17 years helping Irish businesses
choose better software

What Is Docebo?

The Docebo Learning Platform is designed to be intuitive for admins, engaging for learners, and transformative for businesses.

With Docebo, organizations can deliver personalized learning experiences to multuple audiences, including employees, customers, and partners. These experiences can be uniquely branded and centrally managed from a single platform.

AI capabilities help customers automate manual tasks like enrollments, translations, and content tagging. Generative AI can create new course materials and will ensure they're engaging and optimized for learning outcomes.

Docebo is built to be scalable, adapting to organizations as they expand into new learning audiences, georgraphies, and languages.

Finally, Docebo can deliver learning on the go with a mobile app and integrate with all major software, including Salesforce and Microsoft Teams. Data and analytics features allow customers to correlate learning metrics with other important business outcomes to prove the ROI of learnin

Who Uses Docebo?

Docebo serves organizations across every industry and use case and is an especially good fit for medium-to-large organizations looking to train multiple learning audiences from a single platform.

Docebo Software - Admin setup guide
Docebo Software - AI Control Panel
Docebo Software - Configure Branding, Look & Feel
Docebo Software - Course Management & Configuration
Docebo Software - Dashboards and Reporting

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Reviews of Docebo

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Dave
Dave
Director of Technical Learning in US
Verified LinkedIn User
Industrial Automation, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Customizable, professional, easy to use

4.0 9 months ago

Comments: Overall the product has helped us spend a lot less time with the logistics of learning, and lets learners work asynchronously in a lot of cases to get the information they need in a self-serve mode, making it much faster to onboard and educate employees and customers.

Pros:

I like how we are able to create a professional learning environment and brand it to match with our corporate look. We are able to manage a lot of content and categorize it so that each different type of learner can find what they need

Cons:

Some operations are repetitive and require a lot of clicks because certain areas of the site are aging compared to others and haven't been streamlined as much.

Joao
Global HR Specialist in Japan
Electrical/Electronic Manufacturing, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Global Learning Management Strategy: Scalable and Customizable through Docebo

5.0 5 months ago

Comments: Overall, from customer support to providing comprehensive customer education, Docebo has surpassed my expecation. In addition, their pipeline of new features and such is quite good. They keep a close ear to what the market needs.

Pros:

The system itself matches almost all of my company's various L&D requirements. Both internally and externally. To top things off, the support from the account manager and their customer education team is superb.

Cons:

Overall, the system is able to meet our requirements. That said, it would be nice if I can setup admin accounts that come with hands on support coming from the system. A full tutorial experience for other admins so that will handhold them while they're still new. This would lock or consistently/persistently produce pop ups while a main admin feels that the sub admin is still inexperienced. Docebo was comprehensive in training me, but it seems that too many people do not know how to search for documentation on their own. Forcing such individuals to experience a super spoon-fed experience may be what's needed for some individuals.

nicole
Advice behavior therapist in US
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use

5.0 4 weeks ago New

Comments: Being able to continuously get in and check progress of the lesson and also review it was very helpful.

Pros:

The ease and accessibility to use the program without having any problems.

Cons:

None that I can think of, and I have used it a lot

Kira
Admin in US
Nonprofit Organisation Management, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Docebo

3.0 last year

Pros:

I love the Community, Docebo University and our CSM.

Cons:

They are still growing and development is slow

Adam
Manager Learning and Development in Poland
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great platform with many features

5.0 3 months ago

Comments: Easy to work with, quick to learn. Thanks to Docebo's Community and Knowledge Base, I think anybody can make it work.

Pros:

There are many different features and even if something is not built-in, you can usually find a good workaround for it. In the last couple of years, Docebo is more focused on improving existing functionalities which is a fantastic step into the right direction.

Cons:

I do believe their customer support, although fast, is not of the best quality. I often found them not knowing enough about the platform.

Verified Reviewer
Verified LinkedIn User
Electrical/Electronic Manufacturing, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent scalable and customizable learning management system

5.0 6 months ago

Comments: I have the best sales and knowledge reps ever. They are always ready to answer my craziest questions and weirdest ideas that I have to use on the platform. The help desk is super quick and helpful assisting in issues that arise. The overall experience has been outstanding. Docebo offers a robust and user-friendly platform that streamlines the process of creating, managing, and delivering training content.

Pros:

Docebo has been very helpful in standardizing our training for both our employees and customers, and making it possible to conduct a lot of training asynchronously, drastically increasing our reach and reducing the amount of time and travel spent by instructors.

Cons:

Reporting, My Team features, gamification & eCommerce integrations

Felicia
Lead Instructional Designer in US
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

How Docebo Unified Our LMS Content

5.0 6 months ago

Comments: The establishment and migration process was a breeze compared to other migrations. Customer service and technical support is fantastic.

Pros:

Our company needed to combine both external and internal training content from several LMS and merge into one central LMS. The ability to set up branches has allowed us to do that while still allowing customization and controlling the type of access needed for each departmental usage.

Cons:

Reporting feature (as with all LMS I've come across) is still not robust enough in it's customization features. We still have to export raw data into another application to get the reports we need.

