Paycom

Human resource management simplified

Comments: Paycom is a wonderful tool for small to medium organizations looking for a single system to manage Human Resources related tasks and processes. Employees spend less time managing their time, information, and benefits which results in more productivity. Performance management has become more visible organization-wide

Pros:

Performance management is a key feature that allows me to efficiently track and manage my team's performance. Instead of a one-time, resource consuming performance review cycle, Paycom allows me to add notes throughout the year so end-of-year performance reviews become a snap. We recently implemented Paycom expense which has streamlined submitting and approving team and department expenses. A key feature is the ability to create expense templates for monthly recurring expenses, saving valuable time and energy. Benefits management simplifies what could be a complex process to research, understand, and enroll in company sponsored benefits. In particular, a single dashboard displays all of your employee benefits making it easy to find what you're looking for and make changes along the way.

Cons:

We've recently tapped into Paycom's My Learning module. I'd like to see an investment in content development areas like security and compliance to further leverage Paycom as the main source for employee training. Paycom's UI design and navigation feels outdated compared to similar software.

Easy to Use

Comments: Overall, I love paycom. I highly recommend it, it's detailed, easy to use and efficient.

Pros:

I like that paycom is very user friendly and easy to use. It makes approving time cards and leave very easy. It's also helpful in tabulating leave. I love that I'm able to see how much leave I'll have by a future date. I love the web page and mobile feature, this is extremely helpful when approving time cards remotely. The kiosk clock in makes it easy for my staff to sign (with their four digit employee ID) in easily instead of signing in through the website login. My staff love that they can see their hourly rate in paycom, update their direct deposit, change their benefits and see a "sample check" of how much they'll get paid.

Cons:

The only thing I don't like about paycom is that once an employee has resigned they still remain in your populated list of employees when you're reviewing timecards.

Poor Customer Service and Value for Product

Comments: Overall our experience has been negative. Especially for manufacturing - I would not recommend. In switching to a different software that has proven to do everything that Paycom does - we are not only finding it easier and more efficient - but the price tag is around $20,000 less a year. Not including all of the extra feels.

Pros:

There is very little that we as a company have liked about this product. If I had to choose - I would say that expense management hasn't been bad.

Cons:

This software is very clunky and expensive. There are multiple steps for each action and fees for everything. The customer service is terrible - if you have an issue you get screen shots of information not related to your question. Many times I question if they even read the complete email. There is also no accountability or ownership in their end for Paycom errors. They still put any fees to correct back on the customer.

Perfect for managing employee records and automating HR procedures.

Comments: Paycom allowed us to perfectly control our databases, as the high-quality automation enabled us to keep the data updates continuous without interruption, and this led to the preparation of payrolls in the required time without any delay, and all other records are always ready upon request.

Pros:

Paycom helps provide integrated solutions to build a comprehensive database of the organization's employees, and it also works to automate the implementation of operations, especially with regard to payroll, and also helps to find a variety of solutions that meet the requirements of the human resources department. I very much appreciate the intuitive interface of the dashboard, whether it is a web page or a mobile application, as it enables us to use all the tools and access all records and data with complete ease. Filtering and searching options within records are easy, as is reporting.

Cons:

You can't hate Paycom, especially when you deal with their support team, as they are very responsive, and provide appropriate solutions with complete transparency.

Easy to Use Time Management system

Pros:

easy to use and navigate for managers to monitor team members time

Cons:

could use some updating on its appearance and workflows