7shifts
What Is 7shifts?
A powerful platform that gives you the ability to focus on your customers by freeing up manager’s precious time. Easy, customizable restaurant scheduling software empowers restaurants of all sizes to simplify their team management.
Save 5 hours/week on scheduling, minimize call & text chaos by 70%, manage staff on the go with free mobile apps, and integrate everything into your existing POS and Payroll systems.
Join over 1,000,000 restaurant pros who are using 7shifts to simplify their life.
Who Uses 7shifts?
7shifts is designed specifically for restaurants. With easy-to-use, customizable, and data-driven insights you can optimize your schedules and streamline communication to increase profits.
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Reviews of 7shifts
Leandro
7 Shifts for restaurant schedule Management
Comments: My managers and employees love it.
Pros:
It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.
Cons:
To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.
7shifts Response
2 years ago
Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!
Tünde
Amazing Scheduling Tool - 7shifts
Comments: Overall, I have had a great experience with 7shifts. It has made managing our team's schedule much easier and has helped me stay organized.
Pros:
7shifts is an amazing tool for scheduling shifts. It is easy to use, intuitive and very efficient. I especially appreciate how I can quickly view all of my team's shifts in one place. The notifications are a great help in managing the schedule and making sure everyone knows when they are supposed to be working.
Cons:
While 7shifts is great for scheduling, it does have a few downsides. It can be a bit confusing to navigate at times and I have run into a few glitches. Also, the reporting feature could be improved as it is not always clear what the numbers mean.
Susie
It’s Okay
Pros:
When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app
Cons:
Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so. They make their customers pay for basic functions through the most costly package I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on I hung up on him at that point of the conversation I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers
7shifts Response
3 years ago
Hi Susie, Thanks so much for your comment. We really appreciate your candid feedback so we can make the 7shifts experience better for all users, and we're sorry to hear your experience was less than ideal. As a product that is growing and evolving every day, our pricing has changed a lot since you would have first started using 7shifts 4 years ago, but we would like to see what we can do to make 7shifts work for the restaurant you are currently working in. Please drop us a line at [email protected] and we will see what we can do to offer a solution the meets the needs of your business. In regards to your interactions with a member of our team, I have flagged this to our management team to ensure that we provide everyone the same high level of service that we ourselves would expect. We apologize if your experience was less than ideal and really take that to heart. We hope that in the future we can earn back the trust you have placed in our business.
Andrea
Alternatives Considered:
My excellent experience with sevenshifts as a café owner
Comments: Overall, completely satisfied like I said, their technology is very easy to use mobile friendly they have every feature you could need small business to big business. I’m sure across industries, especially in the food and beverage business rates. Perfect so having a company like this is great. It’s also apparent by their new features that they’re adding that they’re continuing to innovate investing and grow and they’re going to be around so that’s important.
Pros:
What I like most about this software is that it was super easy to use for me and my staff it’s just very easy and it starts off. You can just do the basics and I am as a new business owner. I was just you know priorities come up, so scheduling was just first and foremost, but it has so many features that you can add on them at any time which is great they have help then it’s a wonderful automated system and they’ve just added a ton of new great features. I am excited to use.
Cons:
Honestly, I can’t say I didn’t like anything in particular or what I least liked I think with maybe what I least used was something where we would be things that bigger organizations might need to use that or not important or not necessary for my particular business, but there is nothing that was the least liked
Shannon
Alternatives Considered:
Great product, and the price is so affordable
Comments: The best piece to me was taking scheduling, time off requests, availability, and budgeting and putting them into a single piece of software.
Pros:
I loved getting to a digital schedule that I could easily push notifcations to my employees. It really streamlined the schedule process for my business and allowed me to simplify several processes into one.
Cons:
I was very happy with the software, however the only thing that made me switch was to get as many things under a single software suite as possible. We now use square for POS, scheduling, time tracking, payroll management, etc.