Bill
Sr Training and Development Specialist in US
Computer Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Single Systems for Customer, Partner and Internal

5.0 7 months ago

Comments: Excellent implementation experience and easy to use platform, both as a learner and as an administrator

Pros:

Outstanding support by implementation team, able to manage three distinct and separate training programs on one platform (Customer, Partner, Internal), Intuitive interface for Admins

Cons:

Versioning of training material from Central Repository, Exam score history, learning plan functionality

Devi
People Development and Engagement Manager in UK
Commercial Real Estate, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great LMS!

5.0 8 months ago

Comments: The team are helpful, buying and setting up was so simple. We have definitely taken advantage of the coach and share features within our business. Would definitely buy again.

Pros:

I love that people are able to share their own content, our most popular content comes from people within the business and this platform is ideal for capturing and encouraging internal knowledge sharing. It is also really easy to customise for different viewing audiences.

Cons:

I wish the formal (courses) and informal (user shared) learning content could interconnect more easily, it's not a deal breaker, but would mean I don't have to maintain two content libraries.

Kara
AVP Director of Education in US
Banking, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Docebo's Impact: Transformative Learning

5.0 8 months ago

Comments: Working with Docebo has been incredibly rewarding. My favorite part has been witnessing the success it brings to our learning initiatives. The platform's robust features have enabled us to achieve remarkable milestones in employee training and development. One memorable experience was collaborating with [sensitive content hidden], a key member of the Docebo team, whose expertise and guidance were instrumental in optimizing our learning strategies. Together, we implemented innovative solutions that significantly enhanced learner engagement and performance. With Docebo's support, we continue to achieve new levels of success in our training programs, driving positive outcomes for our organization..

Pros:

he overall experience with the Docebo Learning Management System (LMS) has been outstanding. Docebo offers a robust and user-friendly platform that streamlines the process of creating, managing, and delivering training content. One of the key strengths of Docebo is its intuitive interface, which makes it easy for administrators to upload course materials, track learner progress, and generate reports. The platform's customizable features allow for the creation of tailored learning paths and the incorporation of multimedia content, enhancing the overall learning experience. Docebo provides a seamless and engaging learning environment from a learner's perspective. The platform is accessible across various devices, ensuring flexibility and convenience for users. Its interactive features, such as quizzes, surveys, and discussion forums, foster collaboration and knowledge sharing among learners. Overall, Docebo stands out for its user-friendly interface, customization options, and interactive features, making it a valuable tool for organizations seeking to enhance their learning and development initiatives.

Cons:

1. pricing, 2.customization limitations and 3. complexity

Patrick
Director of Training and Development in US
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Director of Training

5.0 12 months ago

Comments: Over the years we have utilized several different LMS platforms. I can say that Docebo has offered a very stable lis with customizable features that have met all our needs.

Pros:

Ease of use and overall functionality of the platform. The reporting is customizable so that those that need the information can receive it automatically every day, week, month or yearly.

Cons:

Since we have over 2500 employees it did take some time to setup since we integrated this platform with our payroll system.

Ben
Group LandD Manager in UK
Industrial Automation, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Ben Dawson's Docebo review

4.0 last year

Comments: Overall, our experience as a business has been really positive. We have been able to transform the way in which we upskill our employees, and the deployment of the platform has helped us reach the goal of multiplication of effort.

Pros:

Gamification features, Learning plans, ease of use, Learning management, engagement, branding

Cons:

Certificate template is really poor, setting up power users could be easier

Michele
Michele
Training Manager in US
Verified LinkedIn User
Renewables & Environment, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Docebo is the way to go!

5.0 last year

Pros:

Overall based on many different previously used LMSs, it's like night and day. Docebo is so much easier to use than anything. Just hired two new team members and they both after 1 week in Docebo cant believe how much easier it is than any other system.

Cons:

Checklist feature needs to do much better with reporting and scheduling features.

Danielle
Corporate Trainer in US
Hospitality, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Docebo LMS: A Customized Learning Solution for Modern Training Needs

4.0 2 months ago

Comments: Our experience with Docebo has been positive. The platform’s intuitive navigation, customizable learning plans, and seamless integration with Microsoft Teams make managing training easy and efficient. Having all our learning materials centralized in one place has streamlined our processes, and Docebo’s responsive customer service ensures we’re always supported.

Pros:

We value Docebo’s user-friendly platform, which allows us to create tailored learning plans and centralize all our training materials in one convenient location.

Cons:

Our wish list includes enhanced options for editing and searching sent newsletters, along with improvements to the mobile experience.

Heather
Certification Manager in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Effective Platform for LMS!

4.0 10 months ago

Pros:

Overall love using Docebo! It is easily branded to your organization, has lots of availability with reporting, Docebo team members are extremely pleasant to work with, and the platform is generally pretty intuitive. We get lots of compliments on the look of the LMS. We appreciate the release item changes and the desire to remain competitive in the market with the features available.

