Acuity Scheduling

Acuity Scheduling Review

Pros:

Very easy and straightforward scheduling of clients through squarespace websites.

Cons:

It could use improvements that helps users merge multiple businesses under 1 calendar.

Easy scheduling, integrates calendars and online meetings

Comments: Features like package and discount management, an embeddable design, and support for several time zones are only the beginning. When compared to the prior scheduling program we utilized, this one has far less issues. It's so simple, yet so effective. Client calendars are synced and alerts are sent out automatically. Zoom's user interface makes setting up online meetings a breeze.

Pros:

Easily its most appealing quality is how simple it is to use. You may go right in with no prior knowledge of CRM or CS and you'll pick this stuff up quickly. I was finally able to find a convenient way to organize my time, communicate with my clients, and keep track of all of our scheduled meetings. The search function responds quickly and accurately and ignores case. Accessing customer information is simple, and I can keep tabs on scheduling alterations and other variables with ease. The survey design was also straightforward. I like how it adapts to your time zone automatically.

Cons:

Crunchy user interface. It's not user-friendly, and the drop-down selections don't always appear. Banning user-submitted content is inconvenient since you can't just blacklist any new content that users could submit. I fear that, as an administrator, I would encounter several difficulties when first delving into the matter. When integrations fail, it really stinks. Not terrible overall.

ease of use

Pros:

This product is easy to use and very customizable

Cons:

the reporting is difficult and not intuitive

Alternatives Considered: NoneBounce

The Glam Junky loves it.!

Pros:

The ability to complete the whole booking process hands free

Cons:

I wish I could add the products I sell and classes without having to pay so much since I don't need all the extra features. Maybe you guys could offer customized plans.?

Alternatives Considered: Calendly, Setmore and Square Point of Sale

Reasons for Choosing Acuity Scheduling: More options for personalizing and my business requires a deposit, it was also easier to set up with Acuity.

Switched From: Square Online

Reasons for Switching to Acuity Scheduling: Pricing, the ability to take deposits at booking and the ability to personalize the booking site mostly

Good Product Features for the Money

Comments: I needed an inexpensive solution to scheduling and showing our group fitness classes 2-3/day 6 days a week. it worked well, but my client base is not technology comfortable, so the lack of "pretty" colors to help them find the correct class, etc was a drawback. If my user base was less adverse to tech, i would still be using the system todayl

Pros:

The cost and ability to schedule multiple classes and instructors in different classes is what drew me to the product. It was reasonably easy to set up (good instructions and video tutorials)

Cons:

I work with clients over 50, and the product scheduling was not as easy for them to work with to find their class/classes. They were afraid to simply click on a box to see where it took them.

Alternatives Considered: Calendly

Reasons for Switching to Acuity Scheduling: It was the simplest to set up and use for the way i needed to set up my business