Carbonite

Who Uses Carbonite?

Data security system which helps businesses of all sizes with encryption, compliance, and file management.

What Is Carbonite?

Provides web-based administrative dashboard, automatic backup, backup scheduling (for Windows), and files versioning functionality.

Carbonite Details

Carbonite

http://www.carbonite.com

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows

Training

  • Documentation

Carbonite pricing overview

Carbonite does not have a free version but does offer a free trial. Carbonite paid version starts at US$72.00.


Starting Price

US$72.00

Free Version

No

Free Trial

Yes

Carbonite Features

  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

View full list of Business Continuity Software

Carbonite Alternatives

More Carbonite alternatives

Carbonite Reviews

Showing 5 of 134 reviews

Overall
4.3/5
Ease of Use
4.3/5
Customer Service
4.1/5
Features
4.2/5
Value for Money
4/5
Darell B.
Owner
Computer & Network Security, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/8/2020

"Carbonite is a Valuable Tool"

Comments: I have been using Carbonite for Years and the Customer Service is 5 star and the software will auto backup all your data all day long just set it and forget it.

Pros: I have used Carbonite for a long time and recommend to all my business customers because it is the most reliable backup on the market and easy to use.

Cons: The pricing is a little expensive but it is a Great Product

  • Reviewer Source 
  • Reviewed on 27/8/2020
Andrew K.
Marketing Consultant
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 10/11/2019

"Makes for very easy regualr backups"

Comments: Very good. We trialled a few different options but this was the best one.

Pros: Once it is set up properly you don't need to touch it again. If a problem occurs, it gives you a notification and is fixed easy.

Cons: Indicating which files and folders to back up can be a pain. By default, it backs up heaps of things that don't need backing up.

  • Reviewer Source 
  • Reviewed on 10/11/2019
Dustin D.
Information Technology Administrator
Research, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    2/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 19/1/2018

"Reliable Software that provides piece of mind"

Comments: I really liked it until they implemented the HUGE price increase. Perhaps it was a problem with just that one employee but they definitely need to get better at communicating changes to their customers. I'll be switching to a more cost effective product once our subscription is up.

Pros: Ease of install - It is extremely easy to deploy Carbonite. I have installed it on our Windows 10 workstations as well as our server VMs running Windows Server 2012. Each time the process is quick and simple. I also like the custom updates it provides on backup status. It also lets you customize backup policies for each individual device to optimize utilization.

Cons: They wanted to increase our yearly cost by more than 50% with minimal account upgrades. Our account was set to renew automatically at this increased price with no warning. An account rep reached out to me a 6-8 weeks ahead of our renewal date but wouldn't respond until we were about 2 weeks out. At that time he informed me our price was going up. The strange thing was that under billing it still showed the price we had been paying for the past six years, and showed we would be charged the same amount again on our renewal date. If he hadn't mentioned it on the call they would have charged us the new price without informing us until we received the receipt. I really did not like that their system was showing one price but they planned to spring another on us.

  • Reviewer Source 
  • Reviewed on 19/1/2018
Matthew S.
owner
Consumer Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/7/2020

"Great tool for backing up your computer files"

Comments: You can choose which files/folders I want to include. A few times, I have needed to do either a file restore or a complete system restore and you are happy you have Carbonite since restoring is also easy.

Pros: It works automatically in the background.. I have mine set up auto-backup daily at 4pm. Nice that it does its thing in the background and you don't have to manage it.

Cons: Nothing really bad to say.. the interface is basic and pretty easy to understand. There is nothing I would chance.

  • Reviewer Source 
  • Reviewed on 16/7/2020
Gary W.
Digital Product Manager
Hospitality, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 7/8/2020

"Carbonite Cloud Backup protects business data loss, including hardware failure."

Comments: I had used this application for our business data storing it is really easy to use. This product has provided peace of mind for at least 3 years. All my employees have it and it is very easy to use. It can let you know via email if it backed up successfully or not. This is an easy way where we catch the problem soon. If we go with this backup system it gives us peace of mind that our files will be safe. When we backed up our system, it shows the green line when the stuff is backed up.

Pros: Carbonite Cloud Backup is a backup software that safe our all files automatically. Its helpful feature is an automatic backup. Automatic backup is a type of data backup where all type of files is backup automatically without any human interruption. It protects our data wherever it is in your system and it has external hard Drive backup but it is optional in this software, the hardware is an important data storage device. Data is the most essential aspect of a personal computer. It is useful for backup for database and application and offers online service and available in windows and Mac OS users. A big benefit of this application is when it set up properly it never needs to touch again because it is an automatic system.

Cons: It indicates which files and folders to backup can be a pain. The thing which I do not like about the software is the price and this is pretty expensive as compared to other software. Sometimes technical issues make our data syncing process a little bit slower.

  • Reviewer Source 
  • Reviewed on 7/8/2020