18 years helping Irish businesses
choose better software

What Is TrueContext?

Empower your field employees to reliably complete complex inspections, audits, and other tasks on the first visit. TrueContext is the leader in mobile forms and workflows. Our forms automation solution is easy to deploy and scalable. TrueContext's no-code solution integrates seamlessly with your back-office systems and cloud services. Trust us to help you make real-time, accurate data collection fast and easy, even offline.

Who Uses TrueContext?

Organizations looking to eliminate paper processes, increase technician productivity, and accelerate their digital transformation in the office and field.

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Reviews of TrueContext

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.5
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
66%
4
30%
3
2%
1
1%
Ankur
Ankur
Credit Analyst in India
Verified LinkedIn User
Financial Services, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best-in-class mobile forms and workflow app for salesforce. Reliable and Dependable platform !

5.0 2 years ago

Comments: ProntoForms is the leading platform solution for organizing the remote workforce team systematically for supplying the data and inputs feeds in much more organized and timely manner time and again. It enables the salesforce and workforce to apply job safety measures and complete analysis without any failure and provides inbuilt template to facilitate data feeds and reporting pertaining to employee training, Preventive Maintenance, Fleet servicing and field management throughout.

Pros:

One of the most promising app for development of workflows and mobile forms for various salesforce team across different businesses in short span of time. The mobile solution of Pronto Forms is easiest and most simplified app ever. Helps remote workforce team to gather data and inputs smartly and accurately. One of the highly innovative, smart and scalable solution for gathering data inputs in most streamlined manner without any non compliance.

Cons:

As on date, no dislikes. One of the highly reliable solution for driving businesses to another level. Though, we still want more customization in features and utilities to serve our clients better. It is not very mature and often give stoppages to us while integration and linking of apps with other internal and external platforms.

Tina
Account Manager in Canada
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy powerful forms. TrueContext is for every company!

5.0 6 months ago

Comments: Happy with the functionality. We look forward to future updates.

Pros:

Easy to build forms and if support is needed, the team at True Context/Pronto Forms are very helpful. Our company is happy using this system for all our form submissions!

Cons:

We are unable to add logos/diagrams to our forms unless we pay extra fees. This should be a standard. For example, the health and safety area. Why can't we add logos for people to understand better instead of having to read everything.

Ines
Electrical and Mechanical Completion Engineer in Spain
Renewables & Environment, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

TrueContext day-to-day user review

3.0 6 months ago

Pros:

Integration with datasources, multi-platform availability.

Cons:

Lack of programming/personalization features, image resources limitation, missing productivity features for extense forms (drag-and-drop features, move multiple questions, templates that allow different pictures).

Justin
Quality Engineer in US
Construction, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Decent form tool

4.0 6 months ago

Pros:

Ease of rolling out new forms, and having some revisions control.

Cons:

Not very good at data analysis, clunking UI for managing forms.

Kristen
Operations Specialist in US
Environmental Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

True Context Review

5.0 6 months ago

Comments: Pleasant and user friendly. I haven't had any difficulty with using the program

Pros:

Easy to use and increased productivity in the field

Cons:

That you can't run 2 reports in a day without capturing the people from the first report. It is a pain to manually have to delete reports previously dispatched.

Maverick
Electrical Engineer in US
Oil & Energy, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Many Possibilities!

5.0 6 months ago

Comments: Experience has been great. There is an endless amount of possibilities with True Context.

Pros:

The seamless ease of use within the mobile app.

Cons:

The difficulty when integrating between box. There is no feature to plot all submissions on a map simultaneously.

Ivan
It Help Desk in Mexico
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

TrueContext knowledge

5.0 6 months ago

Comments: It provides us with reports from the technicians who are on the street providing maintenance.

Pros:

Very easy to handle once everything is configured correctly.

Cons:

You need a lot of knowledge of the program to understand how it works

Fabian
Technical Support in Mexico
Electrical/Electronic Manufacturing, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Sr technical specialist

5.0 6 months ago

Comments: it is a great experience to use this tool, we have internal tools that are as realiable to use as this plattform.

