NCR Counterpoint

NCR Counterpoint

by NCR

Who Uses NCR Counterpoint?

A retail management system designed for the apparel, footwear, sporting goods, lawn and garden, and footwear industries.

What Is NCR Counterpoint?

NCR Counterpoint includes robust point-of-sale, inventory management software, built-in customer loyalty, automated purchasing, and configurable reporting capabilities. Extend your business through integrated email marketing, mobile POS, and eCommerce options to give your customers a seamless shopping experience. NCR Counterpoint is a scalable solution that could be adapted to different operation sizes, layouts and formats.

NCR Counterpoint Details

NCR

http://www.ncr.com

Founded 1884

NCR Counterpoint Pricing Overview

NCR Counterpoint does not have a free version and does not offer a free trial.

Pricing Details

Contact NCR for pricing details.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Installed - Windows

NCR Counterpoint Features

POS Systems
Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Vendor has not completed this information.

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

NCR Counterpoint Reviews

Showing 5 of 106 reviews

Overall
3.7/5
Ease of Use
3.7/5
Customer Service
3.6/5
Features
3.7/5
Value for Money
3.6/5
Tim S.
CEO & Owner
Computer Software, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 8/10/2018
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 8/10/2018
Lars C.
Corporate Salesperson
Retail, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    Unrated
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 21/4/2016

"A Review On NCR Counterpoint"

Comments: We have been using NCR Counterpoint at our computer retail store for years now, and despite some of the flaws, it has been an invaluable tool for our daily operations. It's not too complicated to learn how to use this, if you devote some time to learn the different features & procedures necessary for functionality. It is mostly reliable and stable, barring a few instances where it can seem unstable or glitchy. Didn't have a chance to use customer service, so I can't really comment on that. Our internal IT takes care of all the issues, and they seem to be able to be resolved fine, so I can only give 3 stars.

Pros: NCR Counterpoint is able to keep track of past retail sales tickets and invoices, as well as allowing to reprint past receipts/invoices through various search filters. NCR Counterpoint also allows us do a quick refund after return on the customer's same card swiped, as long as it is on the same day. NCR Counterpoint has a way to quickly view the available inventory stock for a particular item across all of our registered store locations.

Cons: Sometimes NCR Counterpoint will crash when minimized or hidden, and you would immediately lose the ticket that you are working on, making it unable to be recovered at all. NCR Counterpoint also closes the Ticket Query/Entry window automatically after making and order or quote, it would be better if it stayed open so you can quickly jump to the next ticket without having to retype your password all the time.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 21/4/2016
Jaime S.
Accounting Assistant
Health, Wellness & Fitness, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 13/6/2020

"Counterpoint Review"

Comments: I enjoy using counterpoint. It makes it very easy for me to post sales, run reporting, and keep track of our daily sales.

Pros: The feature I like most about this software is that I can favorite reports and functions to my home page for easy navigation every day. I also like that I can customize my reporting.

Cons: If I want to save a report to my drive, there are a lot of steps in order to do on certain reporting. It runs very slow when saving them as a PDF.

  • Reviewer Source 
  • Reviewed on 13/6/2020
Gerald A.
Company Owner
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 13/11/2018

"Strong on retail weak on purchasing and other areas. "

Comments: As a software they have some work to do.

Pros: I have been using CP for years now. Not a bad software but NCR will not address the issue in purchasing for restocking a non selling location such as a warehouse, you will have to do that manually, very poor. It is also weak on automation and managing bins on locations. To develop these area you will have to pay to customize an already expensive software. Reporting is also not the best since this software is quite old now and it seems that NCR has stopped doing much developments.

Cons: Purchasing for non selling locations and bin location management. Also reporting.

  • Reviewer Source 
  • Reviewed on 13/11/2018
Daniel C.
Owner
Restaurants, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/3/2020

"My main Point of Sale system. "

Comments: It has really helped to be able to keep track of previous customers and what they have purchased. It helps me auto fill orders or if I am not dealing with my usual contacts I can pull up their account to decrease confusion.

Pros: I use this product daily for my Point of Sale system. It allows me to keep track of customer purchases as well as inputting invoices for billables. I enjoy how easy it to pick up and learn and it is very customizable.

Cons: As far a basic uses it is very easy but getting into more complicated reports can be a task. They do provide support in the form of manuals and customer support but I would prefer maybe an in house tutorial to help you understand the more complicated tasks.

  • Reviewer Source 
  • Reviewed on 25/3/2020