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What Is Integrify?

Integrify is a leader in business process management software focusing on user experience, rapid deployment to a large user base, broad scalability and change compliance. Unlimited Forms, Unlimited Processes, Unlimited File/Document Storage, Unlimited Transactions/Requests, Unlimited Audit Trails, Unlimited Reports/Dashboards, Self-Service Portal, API Integration, Free Workflow App Starter Templates, Dedicated Account Manager

Who Uses Integrify?

Large and midsized organizations that need to reduce cost and improve efficiency with process definition, workflow automation and visibility for areas such as IT, HR, Sales, Operations and Finance.

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Reviews of Integrify

Average score

Overall
4.5
Ease of Use
4.1
Customer Service
4.5
Features
4.1
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
57%
4
39%
3
4%
Alaina
Alaina
Director, Revenue Analytics in US
Verified LinkedIn User
, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Integrify helps us streamline a peer review system that involves many users and processes.

5.0 6 years ago

Pros:

Integrify has allowed us to automate a very complex process, and at the same time it took a system that was paper based and made it electronic. It can handle a wide variety of workflows, requirements, and types of users. The customer service is great.

Cons:

As someone who is not naturally tech-savvy and who inherited a system that was already designed, it's not always intuitive and at times it has been challenging for me to understand what's behind the curtain. That being said, I think this has more to do with my knowledge base rather than the system itself.

Integrify Response

6 years ago

Alaina, thank you for all the positive comments. We're glad the system is working well for you and the National 4-H Council. We're always available for training and support as you acclimate to the system. Thanks for being a great customer!

Danny
Senior Specialist in US
Nonprofit Organisation Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Task Management without filling your inbox.

5.0 last year

Comments: Integrify has helped us improve and standardize our processes. The process of implementing Integrify helped us hone in on our business rules, and due to the way if forces adherance to those rules, modifying our processes is much more thought out.

Pros:

I like how easy it is to configure forms, workflows and reports. We are able to design exactly what we want in very little time.

Cons:

There are so many features and options, I find better ways of doing what I have already developed. I find myself falling behind on going back and making improvements.

Integrify Response

last year

Danny, thank you for the kind words; we're glad you're getting so much value from Integrify!

Wayne
Manager, Software Development in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

My previous employer tried twice to use Integrify before folding up the projects and giving up.

3.0 7 years ago

Comments: We never successfully used the software, due to a combination of factors both relating to Integrify and our own situation.

Pros:

Options and willingness of Integrify staff to help. The Integrify personnel had ways to work around the idiosyncracies of the product.

Cons:

1) Lack of a publishing process for flows (i.e. dev => staging => production) 2) Impossible to print large flows to paper. The only available printing method was to capture a screen in a browser, and if this was used to print to large form paper then the text on the (large) diagrams was unreadable . This was also very awkward as most browsers have limited printing support. 3) Poor scalability. The more complex the process, the more flow specifications would need to be re-entered. For example, given the lack of a publishing process, copying a flow was the only way to simulate one. However, copying a flow lost some types of data which needed to be entered (repeatedly). While one member of our team took a "bleeding edge" approach that stressed the software, perhaps unreasonably, other team members were merely working on a "large-ish" flow, and Integrify was painful to use for such a large flow. I should note that factors within our company also contributed to the failure with Integrify.

Integrify Response

7 years ago

We're sorry that Integrify didn't work out for CityTwist. The single instance promotion feature along with versioning is meant to streamline testing and deployment but clearly the preference was for a more traditional Dev/Staging/Production environment, which we understand. Printing of flows has been an area for us to address and we have done so in our latest version. Thank you for the additional feedback. We have attempted to duplicate the process copy issues you experienced but have not been able to do so. We will continue looking into your comments. Lastly, we'd hoped that our offer of free implementation services could have helped you overcome some of the factors you cited within your company so the project could meet your expectations, but we respect your decision to decline them.

Dana
Systems Architect in US
Wireless, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Integrify workflow tool good but limited

4.0 5 years ago

Comments: Our first experience was great using a simple workflow/process but once we built our custom workflows specific to our company we soon outgrew the capabilities of the system. Our management elected to move on with other products so our full potential with Integrify was most likely not realized. Seeing that they are still providing a product makes me wonder if the shortcomings have been overcome. Support was great and that was one of the key items that kept us using it for the extended period that we did.

Pros:

The graphical interface was pretty good. There were some nice dashboards and being an online service running on our server eliminated having to have a client application.

Cons:

There were several gotcha's as we built more complicated workflows/processes. Some of the administrative interfaces were not intuitive and easily could overlook key settings while building a workflow.

Integrify Response

5 years ago

Dana, Thank you for the review! We have made many changes and improvements to our product since you were with us. Most of these changes were based on feedback from customers like you as well as the workflow market in general. We'd love a chance to show you what's new with Integrify. Please reach out if you'd like a personal demonstration. Mike

Ahmed
Business Process Manager in Egypt
, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Perfect Tool : Good Value for Money - Complicated a little - Need to be enhanced in Customer Expereince

4.0 6 years ago

Comments: I am waiting for the next release for upgrade -if possible -
You guys -Integrify- changed my life and saved my time in managing things and staff

Pros:

Very Nice Product , With a lot of features that are exceeding my requirements with good coloring and interface The most important point is to understand how to work on Integrify , That is the point

Cons:

Actually it took me weeks to understand how to work on Integrify .. That's why I am requesting some enhancements in customer experience to be simpler and to the point Even I have to say that they have a perfect Support Team who helped me to get it done