What Is Acuity Scheduling?

Meet the personal assistant for your schedule (only better) that works 24/7, behind the scenes to fill your calendar and take work off your plate. From the moment clients book with you, Squarespace is there to automatically send branded & customized booking confirmations, deliver text reminders, let clients reschedule on their own, and process payments so your day-to-day runs smoother even as business get busier. All you need to do is show up at the right time.

Who Uses Acuity Scheduling?

Fitness businesses of any size that provide classes and private sessions

Where can Acuity Scheduling be deployed?

Cloud-based
On-premise

About the vendor

  • Squarespace
  • Founded in 2007

Acuity Scheduling support

  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

English

Acuity Scheduling pricing

Starting Price:

US$15.00/month
  • Yes, has free trial
  • No free version

Acuity Scheduling does not have a free version but does offer a free trial. Acuity Scheduling paid version starts at US$15.00/month.

Pricing plans get a free trial

About the vendor

  • Squarespace
  • Founded in 2007

Acuity Scheduling support

  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

English

Acuity Scheduling videos and images

Acuity Scheduling Software - Access Squarespace Scheduling across multiple devices
Acuity Scheduling Software - Generate reports of your income and appointment volumes
Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
View 5 more
Acuity Scheduling Software - Access Squarespace Scheduling across multiple devices
Acuity Scheduling Software - Generate reports of your income and appointment volumes
Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views

Features of Acuity Scheduling

  • Accounting Integration
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Document Management
  • Electronic Payments
  • Email Reminders
  • Event Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • HIPAA Compliant
  • Inventory Management
  • Membership Management
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple Appointment Types
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Progress Tracking
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Social Media Integration
  • Student Management
  • Task Management
  • Third Party Integrations
  • Virtual Meetings
  • Website Integration

Acuity Scheduling Alternatives

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The world's best online booking software for the beauty and wellness industry. Unlimited possibilities, subscription-free. Learn more about Fresha
Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to make your life easier.
Manage & grow your business with one app that does It all. Goodbye endless phone calls, so-long paperwork, hello client loyalty! Learn more about vcita
Squarespace is the all-in-one platform to build a beautiful website, online store, or portfolio.
Tools for the modern professional: proposals, contracts, payments, and more. Try 7 days free when you're ready.
Schedulicity is a scheduling app for small businesses who work with clients, complete with class management, marketing, and payment.

Reviews of Acuity Scheduling

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.7
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Cory
Cory
Owner in US
Verified LinkedIn User
Management Consulting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Acuity Scheduling is my best pal

5.0 4 months ago

Comments: Overall, I love Acuity Scheduling, it's my right hand in this business I'm running by myself. It takes a huge load off of my plate. Once things are set up - which can be as easy or a grueling as you want to make it - it's just a seamless part of my life and business.

Pros:

I love the customizability of the software, I can integrate it with many programs, and I can make things super simple for my clients.

Cons:

I've had several times where I've had to go delete a whole series of appointments and there's no easy option to delete an entire section of appointments. For instance I had a series of webinars that were Group Appointments with several dates each. I decided to discontinue that program in lieu of a new direction and initiative for the company. I had to manually delete each one, typing DELETE each time. If I could delete an entire "category" of appointments, this would be much better.

Alternatives Considered: Calendly

Reasons for Switching to Acuity Scheduling: Acuity Scheduling was already available and easily integrated into my Squarespace website. This was good because I decided that I didn't want to create a website from scratch, rather I would use a "drag and drop" system with some customizability. It just so happened that Squarespace met my needs there, AND as a vital part of their services, they already had a scheduling application that I would receive a DISCOUNT on if I bought into their services. Squarespace, and of course Acuity Scheduling, were a "no-brainer" decision for me and my solo consulting business.

Kacey
mgr in US
Real Estate, Self Employed
Used the Software for: Free Trial
Reviewer Source

Is it worth it?

5.0 2 months ago New

Comments: Squarespace is a professional and user-friendly website-building platform that offers a range of features for creating and managing a website. The templates provided are modern and visually appealing, and the platform allows for a high degree of customization to meet the specific needs of each user.In addition to providing design and customization options, Squarespace also offers a variety of tools for managing a blog, online store, and booking system, making it a comprehensive solution for website management.The customer support team at Squarespace is responsive and helpful, able to assist with any questions or issues that may arise.Overall, Squarespace is an excellent choice for anyone creating a professional website with minimal technical expertise.

Pros:

Easy to use: Squarespace has a user-friendly interface, making it easy for people with little to no technical skills to create a professional-looking website.Wide range of templates: Squarespace offers a wide range of templates that can be customized to fit your brand.Responsive design: Squarespace templates are designed to be responsive, meaning they automatically adjust to look good on any device, including smartphones and tablets.E-commerce capabilities: Squarespace offers built-in e-commerce capabilities, allowing you to easily sell products or services on your website.Good customer support: Squarespace provides 24/7 customer support through live chat, email, and phone.

Cons:

Limited customization: While Squarespace templates are customizable to a certain extent, you may not have as much control over the design and layout of your website as you would with other platforms.Expensive: Squarespace plans can be more expensive than some other website builders, especially if you need to upgrade to a higher-tier plan to unlock certain features.Limited integrations: Squarespace has limited integrations with third-party tools and services, which may be a problem for some users.It's worth noting that Squarespace may not be the best choice for everyone. It's a good idea to carefully consider your needs and compare different website builders before making a decision.

Marisa
Marisa
Owner / CEO in US
Verified LinkedIn User
Education Management, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Acuity SCheduling is the worst for customer service

1.0 2 weeks ago New

Comments: Horrible. I have had to ask for a refund over a dozen times since having my subscription.

Pros:

When it worked, it was fine. My business has ben gone for over a year and a half and I still am being billed for something I am not using.

Cons:

The software is not usable by my business, and I keep getting changed monthly for a program I am not even using. I cannot get in touch with ANYONE about this.

Jermill
Member in US
E-Learning, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Here for Acuity Scheduling.

5.0 last month New

Comments: Overall, Acuity Scheduling is a powerful and user-friendly appointment scheduling software. It is particularly well-suited for small businesses and professionals looking to streamline their scheduling processes and improve communication with clients.

Pros:

Acuity Scheduling is a comprehensive and user-friendly appointment scheduling software. It allows businesses and professionals to manage and schedule appointments with clients and customers easily and efficiently.One of the key strengths of Acuity Scheduling is its intuitive interface, which makes it easy for users to set up and customize their scheduling system. The platform allows users to create custom booking pages, set appointment types and availability, and manage their calendar and schedule from a single dashboard.In addition to its scheduling features, Acuity Scheduling also includes a range of tools for managing and communicating with clients. These tools include automatic email and text message reminders, the ability to accept online payments and deposits, and integration with a range of business tools such as Google Calendar and QuickBooks.

Cons:

While Acuity Scheduling is a comprehensive and user-friendly appointment scheduling software, it does have some potential drawbacks. One limitation is that the platform does not offer support for recurring appointments or events, which can be inconvenient for businesses or professionals with a high volume of repetitive appointments. Additionally, some users have reported that the customer service and support from Acuity Scheduling can be slow to respond to inquiries or issues.

Sikhanyiso
Sikhanyiso
Business Woman in Eswatini
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Acuity Scheduling

5.0 2 months ago New

Pros:

Acuity Scheduling is one of the best software's to use when scheduling meetings. Very easy to use and very convenient.

Cons:

I personally don't see anything hard with this software.