---
description: Learn more about Formala price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Formala Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/30666/360-degree-feedback/software) > [Formala](/software/1237707/Formala)

# Formala

Canonical: https://www.capterra.ie/software/1237707/Formala

> Formala is AI receptionist software that automates inquiries, schedules appointments, and sends qualified leads to business owners.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Formala?

Small business owners, solopreneurs and SaaS websites.

## About the vendor

- **Company**: Formala

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Dashboard
- Question Library
- Reporting/Analytics
- Surveys & Feedback

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [360 Degree Feedback Software](https://www.capterra.ie/directory/30666/360-degree-feedback/software)

## Related Categories

- [360 Degree Feedback Software](https://www.capterra.ie/directory/30666/360-degree-feedback/software)
- [AI Agents for Customer Support](https://www.capterra.ie/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [HiBob](https://www.capterra.ie/software/156106/hibob) — 4.6/5 (179 reviews)
2. [PerformYard](https://www.capterra.ie/software/155747/performyard-talent) — 4.7/5 (187 reviews)
3. [Asana](https://www.capterra.ie/software/120550/asana-pm) — 4.5/5 (13703 reviews)
4. [SurveyMonkey](https://www.capterra.ie/software/32728/surveymonkey) — 4.6/5 (10512 reviews)
5. [Vantage Circle](https://www.capterra.ie/software/167264/vantage-circle) — 4.7/5 (5123 reviews)

## Links

- [View on Capterra](https://www.capterra.ie/software/1237707/Formala)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10182289/Formala/> |
| en-AE | <https://www.capterra.ae/software/1237707/Formala> |
| en-AU | <https://www.capterra.com.au/software/1237707/Formala> |
| en-CA | <https://www.capterra.ca/software/1237707/Formala> |
| en-GB | <https://www.capterra.co.uk/software/1237707/Formala> |
| en-IE | <https://www.capterra.ie/software/1237707/Formala> |
| en-IL | <https://www.capterra.co.il/software/1237707/Formala> |
| en-IN | <https://www.capterra.in/software/1237707/Formala> |
| en-NZ | <https://www.capterra.co.nz/software/1237707/Formala> |
| en-SG | <https://www.capterra.com.sg/software/1237707/Formala> |
| en-ZA | <https://www.capterra.co.za/software/1237707/Formala> |

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