Pros:

It is pretty easy for me to administrate user accounts, as admin i can manage all the accounts really fast and accurate.

Cons:

The visualization of the forms in small mobile phones like iphones mini

Tammy
Operations Mgr in US
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use!

5.0 6 months ago

Comments: Overall we've had a very good experience. We've used TrueContext for nearly a decade now.

Pros:

What I like most about TrueContext is ease of use. I'm not very techy, but I am still able to navigate to what I need.

Cons:

What I like least about TrueContext is that I am unable to delete forms I no longer use.

Christian
relations mgr in US
Automotive, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Truecontext review, ease of use

5.0 6 months ago

Comments: My overall experience is position as it is easy to use.

Pros:

ease of use on webpage and app to input data and compile data

Cons:

the filtering options arent the easiest to use

Bahdjat
Structural Inspector in US
Architecture & Planning, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

TrueContext, the ultimate tool for everything!

5.0 6 months ago

Comments: This app is the best I’ve ever found. I’ve tried several applications, but TrueContext is definitely the best!

Pros:

TrueContext helps a lot with my daily structural inspections, just with one click i am able to submit a form with photos to the clients and automatically to my cloud.

Cons:

Probably the beginning phase, when you are building the form, it takes time to understand how to do it.

Ted
President in US
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Love ProntoForms

5.0 2 years ago

Comments: wonderful! We have been using ProntoForms for a while now and would definitely recommend to anyone interested.

Pros:

This product is extremally easy to use and adapt to. we have multiple people using the mobile app and in the years we have been using this we have only ran into a few snags that were easily fixable.

Cons:

really cannot say anything bad about using the products.

Moises
Comptroller in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Program But Not Prefect

5.0 2 years ago

Comments: Great for a small company

Pros:

How user friendly and easy to use the program is

Cons:

It takes an expert to get anything fixed

Tiago
Global ME Lead in Portugal
Renewables & Environment, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

TrueContext evaluation

5.0 6 months ago

Pros:

the capability of using different devices such IOS, Android...

Cons:

It´s a tool that still works very slow and make us lose more time than it should.

Aseem
Design Engineer in India
Automotive, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

ProntoForms enables us to gather real-time data

5.0 2 years ago

Comments: Creating forms becomes a hassle-free task with ProntoForms, leading to time-saving benefits. This software also contributes to cost savings. Additionally, it enhances productivity and efficiency levels.

Pros:

Our team has found ProntoForms to be an exceptional tool. It enables us to gather real-time data which has proven to be invaluable. We've been able to streamline our workflows and achieve cost and time savings thanks to this software. Additionally, ProntoForms excels in its capacity to produce highly sophisticated forms that can be tailored to suit the unique requirements of any organization.

Cons:

A minor drawback we've noticed is the occasional freezing of the mobile app.

Cherie
Contract Admin in US
Civil Engineering, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Cutting Edge

5.0 2 years ago

Pros:

We were in with ProntoForms from the very beginning with AT&T and we saw right away it was something our workforce could utilize to become more efficient in project reporting. Even the superintendents who are not tech savvy were able to use and transmit the forms easily.

Cons:

There are glitches sometimes, but that's to be expected. Customer service is awesome and they are right on any issues as they are reported.

Genevive
Corporate Security Operations Administrator in US
Security & Investigations, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Pronto is a good product

4.0 2 years ago

Comments: I like it overall

Pros:

i get real time access to submitted forms

Cons:

it takes a lot of set up to set up individuals to get certain forms. I need specific individuals to only get certain person (s) forms and not all of them.

Aamina
Manager in India
E-Learning, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The operation management software is of excellent quality

4.0 2 years ago

Comments: We utilize Proton Forms in our organization to monitor field service teams working in remote areas. This software ensures timely collection of field data to effectively track their progress. Furthermore, it promotes better communication within the organization and helps retrieve historical data as needed.

