Who Uses TidyHQ?

Organizations and Associations of all sizes use TidyHQ. Sports, University, College, Rotary, Non-Profit to small business and many other types of groups use our platform.

What Is TidyHQ?

TidyHQ is an online management tool built to make running your group, your organization or even your association a whole lot easier. TidyHQ increases productivity and saves time by combining great tools in an easy to use platform.

We built TidyHQ to save administrators their most valuable asset, time. TidyHQ is set up to let you take control of your organization and manage it in the easiest and most efficient way possible. Check out some of the tools at your disposal below.

TidyHQ Details

TidyHQ

https://tidyhq.com/

Founded 2009

TidyHQ Pricing Overview

TidyHQ has a free version and offers a free trial.

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Not Offered

Support

Business Hours

Online

TidyHQ Features

Association Management Software
Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management
Attendance Tracking
Billing & Invoicing
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Mobile Access
Online Bookings
Payment Processing
Point of Sale (POS)
Team Management
Visitor Management
Website Management
Badge Management
Budgeting
Conferences/Conventions
Exhibit/Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings/Parties

Vendor has not completed this information.

Application Management
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Membership Renewals
Payment Processing
Website Management

Vendor has not completed this information.

TidyHQ Reviews

Showing 5 of 160 reviews

Overall
4.2/5
Ease of Use
4/5
Customer Service
4.4/5
Features
3.9/5
Value for Money
4.2/5
Andrew N.
Secretary
Sports, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 31/7/2019

"TidyHQ - Glen Waverley Hawks"

Comments: TidyHQ has been the stable back bone of the club, from selling event tickets to managing memberships.

Pros: I love the management and running of the meetings. As the Secretary, as soon as the meeting closes, copies of the minutes are emailed instantly.

Cons: Would love to have the ability to invoice shop items from the back end. Would also like to have the ability to run news feed stories off the home page.

  • Reviewer Source 
  • Reviewed on 31/7/2019
Máirín D.
Tech Coordinator
Recreational Facilities & Services, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 1/8/2019

"Streamlined, clean user experience helped us automate many manual tasks"

Comments: We have a popular community organization that accumulates a sizeable waitlist every year. Our memberships based annually, on fixed start / end dates for every member. Processing our waitlist every year has traditionally been a multi-month, complex, and stressful task. TidyHQ has allowed us to automate the most complex parts of this process. It has a membership renewal feature, first of all, so we do not need to manually query current members to learn their intentions anymore so we know how many new slots we'll have (manually, by email, member-by-member for > 100 members.) Next, our waitlist membership offer process has been streamlined as well, because we can now add waitlist members being offered membership access to sign themselves up - including processing their payment - instead of having to chunk them into groups, manually nag them to sign up, and manually tally up who signed up and who didn't to figure out how many slots remained open for the next round. It has improved our workflow in other ways, but this annual processing task has really helped eliminate a lot of manual work for us. I am also impressed with the support we have received from TidyHQ thus far. The documentation is laid out very well and the team is very responsive and helpful when you ask questions. I am also excited about the application API, although the features so far are comprehensive enough I haven't had to write any custom apps to support our org with the API yet!

Pros: - The meeting minutes / task management system - it has made a big improvement in the organization of our all-volunteer organization.
- We also love that the subscription includes unlimited contacts - arbitrary contact limits hurt us in the previous, more expensive system we used.
- TidyHQ can also handle multiple family members per membership, and they have many options for how the pricing structure works. Our organization is a flat fee per family, which can include multiple adults and children, and TidyHQ allows for our pricing model as well as many others.

Cons: - We operate with PayPal and there are some extra fees associated with using PayPal over Stripe. We really appreciate the option of using PayPal anyway, though.
- I also am a bit concerned about the monthly outbound email limits, but I understand it's likely an anti-spam measure and we will probably never hit it given the size of our org.
- I wish I had more control over the public facing web pages. There are a few things I would like more control over (e.g. custom CSS.) I really appreciate the simplicity of the web page system though, and feel the system will be manageable when I pass it on to the next technical coordinator even if they aren't as technical as I am. In our previous system, I was concerned about that because of the number of hacks I had to implement ot make things work.

  • Reviewer Source 
  • Reviewed on 1/8/2019
Tyler F.
Software Development Manager
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 8/5/2018

"It has been a good experience so far. I love the TidyHQ team and appreciate the level of support."

Pros: I believe their is a lot of potential in this software. Potential for our organization to utilize more of the existing features, and potential for the software to improve where there are gaps. The TidyHQ team has always been very responsive and welcomes user input. From a feature perspective, I feel like almost every part of the application (contacts, memberships, events, meetings) has some major roadblocks, but the foundation is well build. With the support of the TidyHQ team, we have been able to find workarounds for most of our issues.

Cons: Very difficult to get a quick list of expired memberships, since TidyHQ does not factor in members that jump between membership levels from year to year. When I look at expired memberships, it will list members who are actually current members, but decided to renew at a different membership level. This is incredibly embarrassing for the organization and the only way to make sure it doesn't happen is to download csv of "expired" and "current" memberships and manually cross reference them. I would also love to be able to use TidyHQ for quick sign-in sheets for events or meetings. We have a lot of events which are free and non-ticketed, but we still want to be able to quickly capture attendee information (whether they're already in the system or not). Since Tidy does not make this easy for us, we still revert to paper sign-in sheets.

Vendor Response

by TidyHQ on 5/6/2018

Hi Tyler,

Thanks for the review!

There is a Smart Group for Active Members which you can use for contacting - regardless of what Membership level they're in.

Also, if you setup a Free ticketed event you can quickly duplicate the event. Or if you want to get fancy you can use the API and plug it into a more simple form (something we have thought about :)

  • Reviewer Source 
  • Reviewed on 8/5/2018
Verified Reviewer
Web Chair
Nonprofit Organisation Management, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/2/2020

"Small, AND incredibly mighty!"

Pros: I was knee-deep in setting up Wild Apricot (which was a complete slog) when our committee decided to take a step back and re-research alternatives. I am infinitely glad to have found TidyHQ. The difference is simply astounding. It is incredibly simple, but also contains every feature we needed as a membership-based organization. I love how simple it was to set up, and how much personal attention I was able to get from the support team. I'm sure this was an exception, but I was even able to speak with the [SENSITIVE CONTENT HIDDEN] of the company to get some deeper-level problems solved. Outstanding!

Cons: Probably that it took so long to find it (which is why I'm taking the time to write this review). I still marvel at how Wild Apricot has so many positive reviews. I found it terribly difficult to set up, and not at all attractive. TidyHQ is exactly that - tidy! The options are limited, but exactly what we needed. And, they are constantly improving and value user feedback.

  • Reviewer Source 
  • Reviewed on 21/2/2020
Tim M.
Business Owner
Sports, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 24/7/2019

"Great Product to help coordinate everything you need"

Comments: Great business to deal with and superb support to help us get it all across the line.
Great company to deal with and they are always improving the product

Pros: Links our club database with everything we need from events to finance
No need to worry about keeping up to date as the company is constantly improving the product

Cons: A few automated services that we don't need.

  • Reviewer Source 
  • Reviewed on 24/7/2019