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What Is Agorapulse?

Agorapulse is a social media management tool that manages social media messages, schedules and publishes content across channels, monitors, and gets stunning reports all in one easy-to-use dashboard.

The Social Media ROI feature by Agorapulse empowers marketers to make data-driven decisions, optimize their strategy, and maximize ROI. This dashboard integrates GA4 allowing users to track customer engagement across multiple devices with minimal setup.

Who Uses Agorapulse?

Large and mid-sized agencies, mid-sized businesses and ecommerce brands and, some enterprise brands.

Agorapulse Software - Inbox Screen
Agorapulse Software - Publishing screen
Agorapulse Software - Listening Screen
Agorapulse Software - ROI Screen
Agorapulse Software - Reporting Screen

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Reviews of Agorapulse

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.7
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Dustin W.
Dustin W.
Founder in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best in class by far

5.0 3 years ago

Comments: I've tried dozens of other social media apps and tools. None of them come close to the combination of features and support. Agorapulse is, without question, the best in class social media marketing software.

Pros:

The unified product features are a life-saver for my team and I. Being able to plan/schedule content, monitor/respond to mentions, and gain valuable insights from analytics all in one place makes our jobs so much easier. The UI is great to look at and intuitive, and the team behind it is responsive and extremely caring about their customers.

Cons:

There are a few areas in which I think the content scheduling workflow could be faster or more efficient.

Agorapulse Response

3 years ago

Hi Dustin, Thank you for leaving such an awesome review about Agorapulse. We strive to make your team's lives easier, and it sounds like we've been achieving that! We would love to hear your thoughts on how the content scheduling workflow could be faster and more efficient. Can you reach out directly to us to elaborate? Thanks! Candace Agorapulse

Terry
Terry
Digital Strategy Marketing Manager in US
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Good program for the management of social networks, highly recommended.

5.0 11 months ago

Comments: The process of programming using Agorapulse is quite streamlined. In particular, I adore the calendar view since it gives me the ability to envision my content strategy for the upcoming month. Even during peak hours, our material is reliably delivered to our audience thanks to the sophisticated queuing system we have in place.The platform provides in-depth analysis that is more than just a simple presentation of the numbers. My ability to optimize my strategy, better understand the behavior of audiences, and most crucially, demonstrate ROI to stakeholders has been facilitated by information that is both detailed and straightforward.

Pros:

I've used a number of different social media management software, and Agorapulse is far and away the best of the bunch. Even if you have no prior experience with social media marketing, you'll quickly feel at home with the platform because to its user-friendly layout.The digital landscape is constantly shifting, so businesses need tools that can stay up and give them a leg up. That's exactly what Agorapulse does. This is a must-have for companies of any size!Finally, I want to give respect to the Agorapulse help desk staff. They are swift, thorough, and helpful, and they always find a solution to fix the rare problems that arise.

Cons:

When I last used the service, not all social media were supported. This could be a problem for brands that use complicated or specialized distribution channels.Their web platform is reliable, but I've found their mobile app to be buggy and less user-friendly than I'd like.

Amy
Digital Marketing Manager in US
Real Estate, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Inexpensive Option That Provides Some Benefit

3.0 2 years ago

Comments: It provides our company some benefits but it is not the robust social media management platform we hoped it would be. However, it is much less expensive than the robust solutions so I suppose it is to be expected.

Pros:

Makes managing our social media easier in that it is much easier to reply to comments/ messages using Agora Pulse. We also are able to track brand mentions much easier than from within the social media platforms.

Cons:

This is not a robust solution. You can't really do much with Instagram stories, it is very difficult to clear out messages and comments, posting from within the platform is more difficult than doing it from within the social media platforms themselves. The analytics is lacking and it is much more difficult to collaborate than we hoped it would be when we started using this solution.

Agorapulse Response

2 years ago

Hey Amy, Thanks for reaching out to us! I am sorry to hear that you haven't found what you were expecting in our tool. We have implemented new Instagram features since Instagram lifted some of its API limitations. We hope that you've enjoyed working with these new features. Regarding reports, we're continuously working to improve them. If you have any specific suggestions, feel free to reach out at [email protected]. We'd love to hear from you! Thanks, Samia

Emily
Emily
Digital Marketing Specialist in US
Verified LinkedIn User
Airlines/Aviation, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

AgoraPulse is indispensable if you are managing multiple accounts.

5.0 3 years ago

Comments: AgoraPulse really has been integral to my day to day workflow. While I have minor complaints, I'd recommend this tool to anyone needing to manage and schedule social media.

Pros:

I like that this product gives me the number of social profiles I need (35) without having to piece together multiple accounts with a product. It lets me have one dashboard to manage everything that is going on with our social accounts as well as who is mentioning us on their own accounts.

Cons:

I don't have a lot to complain about with AgoraPulse. I really have two main complaints. 1. They develop tools that I don't feel are helpful at an enterprise level-such as their integration with Canva. I'm sure Canva is great for a lot of people, but at the agency level, invest in a designer or the correct software to follow your brand guidelines. 2. They have introduced some new features recently that require you to upgrade your account. I feel like I am already paying at the higher end of their offerings and these teasers are just that if I can't access the new functionality.

Agorapulse Response

3 years ago

Hi Emily, Herre's Samia from the Product Team. I'd like to thank you for sharing this review with our team! I am unable to see your email listed here but I would love to have to the opportunity to chat with you to better understand your suggestions. Feel free to reach out to me at [email protected] Best, Samia

Cynthia
Cynthia
CFO in US
Verified LinkedIn User
Alternative Medicine, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

The most amazing social media software investment you can make!

5.0 3 years ago

Comments: The customer service is out of the world and remarkable. It is very stressful running a business in general, however, if you lack social currency, you lack any growth potential, so start and up your game today! We love you Agorapulse, thank you for taking our team of students under your angel wings!

Pros:

Agorapulse is absolutely amazing. We have been using them for several months for numerous social channels and groups that we have scaled from ZERO to HERO. If you get the premium version of Agorapulse they open up access to an educational academy that is valued at $1K. This has saved us money and time. Many of our students at Assuaged.com have been able to find and secure jobs because of this advanced social media training. It takes time, trial, and error to figure out what works, and what does not work. Agorapulse is truly the answer to all of your social media needs, especially the advanced reporting and ability to post in GROUPS, not many social media platforms support the type of features that Agorapulse has. If we didn’t have this software, I have no clue where we would be, it is simply a life-saver and true golden investment that you won’t regret.

Cons:

We LOVE everything about Agorapulse, it is A LOT to learn, but with time and patience it works out!

Agorapulse Response

3 years ago

Hey Cynthia, My name is Samia and I'd like to thank you for sharing such an extraordinary review with the community! If you have any suggestions on how we could improve your experience even more, just let us know! Best, Samia