Who Uses Pipedrive?
Sales teams looking for a simple, yet powerful sales tool to get them organized.
What Is Pipedrive?
Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 90,000+ paying customers spanning across 155 countries, sales teams are drawn in by our CRMs simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling with CRM that is both agile and powerful.
Pipedrive Details
Pipedrive
https://www.pipedrive.com
Founded 2010
Pipedrive pricing overview
See pricing plansPipedrive does not have a free version but does offer a free trial. Pipedrive paid version starts at US$15.00/month.
Starting Price
US$15.00/month See pricing details
Pricing Details
All features, full functionality.
Free Version
No
Free Trial
Yes, get a free trial
Pipedrive deployment and support
Support
- 24/7 (Live Rep)
- Business Hours
- Online
Deployment
- Cloud, SaaS, Web
- Mobile - iOS Native
- Mobile - Android Native
Training
- Webinars
- Documentation
Pipedrive Features
Account Based Marketing Software
- Analytics
- Campaign Personalisation
- Customer Segmentation
- Engagement Monitoring
- Lead Nurturing
- Lead Scoring
- Progress Tracking
- Prospecting Tools
- Target Account Identification
CRM Software for Mac
- Call Centre Management
- Campaign Management
- Contact Management
- Customer Support
- Document Management
- Email Marketing
- Interaction Tracking
- Landing Pages / Web Forms
- Lead Management
- Lead Scoring
- List Management
- Marketing Automation
- Product Catalogue
- Project Management
- Quotes / Proposals
- Referral Tracking
- Survey Management
- Territory Management
CRM Systems
- Calendar/Reminder System
- Document Storage
- Email Marketing
- Internal Chat Integration
- Lead Generation
- Lead Scoring
- Marketing Automation Integration
- Mobile Access
- Quotes/Proposals
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
CRM for Small Business
- Business Card/Badge Scanning
- Calendar/Reminder System
- Document Storage
- Forecasting
- Lead Scoring
- Live Chat
- Marketing Automation Integration
- Quotes/Proposals
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
Construction CRM Software
- Client Tracking
- Contract Management
- Forecasting
- Project Management
- Quotes/Proposals
- Sales Pipeline Management
- Scheduling
Contact Management Software
- Contact Database
- Contact Import/Export
- Interaction Tracking
- Lead Management
- Prospecting Tools
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Shared Contacts
Conversational AI Platforms
- Chatbot
- Code-free Development
- Contextual Guidance
- For Developers
- Intent Recognition
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Pre-Configured Bot
- Reporting/Analytics
- Sentiment Analysis
- Speech Recognition
- Speech Synthesis
Customer Engagement Software
- Analytics
- Churn Management
- Communication Management
- Community Management
- Content Syndication
- Feedback Collection
- Gamification
- Live Chat
- Video Content
Customer Experience Software
- Analytics
- Customer Segmentation
- Dashboard
- Knowledge Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
Financial CRM Software
- Account Alerts
- Asset Management
- Expense Tracking
- Household Tracking
- Influence Tracking
- Lead Management
- Marketing Management
- Relationship Tracking
- Team Assignments
- Territory Management
Healthcare CRM Software
- Audience Targeting
- Campaign Management
- Marketing Automation
- Medical History Records
- Patient Communications
- Patient Management
- Physician Management
- Predictive Analytics
Inside Sales Software
- Auto-Dialing
- Call List Management
- Call Recording
- Campaign Management
- Dashboard
- Data Management
- Lead Capture
- Lead Distribution
- Lead Scoring
- Performance Management
Lead Capture Software
- Business Card/Badge Scanning
- Dashboard
- Data Extraction
- Lead Distribution
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Online Forms
Lead Generation Software
- Contact Database
- Data Import/Export
- Lead Capture
- Lead Database Integration
- Lead Nurturing
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Pipeline Management
- Prospecting Tools
Lead Management Software
- Campaign Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Nurturing
- Lead Scoring
- Lead Segmentation
- Pipeline Management
- Prospecting Tools
- Source Tracking
Lead Nurturing Software
- A/B Testing
- Campaign Management
- Drip Campaigns
- Lead Capture
- Lead Notifications
- Lead Scoring
