15 years helping Irish businesses
choose better software

What Is Docebo?

Docebo’s LMS Suite is transforming the way enterprise and corporate customers increase speed to onboarding, development, enablement and customer education with ease and flexibility. Docebo’s learning solution is designed to meet the needs of all your internal and external training. Docebo scales from 500 learners to thousands without skipping a beat - from content creation, management, delivery, through to measuring the business impact of their programs.

Who Uses Docebo?

Docebo enables businesses to take advantage of a full suite of LMS tools. Docebo scales 500 learners to thousands - from content creation, management, delivery & analysis.

Docebo Software - 1
Docebo Software - 2
Docebo Software - Docebo Impact
Docebo Software - Docebo Shape
Docebo Software - Docebo Learning Analytics

Not sure about Docebo? Compare with a popular alternative

Docebo

Docebo

4.3 (184)
US$25,000.00
year
Free version
Free trial
83
43
4.2 (184)
4.1 (184)
4.1 (184)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$1.00
year
Free version
Free trial
81
11
3.9 (220)
4.0 (220)
4.0 (220)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Docebo

Cornerstone LMS
Top rated features
Compliance Tracking
Course Management
Course Tracking
LearnUpon
Top rated features
Course Management
Course Tracking
Learner Portal
Percipio
Top rated features
Activity Dashboard
Course Tracking
Learning Management
SumTotal Learn
Top rated features
Course Management
Learner Portal
Learning Paths/Tracks
Adobe Connect Learning
Top rated features
Course Tracking
Tests/Assessments
Virtual Classroom
Flockjay
Top rated features
No features have been rated by reviewers for this product.
Access LMS
Top rated features
Learning Management
Training Management
User Management
WordPress
Top rated features
Access Controls/Permissions
Real Time Editing
Website Management
Auzmor Learn
Top rated features
Built-in LMS
SCORM Compliance
Training Administration

Reviews of Docebo

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.1
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Joao
Joao
HR L&D Specialist in Japan
Verified LinkedIn User
Electrical/Electronic Manufacturing, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Learning Management System That Matches an Array of Business Cases

5.0 8 months ago

Comments: We are now able to launch training globally, while adjusting based on local needs. Additionally, we will be able to train external audiences soon!

Pros:

The product was relatively easy to launch and relatively straightforward. Creating and managing rulesets within the system is easy as well.

Cons:

Main parts Docebo could improve on would be mass course management and web conferencing integration. The system can do both, but for mass course management, as previously mentioned, it is a bit difficult to apply rules on scale.For web conferencing integration, the system should not need to have an integration per user. That, or Docebo can create its own internal web conferencing offering.

Steven
Steven
Operation Managers in US
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Growing and willing to engage with the customers

4.0 7 months ago

Comments: As a growing company in the Extended Enterprise market, they are willing to work closely with their customers to understand their use case and learn. This is big for us as we're willing to assist them and see them become a top tier vendor for EXE. They have allowed us to consolidate from 6 LMSs down to 1 which has lead to savings overall.

Pros:

Docebo is working to grow their platform, and is gathering feedback from their customers to make sure it's going to meet their needs. As an extended enterprise customer we have specific needs that many LMS vendors can't meet, but Docebo wants to expand their footprint in that market, so they are listening. They also have a growing community of users that engage with one another and want to see the system evolve.

Cons:

While they are working to create innovative and engaging functionality, sometimes they move too fast to get it out the door and it's not ready yet or move on from older functionality that still needs optimizations.

Chloe
Digital Learning Manager in UK
Legal Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A fantastic LMS you can customize to your needs

5.0 last month New

Comments: Excellent service, the team are great. Support is very reactive and they never keep us waiting too long

Pros:

Easy of use in setting it up, the service provided is exceptional, you can customize it to your organisation

Cons:

The time it takes for them to development new areas / add ins

Verified Reviewer
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Customer support is essentially non-existent below Enterprise level

2.0 5 years ago

Comments: Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user. At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a massive backlog of these tickets. It wasn't uncommon to wait two weeks for a response to a simple technical issue. What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures. Time and time we tried to work with them to find ways to stabilize our situation, and we were willing to pay more for additional services. Docebo would not even begin to negotiate with us. I personally felt they took zero accountability for our team's success with their platform, and as paying customer of any level, that is unacceptable and insulting. Unless you have a crack team of LMS admin experts and instructional designers who can pick up Docebo's slack, I recommend you stay far, far away from this company.

Pros:

Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point.

Cons:

Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use. Additionally, there are quite a few bugs in their user management and notification management admin features. Our staff spent a massive amount of time opening tech support tickets for these issues and trying to get them "elevated" in order that they may actually be addressed. While most issues were relatively small, added together they played a large role in killing our team's momentum. Finally, the general intuitiveness of the admin menu and setup is below par. Numerous important functions are buried in sub-menus or require strange, unexplained box-checking. It doesn't help that their Knowledge Base only provides superficial introductions to these processes.

Patrick
Director of Training and Development in US
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Director of Training

5.0 3 months ago

Comments: Over the years we have utilized several different LMS platforms. I can say that Docebo has offered a very stable lis with customizable features that have met all our needs.

Pros:

Ease of use and overall functionality of the platform. The reporting is customizable so that those that need the information can receive it automatically every day, week, month or yearly.

Cons:

Since we have over 2500 employees it did take some time to setup since we integrated this platform with our payroll system.