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What Is Pingdom?

Your website is the face of your company. Every time it’s down or running slow, there’s a direct impact on the business, either in lost productivity or lost customers, and as a result, lost revenue. SolarWinds ® Pingdom® provides easy and affordable uptime, transaction, page speed, and real user monitoring (RUM) of your web applications. Make your websites faster and deliver a great digital user experience with actionable insights into your application’s health and performance.

Who Uses Pingdom?

Pingdom delivers powerful web performance monitoring features for anyone with an online presence. Pingdom is perfect for digital marketers, web hosting providers, web developers, and IT/web ops.

Pingdom Software - Pingdom check pageview data
Pingdom Software - Pingdom uptime dashboard
Pingdom Software - Pingdom track timelines
Pingdom Software - Pingdom edit transaction check

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Reviews of Pingdom

Average score

Overall
4.5
Ease of Use
4.6
Customer Service
4.0
Features
4.4
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
67%
4
21%
3
8%
1
4%
Prashant
Prashant
Devops Engineer in India
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Reliable Effective Website and Server Monitoring with Pingdom

5.0 last year

Pros:

We can monitor websites, server ping status, trace-route, website response code, ssl and also create alerts for the same. It also check the dns and provide the appropriate reason when url is down. Really helpful in production environment.

Cons:

It only works in public domain.For private IP or sub-net we need to configure in house monitoring tool.

Muhammad ShahRukh
IT Management in Canada
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Pindgom- simplify alerts and performance monitoring

5.0 3 weeks ago New

Comments: SolarWinds Pingdom provides valuable monitoring capabilities for IT systems and applications. It presents an accessible, easily adaptable and customizable architecture to any user. It has an active user community and provides great customer support services. It helps organizations to ensure the availability and performance of their online assets and applications.

Pros:

It provides real-time monitoring of websites, applications and servers. It has a simple, effective dashboard and allows organizations to track how users interact with their websites and applications. It has user-friendly interface and has ease of setup. It also offers a mobile application enabling users to monitor performance and receive alerts on the go.

Cons:

It could add more features like a detailed analysis of what went wrong when the app was unreachable and a detailed action-plan of what could be done to solve, specially in case of false positives on web server checks due to timeouts on hops along the way.

Torikul
Torikul
Freelancer - WordPress Developer & Web Expert in Bangladesh
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

It's a good tool but it could be more better from my point of view

3.0 3 years ago

Comments: My overall experience is average, I don't feel comfortable using this tool. But yes, sometimes clients ask me to improve the website performance with a special focus on the Pingdom testing tool. That time I use Pingdom to make the client happy. I think this tool needs to improve UI/UX more, people like me will start loving this tool again.

Pros:

It's easy to use, has a good performance board that shows what grade the site got, its loading time, page size etc that helps to get a clear concept about website performance. Pingdom has a good functionality of downloading website reports har.json file. It's a very unique thing, I didn't get anything like this in other speed testing tools. Like other testing tools, Pingdom also shows how to improve the speed score of a website, this is a very important thing because every testing tool has its own algorithm.

Cons:

Like the other speed testing tool, Pingdom works similarly, there are no different and unique things on it that will bring me always to use this software. Even this tool is so hard, they show a lot of obstacles that often does not work as a reason for the website slow loading. There is some user experience problem in this tool. For example, after completing the scan, it not redirects me to the result section. Results show below of the hero section, no animation, no redirection nothing! It should perfectly represent the scan results.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Monitor your application servers

5.0 3 years ago

Pros:

with Pingdom, we are monitoring our applications running on the production, and demo servers. It has multiple features that resulted in choosing this tool.

Cons:

it requires a little digging to get the most out of the tool.

Todor
Todor
Technical Support Engineer in Switzerland
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Monitor everything, anytime

5.0 3 years ago

Comments: It pings our phones, emails, collaboration tools and we rarely have issues with it. I recommend for medium and large enterprise monitoring cross-continent.

Pros:

The global ping. When attempting to ping a certain host, it tries from multiple locations around the world and helps us isolate whether the issue is with a local provider or global.

Cons:

Page loading times. In rare cases, when no network fault is preventing access, page starts to load, then stops, and after this refreshes to a usable state. Also, the Root Cause per host sometimes tends to take a longer period for generation, which can lead to data insufficiency.