- Lead Segmentation
- Performance Metrics
- Personalisation
- Pipeline Management
Live Chat Software
- Canned Responses
- Customisable Branding
- Geo Targeting
- Offline Form
- Proactive Chat
- Screen Sharing
- Third Party Integration
- Transfers/Routing
- Website Visitor Tracking
Online CRM Software
- Cataloguing / Categorisation
- Customer Service Analytics
- Customer Support Tracking
- Email Response Control
- Knowledge Management
- Live Chat
- Performance Metrics
- Search
- Self Service Portal
Real Estate CRM Software
- Campaign Management
- Client/Property Matching
- Contact Management
- Email Marketing
- Interaction Tracking
- Lead Management
- Property Alerts
- Referral Tracking
- Segmentation
Sales Enablement Software
- Collaboration
- Contact Management
- Content Management
- Document Management
- Goals / Quota Management
- Lead Management
- Meeting Management
- Performance Management
- Presentation Management
- Proposal Management
- Territory Management
- Training Management
Sales Force Automation Software
- Call Management
- Campaign Management
- Channel Management
- Commission Management
- Contact Management
- Contract Management
- Customer Database
- Email Marketing
- Field Sales Management
- Lead Management
- Opportunity Management
- Performance Metrics
- Proposal Generation
- Referral Tracking
- Sales Forecasting
- Territory Management
Sales Forecasting Software
- Competitor Analysis
- Correlation Analysis
- Dashboard
- Dynamic Modeling
- Exception Reporting
- Graphical Data Presentation
- Modeling & Simulation
- Performance Metrics
- Sales Trend Analysis
- Statistical Analysis
Web Analytics Tools
- Campaign Management
- Conversion Tracking
- Goal Tracking
- Keyword Tracking
- Multiple Site Management
- Pageview Tracking
- Referral Source Tracking
- Site Search Tracking
- Time on Site Tracking
- User Interaction Tracking
Pipedrive Alternatives
More Pipedrive alternatives
Pipedrive Reviews
Read all reviewsOverall rating
Average score
Christopher J.
-
Overall Rating5 /5
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Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support4 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 8/9/2020
"The Best CRM In The Game"
Comments: Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.
Pros: I like the simplistic UI, the customizability, and the fact that Pipedrive has the widest range of integrations in it's class. I would go as far as to call it MODULAR, meaning you can add pretty much any feature you'd like via 3rd party integrations. With this is mind, you'll never be limited to some of the things Pipedrive doesn't do as well. Alternatively, if you're looking for everything under one roof, Pipedrive does this better as a whole than any of the competition.
Cons: I'm not a huge fan of how some of the very simple features are blocked off from the lowest price plan. Since I prefer the 'modular' setup, this is the only plan that makes sense to me, but I do miss some of the features like important fields that display certain fields first based on where the deal or person / organization is in the pipeline. I used to run the top tier package from Pipedrive, and I wasn't really impressed with the automation features. They're a bit limited and the triggers don't always work.
- Reviewer Source
- Reviewed on 8/9/2020
Verified Reviewer
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 28/6/2020
"Really great tool if need more than Hubspot and less than Salesforce"
Comments: Really great among all CRM tools if need more power than Hubspot CRM and don't want to shell out dollars for Salesforce. The mobile app is especially good among CRM tools.
Pros: Pipedrive has some of the best integrations have seen at that price point in any industry -- the customer lookup in Trello being a prime example. The overall product quality is also incredibly high -- e.g., we can see all export reports ever pulled in the system for audit purposes.
Cons: The biggest gap is consistent with almost any CRM on the market -- while we can drag & drop or bulk change statuses of tasks in spreadsheet mode, we can't change the task order within stage. Pipedrive *does* have some capability to hack this which we did on occasion -- specifically, just change up the event dates in the tasks and assign a custom field to be your actual due date -- it was clunky but it worked, and ultimately just use Trello for deal management.
