer Source 
  • Reviewed on 11/6/2020
Ericka M.
Not customizable to my business.
Veterinary, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    2/5
  • Customer Support
    3/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 2/1/2020

"Was not customizable to suit my business."

Comments: It was very informative and gave me ideas on intake forms and the setting up of my online appointments, payments etc.

Pros: That it was user friendly and had pre made client intake forms.

Cons: Although it helped that they had the software set up to help give you a boost. The software couldn’t be changed to fit with the needs of my business. It just focused on just pet Sitting I was unable to incorporate the Grooming services I provide to clients online.

  • Reviewer Source 
  • Reviewed on 2/1/2020
Genevieve B.
Dog Trainer
Professional Training & Coaching, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2/4/2020

"Incredible Support"

Comments: I am a sole trader in Dog Training and Behaviour. I used to have to write out my invoices by hand, had a personal address book for my clients and was stuffed if I didn't have a client's details on me when I was travelling because I couldn't access them easily. Not only does PSP fix all of these issues (invoices automatically, easy client look up, access via mobile) they offer incredible, friendly and prompt customer service when needed. They also were happy to save my details for later when I needed to take a step back for monetary reasons during the COVID crisis, even though I wanted to continue with the product when my business was back up and running. (Did not hold me for ransom!)

Pros: Pet Sitter Plus is extremely user friendly, and the few things I got stuck on I know I would have support with in no time!

Cons: Honestly, I haven't encountered anything I disliked about the software. It has features I do not need or use but they are easy to switch off!

Vendor Response

by Pet Software on 8/4/2020

Dear Genevieve,

This is a wonderful review. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you during the Covid-19 crisis. We really appreciate this review.

Thanks again

Richard
Richard Booty
CEO
Pet Sitter Plus

  • Reviewer Source 
  • Reviewed on 2/4/2020