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What Is NinjaCat?

NinjaCat is a digital marketing performance management platform that helps marketers unify campaign data and automate reporting. We work with agencies, media companies, and brands–any marketing team that needs to produce comprehensive and consistent report presentations for clients or stakeholders.

NinjaCat integrates with over 150 digital marketing channels so you can unify metrics from multiple data sources into a single source of truth.

Who Uses NinjaCat?

Not provided by vendor

NinjaCat Software - Screenshot of NinjaCat Command Center
NinjaCat Software - A screenshot of the Template Editor in NinjaCat
NinjaCat Software - Instagram Advertising Report Template example from NinjaCat
NinjaCat Software - Marketing Performance Dashboard example from NinjaCat
NinjaCat Software - Executive Summary Marketing Report example from NinjaCat

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Reviews of NinjaCat

Average score

Overall
4.4
Ease of Use
4.2
Customer Service
4.6
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
51%
4
40%
3
7%
2
2%
Graeme
Graeme
Content Strategist in Canada
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

Great customer experience and delivered service well worth the cost.

5.0 6 years ago

Comments: My marketing agency is able to better manage, visualize, and communicate the effects of our marketing efforts both internally to ensure we are doing what we promised, and well as externally so that the client can easily understand the benefits we offer.

Pros:

It is an all-in-one solution for analytics, KPI monitoring, reporting, and call tracking. It makes visualizing the data across a larger amount of clients and their disparate campaigns easy and helpful.

Cons:

The service is enterprise level, but the costs are at a medium-sized business level which is awesome. That being said, my small agency had a hard time with the total cost and it took some juggling to be able to afford the service.

Jeremy
Sr. Paid Search Manager in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Moderately Good Product With Great Customer Service

4.0 5 years ago

Comments: Using Ninja Cat over the last 3 years I've been able to navigate through it and become more comfortable with its updates and challenging template creations.

Pros:

Being able to bring data from multiple sources and create a cohesive report & provide a thoughtful story for the clients.

Cons:

Creating templates can be difficult to create if you haven't had any training on the software and data may not pull in time for critical deadlines.

Rajiv
director of client relations in Canada
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

good support, but the new shinobli update seemed to have come with a lot of plaggued problems.

3.0 7 years ago

Comments: Call tracking

Pros:

It allows us to share with our clients their total ad spend & total conversions. Tracking & notifing for phone calls allows us to show our clients that the program we run is successful.

Cons:

It doesn't integrate with email platforms like aweber and mailchimp. We have to use third party tools to connect them which don't work often.

NinjaCat Response

7 years ago

Rajiv, thank you for taking the time to review NinjaCat. Shinobi currently has integrations with MailChimp as well as Hubspot. Salesforce is also in build currently and Pardot is also on our short list of email integrations to add to NinjaCat. Here is our December 12th integration release that preempted our newsletter sharing our new integrations Mailchimp and Hubspot: https://support.ninjacat.io/hc/en-us/articles/115015727907-Dec-12-2017-New-Integrations-Custom-Dimension-Creation-Graph-styling-options-More- Let's get together and we can set up Mailchimp with you. Scott Guttenberger - Director of Marketing

Kristine
Associate Director of Client Services in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome Reporting, Awesome Customer Service

5.0 7 years ago

Comments: We have been using Ninjacat for a couple of years now. It is easy to use, provides quality reports that are super customizable and is cost effective. They continue to improve functionality as well as increase the number of platforms they connect with. The customer support is some of the best I have ever run into. They are not only quick to respond but very helpful. I know if I have any issues, they will handle it. I LOVE Ninjcat!

Pros:

It is easy to use and has the networks I need to report on. Customer service is responsive and take care of everything.

Cons:

Can be a little tedious when viewing changes to report but that is changing with their new release.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great product, great customer support

5.0 4 years ago

Comments: NinjaCat has many great features that clients love, and the team at NinjaCat is very helpful and responsive in helping tailor the service for our needs.

Pros:

It is easy to set-up, and easy to use. The interface is easy to navigate, and looks great for clients.

Cons:

The product is always being updated to include new features, which can sometimes cause existing features to stop working. The support team is always very helpful, and resolves the issue quickly.