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choose better software

What Is ModMed?

Cloud-based, specialty-specific EMA® and gGastro® EHR systems, accessed via tablet, browser or smartphone, are developed by physicians to help speed documentation, increase efficiency and keep the focus on patients. EMA features adaptive learning for 10 specialties — allergy, dermatology, ENT, OBGYN, ophthalmology, orthopedics, pain management, plastic surgery, podiatry and urology. gGastro serves gastroenterology. They integrate with ModMed® practice management systems and billing services.

Who Uses ModMed?

EMA® EHR features adaptive learning in 10 specialties. gGastro® EHR serves gastroenterology. They integrate with our Practice Management and gPM™ systems, all accessed via tablet, browser or mobile.

ModMed Software - MIPS Dashboard in EHR
ModMed Software - Integrated PM System
ModMed Software - Integrated Analytics
ModMed Software - 4
ModMed Software - Plastic Surgery Suite

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Reviews of ModMed

Average score

Overall
4.2
Ease of Use
4.2
Customer Service
4.0
Features
4.1
Value for Money
3.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Tom
Tom
CEO in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

An EMR that puts the physician and patient first

5.0 6 years ago

Pros:

Specialty-specific EMR built that is easy to use and intuitive. Assists with proper ICD-10 coding and use of modifiers. Additional modules for Pathology, Practice Management/Billing, Telemedicine, and MIPS reporting are available as integrated features. A proactive and responsive company that takes provider issues and input seriously.

Cons:

The system is designed around an optimal workflow. As with any EMR, office workflows will need to be updated in order to align with the system's capabilities.

Modernizing Medicine Response

6 years ago

Tom, thank you for taking the time to share your review and for your continued support! -Alex B., Marketing

Wesley
President and Medical Director in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Mod Med for small office

4.0 2 months ago New

Pros:

5 years ago, the ipad based methods of creating documentation were cutting edge. Little advancement since. Integration with other software programs. responsiveness to suggestions to change software.

Cons:

Practice management module never worked well for financial integration. Increasingly cumbersome with some errors in coding notes and services. Not very customizable.

Modernizing Medicine Response

2 months ago

We value your feedback, Wesley! Thank you for taking the time to leave us a review.

Derek
Ophthalmologist in US
Medical Practice, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Worst EMR I have ever used

1.0 3 weeks ago New

Comments: Horrible. If I go to a practice and this is their EMR I am quitting.

Pros:

When the system works it is very intuitive and can make charting easy. HOWEVER, it crashes at least once per week and leaves our practice crippled as we lose all the patient's information and reasons for the visit.

Cons:

Customer service is non-existent. As I mentioned above the software crashes multiple times per month and you are unable to see anything about the patient (last exam, reason for visit, previous appointments, diagnostic imaging). If you try and call or email you get directed to either an answering service that does not return calls or an email chain that says someone will be in contact soon. This is by far the worst EMR I have ever used.

Modernizing Medicine Response

3 weeks ago

Thank you for bringing this to our attention. We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful.

Hai-En
Podiatrist in US
Medical Practice, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Expensive but worth it

5.0 3 months ago

Comments: So far so good and our staff has gotten to its functionality.

Pros:

The functionality of the system is way better than our older system and is made specifically for my speciality.

Cons:

The hard part is all the training and the time to do it all which takes away from patient care. It's not the most economical system in terms of pricing.

Modernizing Medicine Response

3 months ago

We value your feedback, Hai-En! Thank you for taking the time to leave us a review.

Trent
Practice Administrator in US
Medical Practice, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

EMA saves time and makes money

5.0 9 months ago

Pros:

The intuitiveness of documentation for providers allows them to not spend as much time on the burdensome of documentation. This allows providers to focus on patient-care instead of administrative work.

Cons:

Sometimes, the rigidness of ModMed requires us to change our workflows instead of changing ModMed to integrate into our workflows.

Modernizing Medicine Response

9 months ago

We value your feedback, Trent! Thank you for taking the time to leave us a review.