Cons:

The capabilities within content creation in courses and notifications. The basic HTML page is very challenging to work with and you don't receive the same modern/ aesthetically pleasing viewing experience that you do when using other 3rd party tools. The notification experience is very basic and doesn't allow for much customization or the ability to preview and play around with the notifications.

Graeme
Instructional Designer in Germany
Semiconductors, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Docebo Learn. Customisable and constantly growing

4.0 last year

Comments: Overall I have been pleasantly surprised by how easy it is to use and manage the LMS while still having a lot of power and customisation available. The user interface is intuitive and easy to grasp.

Pros:

Docebo Learn is a intuitive LMS and easy to learn and manage while still being very customisable.There are plenty of plugins and additions to meet your organizational needs that complement the wide variety of options already included in the tool.The support structure is excellent with an easy to reach helpdesk and our direct customer contact is always easily available.

Cons:

Ideas or suggestions for enhancement take a long time, if ever, to be realised.The helpdesk is sometimes too rigid in the requirements to resolve a case

Scott
Associate learning media manager in US
Medical Devices, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Robust platform with room for improvements

4.0 7 months ago

Comments: Overall it's been a good experience. We have had to get creative here and there with a few things, but the Docebo Community has been a huge help in getting us where we need to be.

Pros:

Mostly easy to set up and maintain. Easy to get our program managers up and running with creating their courses, maintaining them, and attending to users.

Cons:

Inability to create course applications. More reporting options would be helpful.

Timo
Timo
marketing specialist in Finland
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Good platform for learning platform

4.0 11 months ago

Comments: My overall experience with Docebo has been positive. Despite the few challenges the benefits significantly outweigh the drawbacks. The platform has transformed how we approach learning and development, making it more dynamic and accessible. Its user-friendly nature and comprehensive learning tools have made it an invaluable asset to our training strategy. While there's room for improvement, particularly in support and integrations, I'd still recommend Docebo to anyone looking for a robust learning management system.

Pros:

Docebo shines with its wide array of learning tools and resources. The ability to customize learning paths for different users is a game-changer for me. It's streamlined the training process for my team, making it easier to track progress and engagement. The platform is user-friendly. I found navigating through courses, creating content, and monitoring learner progress straightforward from the get-go. This ease of use has significantly reduced the time I spend on administrative tasks.

Cons:

Integration Challenges: While Docebo offers integration capabilities, I've encountered some hurdles getting it to seamlessly connect with other tools we use. This has sometimes led to workflow inefficiencies and a need for workarounds.

Kevin
Learning and Development Admin in Greece
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great product

4.0 3 months ago

Pros:

Intuitive, customizable, great customer support. Offers many useful functionalities

Cons:

lacks some functionalities regarding doing things in batches

Becky
Marketing Lead US in US
Commercial Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Revolutionizing Learning with AI and Innovation

5.0 8 months ago

Comments: It is like having a super-smart learning buddy. It’s great for anyone who wants to learn stuff without the headache. Just tap in, learn, and shine!

Pros:

Whether you have a small team or a global workforce, Docebo scales effortlessly. Its cloud-based infrastructure ensures seamless access, even for remote learners.

Cons:

Docebo’s pricing can be like solving a tricky puzzle. You gotta know what you want to pick the right plan.

Wioleta
Curriculum Manager in US
Automotive, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Intuitive LMS

5.0 10 months ago

Pros:

The ease of use, along with all the functions available.

Cons:

IT help desk service could be faster when issues present themselves.

Ashley
Training Manager in US
Retail, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Docebo is the Best!

5.0 10 months ago

Pros:

Docebo is an LMS that is very advanced and extremely user-friendly.

Cons:

The reporting features have an opportunity, but a new one is coming in March for support.

Ellie
LMS and Content Specialist in US
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Docebo has it all!

4.0 6 months ago

Pros:

The ease of use, flexibility in delivery model of material, and the variety of products offered.

Cons:

Customer service model can be tricky to navigate at times. Chatting isn't always easy when trying to explain a problem.

Verified Reviewer
Verified LinkedIn User
Media Production, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

The most accessible LMS solution

5.0 last year

Comments: Overall, very good. Their support team have enabled us to work through some challenging integrations and add features to customise our users' learning experience, and are just very supportive when there is a problem.

Pros:

I really enjoy using Docebo as a platform as I can manage all my users' progress, manage courses with ease and update the content without having to remove and upload courses. I love that it is easy to access for other users, and that it handles technically challenging content well too.

Cons:

I struggle on occasion with the admin menus - there is a lot to sift through and it could do with being reorganised.

Steven
Team Member Development Manager in US
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Docebo - in the top 10 worldwide for a reason

5.0 last year

Comments: Fantastic team of people to work with, and they output regular updates that don't break the system each time they roll out. The code base seems very stable.

Pros:

I literally saved a part-time equivalent position when I switched LMSs to Docebo because the admin side is so easy to use. It has excellent APIs that are very capable of automation like user data feeds. The system is easy for first-time users to figure out and our admin team to set up and manage coursework.

Cons:

It does a terrible job of archiving old content.