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What Is Lime CRM?

Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enables you to not only manage and track, but also make use of all your customer data.

With smart add-ons and integrations to your other IT systems, duplicate work will be avoided and you can instead focus on what's important: providing exceptional customer experiences.

Hosted or on your own server.

Who Uses Lime CRM?

Medium and large enterprises in industries such as Utility, Real Estate, Wholesale and B2B-Sales, Consultancy, Construction, Membership and Machinery.

Lime CRM Software - Lime CRM comes with pre-packaged features depending on your team and role. With solutions for both sales, marketing and customer service, everyone get a comprehensive overview of your customer and  keep all your customer interactions in one place.
Lime CRM Software - With access to all customer data in one place, Lime CRM works as a one-stop shop for your sales team. Stay on top of your pipeline with a visual dashboard presenting your current activities, prospects, and critical KPIs.
Lime CRM Software - Save time and pinpoint the marketing efforts that make a true impact for your prospects and customers. A seamless connection with data in Lime CRM allows you to interact and grow with your audience – building a bridge between marketing and sales.
Lime CRM Software - Upgrade your customer support by connecting all points of communication in one platform. Your customers can pick their preferred channel to contact you. Share customer history and conversations in Lime CRM to create the ultimate customer journey.
Lime CRM Software - The Lime CRM platform offers a range of core features that are always included from the start. On top of that, we implement and customize every Lime CRM solution based on your company's workflows and customer processes.

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Reviews of Lime CRM

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.6
Features
4.1
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
33%
4
62%
3
5%
Garlasco
Digital Marketer in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Creative CRM Approach for Marketing

5.0 2 months ago

Comments: he establishment of lead management helps in nurturing relationships and multiply business sales.

Pros:

Lime CRM uses content marketing as a way to reach customers.

Cons:

The software has made every CRM and marketing feature efficient.

Thomas
Thomas
Head of Media and IT, CDO in Norway
Verified LinkedIn User
Sports, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great system with both CRM and FRM capasity within the same system

4.0 3 years ago

Comments: We use this system for the Leagues - Eliteserien and OBOS-ligaen as well as all clubs within these leagues.
It is a great tool for aggregation all fan activites and touchpoints as well as making the marketing departements more professional.

Pros:

The search function Ability to add tickets through integrations Easy to customize

Cons:

Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.

Lime Technologies Response

2 years ago

Thank you for taking the time to review Lime CRM! If you are missing any functionalities in the web client, don't hesitate to reach out to us to see if we can add them for you. All the best, your friends at Lime

Claes
Presales Manager in Sweden
Industrial Automation, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Jens S CRM

3.0 9 months ago

Comments: It is a good system to keep track of customers, easy for the users and you can develope the system as you develope your buisness

Pros:

It is easy to use and has an Excell based structure. We have been able to customize the CRM for our organisation.It has alot of good funcionallitys The Ticket handling is very good, and also here we were able to customize this.

Cons:

The developing of the CRM are expensive in terms of how many hours the programmers estimate the changes will cost. We have also had many bugs and down times when Windows launch new updates. The Templates are Word based and not Excell. Why?The Admin system LISA is really old fashion

Luiza
Owner in Romania
Newspapers, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A good CRM

5.0 2 months ago New

Comments: Easy to setup and use. We didn`t encountered any problems until now or missing features.

Pros:

Very easy to start using it and customization is a big feature for this CRM. Flexible and simple yet complete. Me and my team love it.

Cons:

We didn`t encounter any cons for Lime CRM since we started to use it.

Carl
Consultant manager in Sweden
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Lime CRM review

4.0 9 months ago

Comments: Good. however it needs a bit of customisation, which I can´t do easyly enough on my own and need Lime employees for this.

Pros:

Great to get easy access to all communication between clients. Like that i can calibrate infotiles as reminders for when example. fram agreements needs to be renegotiated or upcomming orders are ending.

Cons:

It´s a bit of a hassle to use the desktop version sometimes and that tit doesnt work for mac users.That I need to reconfigure everything from the Desktop version to fit the Web version. Automatic flows etc.