What Is Paycom?
For nearly 25 years, Paycom has streamlined businesses and simplified life for employees. Our easy-to-use HR and payroll technology empowers workers by putting crucial information at their fingertips. And thanks to Beti®, those workers now do their own payroll. Beti is an industry-first solution that guides employees to find and fix costly payroll errors before submission.
Who Uses Paycom?
Paycom's single-application software helps companies automate and streamline payroll and HR processes, simplifying the employee life cycle.
Not sure about Paycom? Compare with a popular alternative
Other great alternatives to Paycom
Reviews of Paycom
Human resource management simplified
Comments: Paycom is a wonderful tool for small to medium organizations looking for a single system to manage Human Resources related tasks and processes. Employees spend less time managing their time, information, and benefits which results in more productivity. Performance management has become more visible organization-wide
Performance management is a key feature that allows me to efficiently track and manage my team's performance. Instead of a one-time, resource consuming performance review cycle, Paycom allows me to add notes throughout the year so end-of-year performance reviews become a snap. We recently implemented Paycom expense which has streamlined submitting and approving team and department expenses. A key feature is the ability to create expense templates for monthly recurring expenses, saving valuable time and energy. Benefits management simplifies what could be a complex process to research, understand, and enroll in company sponsored benefits. In particular, a single dashboard displays all of your employee benefits making it easy to find what you're looking for and make changes along the way.
We've recently tapped into Paycom's My Learning module. I'd like to see an investment in content development areas like security and compliance to further leverage Paycom as the main source for employee training. Paycom's UI design and navigation feels outdated compared to similar software.
5 years ago
Ricky, thank you so much for your positive and detailed review of the partnership between your organization and Paycom. We will share your feedback regarding our training content and product development teams. We also recommend the resources on the Paycom blog and the HR Break Room podcast regarding the topics you mentioned. Please reach out to your Paycom specialist if you have any additional questions or feedback.
Easy to Use
Comments: Overall, I love paycom. I highly recommend it, it's detailed, easy to use and efficient.
I like that paycom is very user friendly and easy to use. It makes approving time cards and leave very easy. It's also helpful in tabulating leave. I love that I'm able to see how much leave I'll have by a future date. I love the web page and mobile feature, this is extremely helpful when approving time cards remotely. The kiosk clock in makes it easy for my staff to sign (with their four digit employee ID) in easily instead of signing in through the website login. My staff love that they can see their hourly rate in paycom, update their direct deposit, change their benefits and see a "sample check" of how much they'll get paid.
The only thing I don't like about paycom is that once an employee has resigned they still remain in your populated list of employees when you're reviewing timecards.
It's great to know that Paycom has increased visibility to important information and simplified the employee experience for your organization. We appreciate your advocacy and thoughtful feedback. We'd like to learn more at [email protected] Thank you for your review!
Poor Customer Service and Value for Product
Comments: Overall our experience has been negative. Especially for manufacturing - I would not recommend. In switching to a different software that has proven to do everything that Paycom does - we are not only finding it easier and more efficient - but the price tag is around $20,000 less a year. Not including all of the extra feels.
There is very little that we as a company have liked about this product. If I had to choose - I would say that expense management hasn't been bad.
This software is very clunky and expensive. There are multiple steps for each action and fees for everything. The customer service is terrible - if you have an issue you get screen shots of information not related to your question. Many times I question if they even read the complete email. There is also no accountability or ownership in their end for Paycom errors. They still put any fees to correct back on the customer.
4 weeks ago
Hello! The experience you describe does not align with our standards, and we'd like to learn more about your experience. Please email us at [email protected], and a member of our team will be in touch.
Perfect for managing employee records and automating HR procedures.
Comments: Paycom allowed us to perfectly control our databases, as the high-quality automation enabled us to keep the data updates continuous without interruption, and this led to the preparation of payrolls in the required time without any delay, and all other records are always ready upon request.
Paycom helps provide integrated solutions to build a comprehensive database of the organization's employees, and it also works to automate the implementation of operations, especially with regard to payroll, and also helps to find a variety of solutions that meet the requirements of the human resources department. I very much appreciate the intuitive interface of the dashboard, whether it is a web page or a mobile application, as it enables us to use all the tools and access all records and data with complete ease. Filtering and searching options within records are easy, as is reporting.
You can't hate Paycom, especially when you deal with their support team, as they are very responsive, and provide appropriate solutions with complete transparency.
2 months ago
We're thrilled to know that you're enjoying Paycom! We appreciate your advocacy and look forward to our continued partnership with Hogar Properties. Thank you for your review!
Easy to Use Time Management system
easy to use and navigate for managers to monitor team members time
could use some updating on its appearance and workflows
4 weeks ago
Thank you for the 10-star review, Alyssa! We're glad Paycom has been an easy solution for your organization, and we appreciate your feedback.