
Who Uses BugHerd?
BugHerd helps anyone effortlessly collect, manage and act on client website feedback. The ideal tool for Agencies, Designers, Developers, Marketers and Project Managers.
What Is BugHerd?
BugHerd is the world's simplest visual feedback & bug tracker tool for websites. Point & click client feedback, with ZERO project limits.
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1. Pin feedback to webpage elements with the intuitive browser extension.
2. Contextual metadata is automatically added to all pins including; browser, OS, screen size, selector information and more.
3. Task cards are instantly created from feedback, helping you manage your workflow.
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Get started in minutes, with 14 days free.
BugHerd Details
Splitrock Studio
https://splitrock.studio/
Founded 2010











BugHerd pricing overview
See pricing plansBugHerd does not have a free version but does offer a free trial. BugHerd paid version starts at US$39.00/month.
Starting Price
US$39.00/month See pricing details
Pricing Details
14 day free trial. Nothing to pay and no credit card required upfront.
Free Version
No
Free Trial
Yes, get a free trial
BugHerd deployment and support
Support
- Business Hours
- Online
Deployment
- Cloud, SaaS, Web
Training
- Not Offered
BugHerd Features
Bug Tracking Software
- Audit Trail
- Backlog Management
- Collaboration
- Task Management
- Ticket Management
- Workflow Management
Task Management Software
- Collaboration Tools
- Create Subtasks
- Gamification
- Gantt/Timeline View
- Mobile Access
- Percent-Complete Tracking
- Recurring Task Management
- Reporting/Analytics
- Spreadsheet View
- Task Board View
- Time Tracking
- To-Do List View
BugHerd Alternatives
More BugHerd alternativesBugHerd Reviews
Read all reviewsOverall rating
Average score

Mark B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 7/2/2020
"A no-brainer purchase for any agency or development team"
Comments: A pleasure to use. Easy to install and use and it makes QA testing a delight.
Pros: It removes any ambiguity about bugs and feature requests. Being able to annotate a comment directly on a live / staging website, is a huge perk and something that I now cannot live without.
Cons: The lack of customizable columns in their kanban-style layout is a pity. Not a deal breaker, but our agency workflow does not follow a 'backlog', 'doing', 'done', 'closed' workflow and we end up having to have internal discussions about what 'backlog' actually represents in our own workflow. Would be great to rename these columns and have more/less of them.
Vendor Response
by Splitrock Studio on 14/2/2020
Thank you so much for your fantastic review Mark! Your feedback is how we continue to improve. You'll be pleased to hear that custom columns are on their way, stay tuned!
- Reviewer Source
- Reviewed on 7/2/2020
Christian T.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/4/2020
"Simplify issues management and communications"
Comments: Bugherd is used with all our clients and the feedback has been great. Its easy for them to see comments on tasks they have reported and for us to see how work is progressing. We use it extensively on the build of new websites.
Pros: I love how easy it is for clients to create tickets and for us to manage them. The simple interface is easy to use and incredibly powerful. Being able to visually see tickets on the web page, make discussions easier, and tracking issues easy.
Cons: It would be great to be able to add new columns. However this is a small issue.
Vendor Response
by Splitrock Studio on 29/4/2020
Wow what a great review! Thank you Christian, we really appreciate you taking the time to outline what you love about the product. We will continue to do our very best to make collecting client feedback and tracking bugs so much easier.
- Reviewer Source
- Reviewed on 24/4/2020
Dealdiane D.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 5/5/2018
"Great for client and QA collaboration"
Pros: This is a great tool for when you want clients and quality assurance testers to be able to mark items that needs attention.
Cons: Needs more (built-in) integration with major bug tracking softwares. Marker can sometimes point to a wrong location but screenshots can also be taken when creating an issue as a solution to that
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 5/5/2018
Andrew M.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 29/9/2020
"Get BugHerd and never get another bug list over email."
Comments: Love it! We use it every day.
Pros: Clients and team love using this tool. It’s easy to figure out and use for everyone.
Cons: No way to see items assigned to you across all projects.
Vendor Response
by Splitrock Studio on 15/10/2020
Hi Andrew, thank you so much for your amazing 10/10 review! Your feedback is being heard by our team as we continue to make BugHerd better for you, your team and your clients.
- Reviewer Source
- Reviewed on 29/9/2020

Chris S.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/4/2020
"Our clients LOVE it"
Pros: To us, the client experience reigns supreme. Also, we hated getting two mile long emails with website edits. With BugHerd, our website review process and ongoing support has become incredibly efficient. Our clients love knowing they can add a note to their website to get our eyes on it, and we MUCH prefer having a list of easy to understand BH notes to deal with instead of trying to interpret email chains!
Cons: BugHerd keep improving - so I have nothing negative to say. All the main features I could ask for already exist, and they have made major improvements to their interface and client side implementation process.
Vendor Response
by Splitrock Studio on 29/4/2020
Thank you for such a detailed and fantastic review Chris. We are so pleased to be able to help reduce those mile-long client feedback emails! We will strive to continue improving the product to make your workflow even more efficient.
- Reviewer Source
- Reviewed on 23/4/2020