Cezanne HR

An All Round Helping Hand - Excellent HR Software Solution

Comments: Our HR department was a very paper heavy function and we needed something to bring us up to date as quickly, easily and cheaply as possible. We tested a number of options and many of them seemed to have close to everything we needed but when it came to costs, we were always faced with a 'but'. A 'You can have this, but if you want that, it will cost you extra' scenario. The version the sales person had demonstrated to us was always the most expensive option and would cost a great deal more than we have been lead to initially believe. We felt many of the sales people we met with from those companies, had a habit of talking 'at' us. An approach which did not sit well. By chance, we stumbled upon Cezanne at a HR exhibition. The representatives on the day were incredibly friendly, helpful, approachable and the information they provided was very clear and we left them having arranged for a demo of their product. We were impressed with how they 'conversed' about their product and did try the hard sell. We were impressed with the ease of navigation, the fact it was cloud based and therefore always accessible. Things looked even more promising when the figures came back in terms of the cost - the same as had been explained to us when we had spoken to them at the exhibition. No hidden extras! From the very first contact with Cezanne, they were always there to help and always went the extra mile. They uploaded our core data, and after a very worthwhile day of training at their head office in London, we were good to go. We started with around 120 employees when we first integrated Cezanne, and that number has now more than doubled. The performance of Cezanne has remained effective and efficient with no visible signs of slowing down in performance. We have also uploaded the hard copy contents of over half our employee files and still, there has been no drop in performance. We do not operate within just the UK, but rather several offices throughout Europe and Asia, and Cezanne has been able to adapt to the different legalities of each country. Since bringing Cezanne on-board, we have been able to hand over much of the employee administration, to the employees themselves - change of addresses, contact numbers, absence management. We've also streamlined our performance management function to a completely paperless process. It has allowed us to hand over much of the day to day running of employee matters, to the Line Managers. It has negated the need populate multiple reports each month for our directors and senior management, as the data is available to them at the push of a button. We were able to tailor reports to individual managers and assign it to them personally. A very big help in itself as it has freed up a great deal of time for the HR department, allowing us to concentrate on other projects that there simply wasn't time to address before. Cezanne is very much a company that encourages customer feedback. They are keenly interested in ideas and suggestions and actively do what they can to meet the requests and suggestions wherever possible. The customer service and support is absolutely first-class. Issues (and user errors as is often my case) are addressed and resolved extremely promptly. Cezanne HR is definitely a software and a company that I would recommend.

Pros:

Software is very straightforward to use with a great user friendly interface. Encourages a greater involvement on the part of the employee and the manager Some of the best customer service I have experienced. The team at Cezanne work with their customers to continually develop and improve the software. They really do listen to the voice of the customer. Has the ability to streamline many HR functions. Has everything - is an all-in-one solution

Cons:

Were I to recommend one area of improvement, it would be the interactions available with some of the data on screen. For example, the ability to filter information on screen so that I can control the order in which I'm viewing it, rather than exporting it to an Excel spreadsheet. However, is is a very minor cosmetic point and as a whole I think the product offers huge benefits.

Opinion on Cezanne HR

Comments: Over all excellent

Pros:

Vibrant and inviting and some parts are easy to use

Cons:

Some functions are complicated to set up and when you don't use those functions every day its hard to remember as its complicated

Alternatives Considered: Bob and BambooHR

Reasons for Choosing Cezanne HR: Citation wasn't a great information system and wasn't fit for purpose anymore

Switched From: Citation Manage

Reasons for Switching to Cezanne HR: Value for money

Solid HR database

Comments: Average so far

Pros:

Its a good database of employee information

Cons:

Not as intuitive or as simple as it looks. Trainers make it look easy but is complicated to get the most out of some of the functionality. E docs only works for people who are users and it is not possible to issue offer letters from the onboarding module. Reporting is not straightforward either.

Excellent Intuitive System

Comments: Absolutely excellent experience. We did not have a previous HR system only a bolt-on module, so we didn't know what we needed necessarily. Cezanne guided us through from the first day and still provides regular support nearly two years on in terms of how to best utilise the functionality. They've just launched 'tasty bites' which are 'bite-sized' trainings on specific functions in the system that they are running regularly.

Pros:

Cezanne is incredibly easy to use, and very intuitive in terms of where to find things. Some of the process flows take a bit of understanding but once one is understood the rest are easy to set up. The gradual role out with additional modules makes it a very easy transition to using Cezanne, and the staff from implementation to ongoing support have been nothing but helpful.

Cons:

Some of the administrator aspects could be more user friendly, but once understood they are fine. There are a couple of bits (like downloading forms built in the system) that would be great but these have been raised on the ideas forum and the dev team are reviewing.

Alternatives Considered: BambooHR, Sage HR and Breathe

Reasons for Switching to Cezanne HR: Far cheaper with a more user-friendly pricing structure and gradual rollout of modules than the others. Ease of use was greater with Cezanne also.

Cezanne - Good HR software

Comments: It is a good tool, there is still room for improvement: e.g forms - signing, could be more intuitive. Some reports could be easier to navigate, also sometimes you can not have all the information on one report. When there is an employee that works part-time with specific hours - the process to add working time pattern is very manual and the holiday calculation.

Pros:

Cezanne is relatively easy to use. I like that we are always informed about the updates and receive notifications. In addition, the support staff is very responsive.

Cons:

Sometimes you need to think like Cezanne - when it comes to process, it could be more intuitive. Also, you can not just upload a form and ask employee to sign - I had to use a form builder.