What Is Hubstaff?

Fight inefficiency and work better with streamlined time tracking from Hubstaff. Track time through simple desktop, web, and mobile apps, then manage invoicing, reporting, and more through one dashboard. Hubstaff integrates with over 30 apps so your business can run more efficiently, including Jira, Asana, Github, Slack, and Paypal. See work happen in real-time, track location with GPS and geofences, identify roadblocks and keep moving forward. Available for Mac, Windows, Linux, iOS & Android.

Who Uses Hubstaff?

Growing businesses that want to accomplish more. Over 40,000 remote and field service teams including e-comm, software, construction, and startup companies use Hubstaff to maximize productivity.

Hubstaff Software - Dashboard view
Hubstaff Software - Activity report
Hubstaff Software - Team payrolls
Hubstaff Software - Location activity
Hubstaff Software - Desktop timer view

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Reviews of Hubstaff

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ewan
Ewan
Founder / Director in UK
Verified LinkedIn User
Entertainment, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

The best solution for integrated task management and thorough time tracking and reporting.

5.0 3 years ago

Comments: Very happy I moved from Time Doctor to Hubstaff. Huge improvements on all areas and a satisfying product to use. The experience is so good that I find myself wanting to stay with Hubstaff regardless of whether my need for time tracking reduces.

Pros:

- Integrated Task Management platform (Hubstaff Tasks) allows for agile style task management that feeds appropriate tasks to user's timers. - Nice user interface - Good reporting functions - Thorough tracking options - Client/project budgets - Very good Customer Support

Cons:

- I discovered some bugs during usage (which the developers have ironed out) - Time off / holiday allowance policy function is a great addition, but doesn't allow enough granularity as decimals of hours (or minutes) can't be used.

Hubstaff Response

last year

Hey Ewan, hope all is well with you and thank you for the kind words. You can now request time off exactly down to the minute. Cheers!

Roldan
Roldan
UX/UI Designer in Philippines
Verified LinkedIn User
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Using Hubstaff for 5 years more. Seem it has improved!

4.0 12 months ago

Comments: Really just fine. What more should I look for as a freelancer who just need to track time for a project. Then send a a simple invoice at the end. As far as I'm concerned, I have a good experience with the app. If I have to suggest, maybe as a UX/UI Designer, they can enhance the looks an feel of the software to make it more professional and appealing to users.

Pros:

Straightforward. Just the thing you need, you'll find it. Pretty much like any other time tracking software - as freelancer it has screen capture, invoicing, offline tracking and all...

Cons:

It's just straight forward. Maybe they can add quick chat for client. Instead of additional login to browser when you need to quick communicate with your client.

Hubstaff Response

12 months ago

Hey Roldan, thank you for submitting this review for Hubstaff! We are happy to hear that you are enjoying using Hubstaff for your time tracking needs. We want to continually improve the platform and our offerings, so we do welcome all feedback onboard. Please feel free to go to https://roadmap.hubstaff.com/ and add any ideas for features to be implemented.

Ninon
Project Manager in South Africa
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Your Asset when it comes to time tracking

4.0 last week New

Comments: Very good. Easy to use and definitely a tool I will keep using in the future.

Pros:

The best feature of HUbstaff is how easy it is to add projects and assign someone to track them. We bill our clients for example 200 hours of design and resource management and Hubstaff has been our go-to for tracking this time for our invoicing. It's also a really lovely reporting feature where you can easily switch between per project and per member to track the resources effectively.

Cons:

The timesheets have an error with the buttons that need to be fixed. I have contacted support before, but I have never once received feedback from Hubstaff support. So definitely zero stars for their support structure.

Vytenis
CEO in Lithuania
Internet, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Bad

1.0 2 months ago

Cons:

Understanding the program is really hard, there are no explanations on how to manage it all easily. We need to pay extra for every person added to the time tracking. That is nonsense - If I want to track my time on projects, and show the client what bill he has. I need to pay extra each time I add a client if he can track the progress. Advertising says 8.33$ month then the price is changed to 10$, then it changed to 40$ because we added people to members. BUT there is no option to add clients and show them the bill, every "bill" needs to be charged extra. I used many time trackers and wanted to have a good, pro version of it. To have it all in one place. So worst experience ever. Will not recommend it to anyone and look for a better alternative.

Hubstaff Response

2 months ago

Hello Vytenis, Thank you for leaving us this detailed review of Hubstaff. We do have an extensive library of support articles, available at https://support.hubstaff.com/, which is regularly updated as new features and updates get released. Additionally, our live chat support is available 24 hours a day, during the weekdays, for further assistance. When it comes to the addition of clients to the organisation, this can be done with them being added as project viewers. These are free users that you can have on the organisation, that are not allowed to track time but can view the information about others' tracked time to their assigned projects. We do apologise if things were not made as clear as they could have been for your user experience. We do hope that we will be able to have you back on the platform in the future.

Cherry Joy
Cherry Joy
Virtual Assistant in Philippines
Verified LinkedIn User
Writing & Editing, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Hubstaff User Experience

5.0 last month New

Comments: As a user of Hubstaff, I can confidently say that it has made a significant impact on my remote team's work processes. The time tracking feature has allowed me to get a better understanding of each team member's workload and dedication to different tasks, which has helped us optimize our work processes and improve overall productivity. Additionally, the project management features in Hubstaff have made it easier for me to keep track of tasks, set due dates, and monitor progress, resulting in smoother and more organized work processes.The mobile app has also been a game changer for us, allowing us to be more flexible and work from anywhere without sacrificing productivity. The comprehensive reporting features have provided me with valuable insights into my team's performance, allowing me to make informed decisions and measure the impact of our work processes.Furthermore, the customer support team at Hubstaff has been incredibly helpful in assisting me with any questions or issues that I have had. They are knowledgeable and always quick to respond, making my experience using the software even better. Overall, I am incredibly satisfied with the impact that Hubstaff has had on my team and I would highly recommend it to any remote team looking for a comprehensive time tracking and project management tool.

Pros:

I am impressed with the impact Hubstaff has had on my remote team's work processes. The time tracking feature has helped me understand the amount of time each team member dedicates to tasks, leading to optimized work processes and improved productivity. The project management features have made it easier to track tasks, set deadlines, and monitor progress, resulting in more efficient project completion. The mobile app allows my team to track time and manage projects on the go, making us more flexible. The reporting features provide valuable insights into our team's time and productivity. The excellent customer support team is always available to assist with any questions or issues.

Cons:

As a user of Hubstaff, I have found that the time tracking feature, although incredibly useful for understanding the amount of time each team member dedicates to different tasks, can also be a bit intrusive and distracting. The feature requires constant attention to accurately track time, and this can sometimes take away from the flow of work and create interruptions. Additionally, it can be challenging to remember to start and stop the timer for each task, leading to discrepancies in the recorded time and potentially affecting the accuracy of the data. However, despite these challenges, I do believe that the benefits of the time tracking feature far outweigh the drawbacks and it has been a valuable tool in helping us to optimize our work processes and improve overall productivity.