---
description: Learn more about Elementool Help Desk price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Elementool Help Desk Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Elementool Help Desk](/software/127380/elementool-help-desk)

# Elementool Help Desk

Canonical: https://www.capterra.ie/software/127380/elementool-help-desk

> A web-based, hosted solution that allows clients to track their emails online, provides customized reports on ticket resolution timing.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Elementool Help Desk?

Elementool Help Desk caters to project managers, software developers, IT professionals, and small businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Elementool

## Commercial Context

- **Starting Price**: US$89.99
- **Pricing Details**: $89.99 per month with unlimited number of users.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Escalation
- Macros/Templated Responses

## Integrations (1 total)

- Elementool Issue Tracking

## Category

- [Help Desk Software](https://www.capterra.ie/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.ie/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.ie/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Milvus](https://www.capterra.ie/software/202528/milvus) — 4.8/5 (298 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.ie/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Reviews

### "Elementool Ticketing System" — 4.0/5

> **Briana** | *24 November 2019* | Security & Investigations | Recommendation rating: 7.0/10
> 
> **Pros**: Elementool Help Desk/Ticketing system allowed us to convert customer reported issues from email to ticketing system. Elementool allowed us to track requests by type, such as bug, maintenance, enhancement, new job, etc. Elementool was very easy to use and easy to train others.
> 
> **Cons**: Elementool is a ticketing system. Unlike some other Helpdesk type systems it does not have project management or project planning functionality.
> 
> Our experience with Elementool Help Desk was positive overall. It is a good value for the money. It is a good ticketing system and allowed us to better track customer issues. It was also useful to be able to search and find historical information about individual clients or issues.

## Links

- [View on Capterra](https://www.capterra.ie/software/127380/elementool-help-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/127380/Elementool-Help-Desk/> |
| en-AE | <https://www.capterra.ae/software/127380/elementool-help-desk> |
| en-AU | <https://www.capterra.com.au/software/127380/elementool-help-desk> |
| en-CA | <https://www.capterra.ca/software/127380/elementool-help-desk> |
| en-GB | <https://www.capterra.co.uk/software/127380/elementool-help-desk> |
| en-IE | <https://www.capterra.ie/software/127380/elementool-help-desk> |
| en-IL | <https://www.capterra.co.il/software/127380/elementool-help-desk> |
| en-IN | <https://www.capterra.in/software/127380/elementool-help-desk> |
| en-NZ | <https://www.capterra.co.nz/software/127380/elementool-help-desk> |
| en-SG | <https://www.capterra.com.sg/software/127380/elementool-help-desk> |
| en-ZA | <https://www.capterra.co.za/software/127380/elementool-help-desk> |

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