What Is Streak?

Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other Google Workspace applications. It can be used to track any business processes including sales, partnerships, support, hiring, deal flow, and much more. Streak also includes a powerful set of email tools such email tracking and mail merge (with automated follow-ups).

Who Uses Streak?

Streak is ideal for start-ups, small/medium businesses, and smaller teams within commercial/enterprise companies looking for a lightweight CRM.

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Reviews of Streak

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.3
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
PAUL
PAUL
Technical Director in South Africa
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

All CRM Systems should be this powerful and easy!

5.0 2 years ago

Comments: I will never use any other CRM system again. I have used possibly 7 or 8 in the past and Streak CRM is the best of all of them.

Pros:

I love that Streak is part of my emails. You don't have to go to a seperate website and login and copy and paste things between the 2 systems. Everything is there in the same window as your Google Workspace emails.

Cons:

It takes a little time to get to know the system and see how it will work for you. I see now that they more video tutorials and that has helped tremendously.

CANDICE
Accountant, CEO in US
Accounting, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Excellent CRM for Gmail

5.0 2 years ago

Comments: Overall, I love it - I am able to organize workflow & client communications in one place and that is terrific.

Pros:

I love that Streak allows me to manage directly from my Gmail inbox - I don't have to juggle multiple platforms to acheive what I need to do.

Cons:

The task management does not allow for recurring tasks and it while it does a great job of keeping all communications with a client in one place, it can stil be difficult to find something specific - I wish you could search within a box that would be really helpful!

Noli
Email Marketing Specialist in Philippines
Marketing & Advertising, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

My personal view Streak.

5.0 3 weeks ago New

Pros:

Streak is an excellent tool for task management and organization. It is simple to stay on top of important tasks and be productive.

Cons:

I found the user interface to be confusing and unintuitive at times. It took some time to discover the function I need. Moreover, email alerts were not always reliable and arrived late.

Ben
COO in Australia
Online Media, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Complete disrespect for loyal users (disgusting price increase/cash grab)

2.0 3 weeks ago New

Comments: It's been fine. The tool works, support is sluggish and sometimes completely unresponsive, requiring follow-ups to get things actioned. Would not trust them.

Pros:

It was a great lightweight tool for the beginning of our start-up, and managed to grow a little with our team. Works really well with Gmail.

Cons:

Streak charges as though it's a fully-fledged CRM, but it is JUST a Gmail plugin; with huge platform risk should Google decide to stop supporting it. On top of this, they jacked up their pricing – not just for new seats, which would be fair – but for existing seats for very loyal customers; a cynical cash grab. We're talking a 34% increase. Just disgusting. Going back and forth with the FOUNDER, he still couldn't understand our point of view. We have now reduced our spend as much as possible ahead of moving away from them to an alternative platform without the Gmail plugin risks. If I were Streak, I'd be selling ASAP before the whole company tanks. Please think about the above before going with Streak, they have no loyalty, nor should their customers.

Luisa
Owner in Spain
Professional Training & Coaching, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect startpoint CRM for Gmail

5.0 3 months ago

Comments: I am very happy. I use it every day, I have several Pipelines that help me see where each client is, or if I need to follow up to try to push the sale.

Pros:

It is relatively easy to use and very practical. Before going to a more complex CRM I recommend using Streak. You can create different Pipelines, customize them with different colors and edit by modifying texts, etc. I also find email tracking and the option to send later very practical.

Cons:

Although it is very intuitive, it requires learning time to be able to make the most of it. The free option allows very few contacts (500), while the next option (ONLY) is 5000. It's a lot of difference. Maybe it could be the free version up to 1000 so there isn't such a big gap.