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What Is YouTrack?

Developed by JetBrains. YouTrack is a tool to manage your projects, configure agile boards, use reports and Gantt charts, dashboards and time tracking. Track tasks and issues, support customers' requests, plan sprints and releases, create workflows, and never force your process to fit the limits of a tool again! YouTrack speaks your language, supports markdown and emoji-reactions. YouTrack is flexible enough to follow your exact process.

Who Uses YouTrack?

Software development, DevOps, HR, marketing, support, product management, design, QA, operations, and legal.

YouTrack Software - YouTrack agile board
YouTrack Software - YouTrack reactions
YouTrack Software - YouTrack issues
YouTrack Software - YouTrack dashboard
YouTrack Software - YouTrack Gantt chart

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Reviews of YouTrack

Average score

Overall
4.5
Ease of Use
4.1
Customer Service
4.4
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
55%
4
36%
3
9%
Maicol
Maicol
Developer in Italy
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

A great bug tracker

4.0 4 years ago

Pros:

Can be integrated with VCS repos (such as Github or Gitlab) A lot of custom fields and options to customize issue tracking experience Great customer support from Jetbrains

Cons:

UI a bit minimalistic (it can be a pro for users who like a minimalistic look, but personally I don't like minimal UIs. I prefer more detailed ones)

Sachin
web developer in India
Information Technology & Services, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Powerful and Flexible: YouTrack is good for Team Management

4.0 3 months ago

Comments: youtrack is good for managing sprints and backlogs, and it integrates with other popular tools. However, it may take some time to learn, and it has fewer integrations compared to other tools.

Pros:

Creating and managing issues is simple. You can add details, attach files, and categorize tasks with tags. It’s easy to track what’s being worked on, who is working on it, and the task's status

Cons:

While Youtrack works well with some popular tools, it doesn't have as many integrations as other tools like Jira. This can be a problem for teams using less common tools

Verified Reviewer
Verified LinkedIn User
Civic & Social Organization, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Holds great promise , allows you to stay on top of things, but leaves a few things wanting

3.0 7 years ago

Comments: Perfect for small teams to be used primarily for bug tracking, and sprint planning. Easy to setup and use without having to jump through any hoops.
The interface and the whole system is rather intuitive which comes in handy especially for companies where teams work on multiple projects at the same time and more often than not each is tied with another project in one way or another. Comes with plenty of integrations so one can customize as needed.
Everybody at our company loves this product.

Pros:

compared to the various bug tracking softwares, this one is super simple, and easy to set up and get going. The interface is intuitive and helps keep sprints clean and organized. Performance is good as long as the setup has been done properly, else you will experience lags. Best for small teams which don't want to deal with the complexities of using JIRA. Pricing is based on storage so that is really very helpful. you can do custom queries to search for bugs, and my team uses it every day during the agile meetings. It comes in really handy.

Cons:

Not cons per say but 1. Features keep changing under your legs. For example, the option to search by `Assigned to me` has altogether disappeared from the main menu. Now you have to specially navigate to find that tag. 2. The url is rather long: mycompanyname.myjetbrains.youtrack.com 3. Comment boxes under tickets look rather medieval.

Laura
Softwaredeveloper in Germany
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Lightweight and fast without boundaries

4.0 2 years ago

Pros:

It's very easy to use and getting startet. Also it's very flexible, it can fit in so many workflow styles.Also the software itself is pretty lightweight and fast (much better than a certain Australian competitor)

Cons:

When trying to implement SCRUM, we found it difficult to fit YouTrack into this workflow as it had no "borders" for working with sprints and backlogs etc.

Bramwel
Food and beverage attendant in US
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

THE BEST OF ALL TIMES TOOL FOR KEEPING TRACK OF ALL ACTIVITIES

5.0 3 months ago

Comments: Generally.. the platform is reliable and it is very adaptable

Pros:

The platform is very easy to use It is picket friendly Its ability to freely adapt the layout f the agile boards It is highly customizable It helps us track our clients work It is very straightforward

Cons:

Theres nothing wrong really with Youtrack it is genuinely the best