Pros:

On a regular basis, I employ Proton Forms to keep track of my operational metrics. Its workflows are integrated seamlessly and easy to teach to my team. The pricing is affordable, and its mobile application allows remote teams to easily update data, monitor progress, generate reports, and analyze data.

Cons:

Although Proton Form's pricing is reasonable, it may be more costly than other software that offers comparable functionality. Moreover, there are times when the mobile application encounters glitches on iOS. Additionally, it can be challenging to reconcile data and create reports using the software.

Chad
Service/Operations manager in US
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

ProntoForms time saver!

5.0 2 years ago

Comments: Paperwork used to be a huge issue getting it to our shop weekly for billing and payroll. Now with ProntoForms we save time with forms instantly getting to the shop once complete. It has helped with workflow at our office as well as saved money in fuel cost driving paperwork to our office.

Pros:

Easily submit paperwork from the field and get the information we need to both our office and customers.

Cons:

Refresh does not always work as it should, paperwork gets "hung up" in the sent and does not get submitted on time without the user having to reconcile.

Sarah
Marketing Manager in Canada
Machinery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Simple platform; easy-to-use interface.

5.0 2 years ago

Comments: It ensures tasks that are completed in the field hit all checkpoints.

Pros:

As an administrator, the form building process is quite user-friendly. For the users, the application is easy to use and has a simple interface.

Cons:

At times if the users forget to perform a reconciliation they end up using an outdated form version.

Mary
GIS technician in US
Utilities, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Field Inspections made painless

5.0 2 years ago

Pros:

We're able to create tailored forms for every crew in order to get the most accurate inspections done the first time in the field.

Cons:

I think for new users the data destination criteria can be a bit confusing.

Bradley
President in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Inspections

5.0 2 years ago

Pros:

Ease of use and professionalism of reports

Cons:

Photos in reports are too small to see details

Mohammad
Director in India
E-Learning, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

I am writing review of ProntoForms

5.0 2 years ago

Pros:

ProntoForms is a mobile forms app that allows us to collect and analyze data in real time. It provides a customizable platform that allows us to create our own forms and workflows, making it easy to capture the data they need. ProntoForms also offers offline capabilities, so users can continue to work even when they don't have an internet connection. Additionally, the app has advanced features such as automatic calculations, electronic signatures, and barcode scanning, which help streamline data collection processes and reduce errors. Finally, ProntoForms integrates with a variety of third-party software, enabling businesses to incorporate their data into their existing systems for better analysis and decision-making.

Cons:

While ProntoForms is a robust and versatile mobile forms app, there are some potential drawbacks to consider. One of the main cons is that it can be relatively expensive, particularly for smaller businesses or those with limited budgets. Additionally, some users have reported that the app's interface can be somewhat complex and difficult to navigate, especially for those who are not tech-savvy. Another potential con is that ProntoForms does require an internet connection to sync data, so users may experience delays or disruptions if they are working in areas with poor connectivity. Finally, while the app is highly customizable, it may require some initial setup and configuration, which could be time-consuming for some businesses.

TrueContext Response

2 years ago

Hey Mohammad! It's great to hear what you think. I love that our mobile forms app helps you collect data in real-time with a customizable platform that streamlines data collection and reduces errors. Thank you for sharing some potential drawbacks you've found, such as pricing, the complexity of the interface, and initial setup and configuration. We know these can be challenging for some, so we're always working to make our platform more accessible. We look forward to continuing to provide a valuable service for your business. Sincerely, Esmond Ng @ ProntoForms

bunnita
Sales, Marketing and Sales in Canada
Oil & Energy, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Pronto Forms Review

5.0 2 years ago

Pros:

Very user friendly, customer services is always available.

Cons:

Creating new forms was hard at first, but I received lots of help.

Jason
IT Systems Analyst in US
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy & Powerful

5.0 2 years ago

Pros:

Forms are easy to setup, groups help manage which users have access to which reports.

Cons:

UI from the management side takes some getting used to, specifically the form spaces.