- Reviewer Source
- Reviewed on 28/6/2020
Mark S.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 1/12/2020
"Pipedrive helps with quick pipeline updates"
Comments: We've tried various CRM programs over the years. This is the best solution thus far.
Pros: It's very intuitive and allows you to make immediate adjustments. We can all be on a staff meeting and discuss a project and make an immediate modification to the account or covert to the next step.
Cons: It doesn't seem overly LINKEDIN friendly. It doesn't always pull past history of emails from outlook.
- Reviewer Source
- Reviewed on 1/12/2020
Michelle H.
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Overall Rating3 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support3 /5
-
Value for Money3 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/11/2020
"A CRM System that just Works for Sales Management"
Comments: Overall a good experience using the platform my new team members just needed two days of training and found it easier to use.
Pros: Easy to manage different pipelines for different sales projects. The email template is one of the key features we like as it allows us to format our emails and the fields are filled in automatically, so every client receives a quality email without spending time typing out individual emails. Like the filter system that allows you to select just the clients, you wish to target and even the group email shot is an excellent tool we use often. We have added out funnels and Xero to the platform and both work perfectly with Pipedrive. Our market profile is primarily created on google documents and we have ease of importing the information onto the Pipedrive pipeline. We use the activities to set reminders which allows us to keep track of our work tasks on a given day. For sales, you can modify the platform to include the key features that you would like for your company and client information to be saved. Allows you to make group amendments in list form for a high volume of clients so if you need to split the work between the team this is an excellent tool.
Cons: The emails received are not automatically assigned to a client and sometimes land on other client's deals in Pipedrive. There seems to be a lot of downtime of late and we have had several clients confirm that they have not received the email off Pipedrive. There is a lot of new additions to Pipedrive but not enough time to learn them this can be a pro and a con. The support is not always available for immediate help. There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.
- Reviewer Source
- Reviewed on 12/11/2020
Shayne H.
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Overall Rating4 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support3 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 6/10/2020
"PipeDrive is the best "Beginner" CRM Platform out there!"
Comments: PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface. If you are a budding enterprise, PipeDrive is the software for you. If you're a full-fledged corporate, I'd personally recommend you evaluate other options because although PipeDrive is amazing, it still sports limited functionality that won't do a large company any justice.
Pros: 1) You can send emails directly from the platform! This gives you an edge on your communication efforts and helps you trigger alerts, get notifications and manage a large volume of clients - often simultaneously. 2) The interface is very easy to use and there is no steep learning curve necessary for one to get accustomed to the platform. This also encompasses of how easy it is to navigate through the platform. 3) PipeDrive can seamlessly integrate with many third party service providers. We have had no problems integrating PipeDrive with MailChimp, Slack, Gmail, LinkedIn, etc 4) PipeDrive will never let your leads go stale. Leads that need following up with will be highlighted based on the criteria designed by the user. Intuitive icons beside each lead can give you a detailed picture as to what stage of your business process the lead is on and what required action needs to be taken. 5) PipeDrive makes it super easy to enter leads and move them through various stages of your business process. 6) Inter-departmental communication is a breeze. I've noticed a strong synergy between our sales and marketing department after implementing PipeDrive in our organization. It's very convenient to identify high potential leads and PipeDrive eliminates the need of trying to give the next department a detailed back-story about leads during a hand-off. This saves a LOT of time. 7) Dashboards can help you evaluate and track project progress at a glance.
Cons: 1) We are unable to send one email to multiple contacts. Right now, we have to send them out one after the other. Sincerely wish they look into this. 2) Usually hands when processing large volumes of data. 3) Not suitable for large firms and organizations. I deem this to be an entry/Beginner CRM platform. 4) There aren't any built-in marketing and contract management tools.
- Reviewer Source
- Reviewed on 6/10/2020
