---
description: Learn more about Wink AI price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Wink AI Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Sales Engagement Platforms ](/directory/32195/sales-engagement-platform/software) > [Wink AI](/software/1326913/Wink-AI)

# Wink AI

Canonical: https://www.capterra.ie/software/1326913/Wink-AI

> Cloud-based live sales workspace for contact centers with real-time product suggestions, next best action guidance, and live coaching.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Wink AI?

Mid-size to large contact centers and sales teams in retail, e-commerce, and live shopping industries.

## About the vendor

- **Company**: Ambi Labs

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Macedonian, Malay, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese
- **Available Countries**: United States

## Features

- Communication Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Sales Engagement Platforms ](https://www.capterra.ie/directory/32195/sales-engagement-platform/software)

## Alternatives

1. [CommPeak Dialer](https://www.capterra.ie/software/201709/commpeak-dialer) (0 reviews)
2. [Slack](https://www.capterra.ie/software/135003/slack) — 4.7/5 (24244 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.ie/software/61368/salesforce) — 4.4/5 (19024 reviews)
4. [Zoho CRM](https://www.capterra.ie/software/155928/zoho-crm) — 4.3/5 (7010 reviews)
5. [Pipedrive](https://www.capterra.ie/software/132666/pipedrive) — 4.5/5 (3064 reviews)

## Links

- [View on Capterra](https://www.capterra.ie/software/1326913/Wink-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10271736/Wink-AI/> |
| en-AE | <https://www.capterra.ae/software/1326913/Wink-AI> |
| en-AU | <https://www.capterra.com.au/software/1326913/Wink-AI> |
| en-CA | <https://www.capterra.ca/software/1326913/Wink-AI> |
| en-GB | <https://www.capterra.co.uk/software/1326913/Wink-AI> |
| en-IE | <https://www.capterra.ie/software/1326913/Wink-AI> |
| en-IL | <https://www.capterra.co.il/software/1326913/Wink-AI> |
| en-IN | <https://www.capterra.in/software/1326913/Wink-AI> |
| en-NZ | <https://www.capterra.co.nz/software/1326913/Wink-AI> |
| en-SG | <https://www.capterra.com.sg/software/1326913/Wink-AI> |
| en-ZA | <https://www.capterra.co.za/software/1326913/Wink-AI> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Capterra Ireland helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ie","url":"https://www.capterra.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ie/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Wink AI","description":"Wink AI is a cloud-based live sales call workspace designed for contact center agents. It connects to existing call center, support, commerce, and CRM platforms, so agents can work within familiar tools without switching systems.\n\nDuring live calls, agents receive real-time product recommendations and next best action guidance based on the ongoing conversation. A built-in catalog search lets agents look up products without leaving the workspace. Every conversation is captured through live transcription, giving teams a record they can review for performance and operational context.\n\nManagers and teams can review performance data across all conversations, helping identify trends and coaching opportunities over time.\n\nWink AI is best suited for contact centers and sales teams in retail, e-commerce, and live shopping. It integrates with tools including Five9, Zendesk, Shopify, and Salesforce, making it a practical fit for mid-size to large operations already using those platforms.","image":"https://images.g2crowd.com/display-layer-screenshots/2164362/bf93bcbfc0625bdbfb78269a31ee12c52d0c37b8001f0bd2636e5532a7bece46.jpg","url":"https://www.capterra.ie/software/1326913/Wink-AI","@id":"https://www.capterra.ie/software/1326913/Wink-AI#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ie/software/1326913/Wink-AI#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Wink AI?","@type":"Question","acceptedAnswer":{"text":"Wink AI is a cloud-based live sales call workspace designed for contact center agents. It connects to existing call center, support, commerce, and CRM platforms, so agents can work within familiar tools without switching systems.During live calls, agents receive real-time product recommendations and next best action guidance based on the ongoing conversation. A built-in catalog search lets agents look up products without leaving the workspace. Every conversation is captured through live transcription, giving teams a record they can review for performance and operational context.Managers and teams can review performance data across all conversations, helping identify trends and coaching opportunities over time.Wink AI is best suited for contact centers and sales teams in retail, e-commerce, and live shopping. It integrates with tools including Five9, Zendesk, Shopify, and Salesforce, making it a practical fit for mid-size to large operations already using those platforms.","@type":"Answer"}},{"name":"Who Uses Wink AI?","@type":"Question","acceptedAnswer":{"text":"Mid-size to large contact centers and sales teams in retail, e-commerce, and live shopping industries.","@type":"Answer"}}]},{"@id":"https://www.capterra.ie/software/1326913/Wink-AI#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Engagement Platforms ","position":2,"item":"/directory/32195/sales-engagement-platform/software","@type":"ListItem"},{"name":"Wink AI","position":3,"item":"/software/1326913/Wink-AI","@type":"ListItem"}]}]}
</script>
