Who Uses Pipedrive?
Sales teams looking for a simple, yet powerful sales tool to get them organized.
What Is Pipedrive?
Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 90,000+ paying customers spanning across 155 countries, sales teams are drawn in by our CRMs simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling with CRM that is both agile and powerful.
Pipedrive Details
Pipedrive
https://www.pipedrive.com
Founded 2010
Pipedrive Pricing Overview
Pipedrive does not have a free version but does offer a free trial. Pipedrive paid version starts at US$15.00/month.
Starting Price
US$15.00/month
See pricing details
Pricing Details
All features, full functionality.
Free Version
No
Free Trial
Yes, get a free trial
Deployment
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Training
Webinars
Documentation
Support
24/7 (Live Rep)
Business Hours
Online
Pipedrive Features
Alternative Products
Popular Products
Pipedrive Reviews
Showing 5 of 2,212 reviews
Peter L.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality4/5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/1/2020
"Pipedrive - selected ahead of HubSport"
Comments: Very happy so far with PipeDrive - agonised initially about using it because of weaker marketing automation features and 1000 email limit on emails, but still its quick and easy to use and less 'how do you do that' than any of the other five or so CRM's we experimented with. Strongly recommend.
Pros: Well integrated CRM that works. Clear, easy-to-navigate from company to lead to deal. Does not try to pretend to be a jack-of-all-trades. An excellent integrations universe provides options for superior specialist apps to provide improved functionality in that area of speciality. Looking at you Ontraport. Pricing is reasonable:- we are paying £150 for three users. Not cheap - its on the edge of our own affordability, but not as expensive as the frankly ridiculous HubSpot pricing. Nice free trial process and easy to start without nonsense of having to be sold to be some US-based rep for which I just do not have the time. Keap lost out to us here...
Cons: Maximum of 1 000 names on an email. Even as a small SaaS business we will be hitting this limit with six months. The work around is relatively simple: we have used MailChimp, for which there is a great integration in PipeDrive. Using MailChimp means we do not need PipeDrive Professional (and MailChimp is cheaper than the extra cost of Professional over Advanced) but I would rather pay a bit more for an integrated solution. Design is perhaps not as slick as HubSpot, but the ease of adding additional fields to contacts, jumping between companies and contacts is better. Weak/no LinkedIn integration. Surely this must be the most important tool for B2B lead gen? Really should be more tightly integrated (e.g. add a lead directly from LinkedIn)
- Reviewer Source
- Reviewed on 15/1/2020
Verified Reviewer
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality4/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 28/6/2020
"Really great tool if need more than Hubspot and less than Salesforce"
Comments: Really great among all CRM tools if need more power than Hubspot CRM and don't want to shell out dollars for Salesforce. The mobile app is especially good among CRM tools.
Pros: Pipedrive has some of the best integrations have seen at that price point in any industry -- the customer lookup in Trello being a prime example. The overall product quality is also incredibly high -- e.g., we can see all export reports ever pulled in the system for audit purposes.
Cons: The biggest gap is consistent with almost any CRM on the market -- while we can drag & drop or bulk change statuses of tasks in spreadsheet mode, we can't change the task order within stage. Pipedrive *does* have some capability to hack this which we did on occasion -- specifically, just change up the event dates in the tasks and assign a custom field to be your actual due date -- it was clunky but it worked, and ultimately just use Trello for deal management.
- Reviewer Source
- Reviewed on 28/6/2020
Alan ..
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Overall Rating3/5
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Ease of Use3/5
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Features & Functionality4/5
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Customer Support2/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/8/2018
"Pipedrive - it could be so good"
Comments: its a crm doing what we want a crm to do - collecting and storing client information and allowing you to book in future contact with them. It has some pretty clever features but also some annoying ones.
Pros: The map function is great - it shows your contacts on a map which is really handy. the way you can customise filters in any field and save it is as a filter is great and easy to use. The search searches everything including
Cons:
Live chat with customer service was great when we were on free trial, not sure if its a coincedence but once we started paying and using it the response time has changed from minutes to hours or days. It was great at first and wouldn't have used it without it being so quick but i guess thats the point...
Had heaps of troubles with imports, still not sorted out and there is only 1 person in Australia who can assist but i think it is a secondary line of business for him. Would have been happy to pay for support
It doesnt manage people well if their email address is not in there - default is it creates a new person which means lots of duplicates (with weird names automatically created from email address)or the other option is Pipedrive turn off this function by request and it does nothing - our previous crm had unassigned email where all the emails sat until you created a new person or assigned an existing one - it was the main method we used for adding contacts to the crm so not having it is a problem, we will have to work out some way of tagging existing contacts and then go through weekly and filter out non tagged ones and fix them so theres a workaround but its annoying for something i thought would be a pretty common issue.
if you click on an activity in your activitiy list it gives a pop up screen to edit the activity and only allows you to see info about that activity not anything on the company, if you go from the company page and click on the activity is better but n
- Reviewer Source
- Reviewed on 24/8/2018
Dalton B.
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Overall Rating4/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer Support4/5
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Value for Money3/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 17/6/2020
"Get out of it what you put in"
Comments: Distanced sales communication, communication continuity across departments, easy contact and deal editing.
Pros: Simple user experience, not overkill with the features and layout, great email integration, custom pipeline language
Cons: Have to pay a certain amount that includes features we don't use, internal organization confusing to see - most of which you can't.
- Reviewer Source
- Reviewed on 17/6/2020
Justin M.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 5/12/2019
"Forget about Salesforce. Pipedrive is the jam."
Comments: We use PipeDrive to manage our sales pipeline in an easy way. It has a nice, simple UI and a great iOS app.
Pros: Pipedrive is a super easy-to-use, customizable CRM alternative for those of us in tech, creative industries, or just anyone that hates clunky, ugly, overly complex platforms like Salesforce. Sets up in seconds, there's a great iOS app, and it's actually a pleasure to use. Quick and easy.
Cons: I don't have any complaints about PipeDrive. Perhaps if you are a power user of a CRM like Salesforce, you may that there are certain APIs or integrations that don't exist between this platform and others. For me PipeDrive offers more than enough features and functionality, it's easy to use and just what is needed.
- Reviewer Source
- Reviewed on 5/12/2019
