GorillaDesk
What Is GorillaDesk?
We're here for you and your Pest Control Company every step of the way. Whether your biggest challenge is scheduling jobs, invoicing customers, collecting payments, or something totally different, our Pest Control Software can help you get there. Create the business and life you want today. Get started with a FREE 14-day trial of GorillaDesk!
Who Uses GorillaDesk?
If you work in the field, GorillaDesk works for you. With free training and simple setup, running a smarter, more profitable Local Service Business is as easy as 1-2-3.
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Reviews of GorillaDesk
Jeremy
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They have got this right !!!!!
Comments:
The corporate location that you need to call for help are ALWAYS willing to take the time to help you figure out whatever you are struggling with.
I have been using this software from the start of my business in 2017 and I believe that the GorrillaDesk team have made themseves INDESPENSIBLE to my business. I now cannot imagine going back and working without it.
I Love GorrillaDesk!!!!!
Pros:
Convenience and ease of use. Allows my business to be 100% Digital Figures my taxes for me. The Automatic emails are the best part of this software. Gorrilladesk pricing is on point to make this product usable for everyone
Cons:
That the estimates sent to customers dont have the signature function unless you are WITH the customer. I am sure that this will be fixed soon though with an update.
Tawndra
Alternatives Considered:
Lifesaver
Comments: It has been a pleasure working with this company. There Tech Support is amazing and I have always has an answer within minutes of submitting a question or problem. After having a terrible experience with another software company, I was terrified to try anything else. Man am I so glad I went with GorillaDesk. Can't wait to see what this years holds for our company after seeing what the program did for us last year.
Pros:
The ease of operating the program is a plus, but the residual work and income that it has generated, by utilizing the program has made a huge difference in our numbers! Customer's love being able to pay online, receive reminders, and confirm appointments by text or email. The response has been great.
Cons:
The only thing that I would change is the ability to move time off without deleting it and starting over. That is being extremely petty though.
Stephan
Great software and excellent support
Comments: Great
Pros:
Gorilla Desk is a great all round software package making scheduling techs, invoicing, receiving payment for services rendered and storing critical customer info easy to use. My techs can use their cell phones in the field to navigate to each location in need of service, make notes and complete reports for invoicing all at the touch of the cell app. And if we ever need customer support, Gorilla Desk is great to respond to our needs.
Cons:
Nothing...Love it all. Gorilla Desk has thought it all through and I can't think of any changes I would make.
David
Doesn’t work!
Comments: There are way too many steps Involved with this software. As an end user and a business owner this software is way to frustrating to figure out, the customer support is not open after 5pm, which doesn’t work on the West coast. I have used two other software packages in the past that worked well and tried GorillaDesk because they are half the cost but it turns out to be twice the expense if it doesn’t work. I do NOT recommend this software. It’s very amateurish and has cost me ten times the amount of time trying to figure it out than if I simply did hard copies of everything.
Pros:
Nothing about this software works, it’s very cheap. I do not recommend it.
Cons:
Ease of use, Functionality, Price, customer service, too many steps. I paid in full for this software and after using it for 6 months it’s really just garbage. I was told there is no refund of unused months available. I do NOT recommend this software.
Kevin
Alternatives Considered:
GorillaDesk makes life easier !
Comments: My overall experience has been great ! I’m saving so much time on my end and it’s all because of GorillaDesk !
Pros:
I love how simple it is to use. I feel you get a ton for the price. If you have multiple employees they will have no problem learning software. Customer service was awesome and they switched all my data so I didn’t have to do it. Love that !
Cons:
I would say making it easier to mark sent for multiple invoices at a time. Some clients like to receive 1 email for multiple properties so manually having to go back and mark as sent is a little time consuming.
