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What Is FMX?

Get ahead of your operations with smart facilities management software. FMX is the most reviewed, highest-rated software on the market. Access maintenance from a mobile device and view tasks on a calendar or interactive floor plan. Track team and asset performance with configurable reports and dashboards. Access tasks, property inspections, and asset history on the go by scanning QR codes on equipment with your mobile device. Associate inventory with tasks and receive alerts when running low.

Who Uses FMX?

K-12 Schools Higher Education Government/Municipalities Manufacturing Quick service restaurants Religious Organizations Property Management Zoos Healthcare Banks

FMX Software - Easily Submit Work Orders
FMX Software - Instruction Sets For PM
FMX Software - Interactive Reports
FMX Software - Maintenance On-The-Go
FMX Software - Manage Inventory

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Reviews of FMX

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.9
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
28%
3
2%
2
0%
Christopher
Christopher
Facilities Manager in US
Verified LinkedIn User
Religious Institutions, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great fit for church or schools

5.0 8 months ago

Comments: Great fit and great balance as a CMMS and Calendar tool.

Pros:

Great balance of tools for use in church or school. Not overly detailed as an asset only management tool. Calendar is the most used tool to prevent double booking, schedule custodial work, plan maintenance, schedule security, schedule HVAC, alert team. Was able to customize extensively to create a local module to even track Marketing request.

Cons:

Modules may not work exactly like current business work flow. May not have a module for every process your team needs one for...such as time clock. Key management solution did not work for the way we manage keys for instance.

Chad
Director of Technology and Operations in US
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Strong product, great people, needs improvement

4.0 8 months ago

Pros:

The commitment of the product specialists and customer support personnel. The integration with the building automation software is wonderful. It saves us time and money.

Cons:

The responsiveness of the software is fine, but needs to be faster. The scheduling is great, but the work order (tech/maint requests) features need much more development. Please research help desk programs like Cayzu or Zendesk. If you were to improve these modules, your suite would be unstoppable!!! :)

DAWN
ASSISTANT in US
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

TOP NOTCH CUSTOMER SERVICE

4.0 2 months ago New

Comments: THEY REALLY TOOK THE TIME TO ASSESS OUR NEEDS AND PROVIDE US WITH A PRODUCT THAT HELPS OUR DISTRICT MANAGE OUR FACILITY RENTALS. THERE IS ALWAYS SOMEONE AVAILABLE TO HELP WITHIN MINUTES IF WE NEED IT.

Pros:

THE CUSTOMER SERVICE CAN'T BE BEAT. NOT ONLY DO THEY ANSWER MY QUESTIONS OR HELP ME RESOLVE MY ISSUES, THEY ALSO SHOW ME WAYS TO RESOLVE THEM MYSELF.

Cons:

MOST OF THE CONS ARE ABOUT USER ERROR, EITHER MINE OR MY "CUSTOMERS"!

Susan
Executive Assistant in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

I'm usually the person initiating all facilities requests from our organization.

3.0 6 years ago

Comments: It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue.

Pros:

It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too.

Cons:

I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests.

Facilities Management eXpress Response

6 years ago

Hi Susan! Thank you for taking the time to write a review for FMX! We are thrilled that you find FMX extremely user friendly! In your review you mentioned wanting to search requests by the person who created them, as well as be able to hide cost and worker hours. We would be happy to show you how to do this! We will be emailing you shortly to discuss this further!

Shannon
Business Operations Manager in US
Facilities Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

User Friendly, Easy Setup, Amazing FMX Team!

5.0 4 months ago

Comments: One Word only is needed .....Amazing!!!!

Pros:

Using FMX has made us more efficient, productive, organized with workload and scheduling, understanding buildings and its assets. FMX has everything you need to manage Buildings, Assest and Work all in one place. FMX is continually improving their software and its functionality. Plus, their team is so amazing to work with from start-up, training, questions, modifications.... they always have timely and detailed responses.

Cons:

For our company structure, scheduling is more work than it should be. We would like a few small view options to what we currently see on the calendars to make this part of our process and slick and easy as our other process.