What Is Mailjet?

Discover our easy-to-use platform for designing and sending your email marketing campaigns, newsletters, and automated emails. Use our beautifully designed templates, or build from scratch with our intuitive drag-and-drop email editor. Create emails with your team and work in real-time with our collaboration tool.

Whether you’re a solo entrepreneur or collaborating as a team, build emails that impact your customers and grow your business. Start a free trial today.

Who Uses Mailjet?

Mailjet has offices worldwide (including Paris, New York, London and Berlin) and operates with 100k+ clients and partners across 150 countries.

Mailjet Software - Beautiful Email Templates
Mailjet Software - Real-Time Collaboration Tool with Teammates
Mailjet Software - Track Campaign Performance on Mailjet's Statistics Dashboard
Mailjet Software - Responsive Emails

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Reviews of Mailjet

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.0
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Mark
Mark
Vice President of Information Technology in US
Verified LinkedIn User
Market Research, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great mailing platform

5.0 2 years ago

Comments: Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

Pros:

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

Cons:

Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

Alexandra
Alexandra
CEO in Estonia
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

A good software but with some flaws

4.0 2 years ago

Comments: So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above.

Pros:

I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns. They have also been one of the very first email systems to be GDPr compliant- and hence on my radar for very long. We had an account since 2019, but only recently started to consider automating our emails. The trial limit for daily emails is generous too.

Cons:

However, there are some issues. Connecting our domain was problematic, and email automation is only available to premium users. This should be available to free users as well, maybe limiting the free daily emails at the same time. It takes time to think automation processes through, and 30 days trial might be too little to decide whether the system is right for a user or not. I at least take time to properly test a software.

Debbie
Manager in New Zealand
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Mailjet from a Person who is not techie

5.0 2 months ago New

Comments: The problems solved by using Mailjet include: - Sending large volumes of emails quickly and reliably - Automating email campaigns - Managing contacts and lists - Creating targeted segmented campaigns - Scheduling emails and newsletters - Setting up custom tracking and reporting - Ensuring deliverability of emails - Curating email templates - Integrating with other applicationsThe benefits of using Mailjet include: - Cost-effective pricing plans - Easy-to-use interface - Comprehensive deliverability and reporting features - Support from a dedicated team of email experts - Advanced segmentation and automation capabilities - Robust security features - Flexible API integrations - Ability to personalize emails for maximum engagement - Comprehensive set of templates for creating professional emails quickly and easily.

Pros:

-Mailjet offers a wide range of features and options for email marketing. This includes things like email automation, real-time analytics, and A/B testing. -The service is easy to use and provides excellent customer support. -Mailjet is highly secure, making sure that your emails are safe from malicious attacks.

Cons:

-Mailjet can be more expensive than other services, depending on the plan you choose.-The service does not offer an unlimited number of emails, so if you need to send a large volume of emails, it may not be the best option.

Bradley
Owner in US
Entertainment, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Terrible Email Marketing Platform

1.0 2 weeks ago New

Comments: Horrible. Big mistake in signing up, won't ever go back, even if they offered a free top tier account.

Pros:

The price - it was the most competitive on price

Cons:

Everything else. There is a reason it's the cheapest. The platform looks like it was developed in the early 2000's, and functions as such. It's extremely click heavy. And major functionality has not worked for over a month with no ETA in sight for a fix. Support took many days to reply, despite promising a response within 24 hours. When asked about a refund so I could go elsewhere once the issue was determined to be on their end and had no fix in sight, they offered a joke of an amount. DO NOT RECOMMEND

johan
johan
marketing manager in Colombia
Verified LinkedIn User
Alternative Medicine, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

An alternative that is fine to start with, a little limited for the advanced

5.0 4 months ago

Comments: To begin with, and if you have few contacts, it's fine because even in the free version you will be able to have access to a certain amount of mailings, but if your list grows, as was my case, it's a headache because everything is limited and it's better to change as I did. I perhaps for others have had a better experience mine was not like that

Pros:

Price and quality is fine, transactional emails arrive well, marketing emails are a bit limited, the tool is easy to implement and take advantage of if you have less than 4k contacts

Cons:

Very limited for the free and basic versions, if you want to get more out of it you have to pay more, however, for that it is better to change to another of the competition for that higher price