15 years helping Irish businesses
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What Is Nimble?

Nimble is the simple, smart CRM for Office 365 & G Suite that works for you by automatically combining your contacts, communication histories, email inboxes, and calendar appointments with over 250+ SaaS business app contacts and social media connections (including Linkedin, Twitter, Facebook) into one unified team relationship manager.

Who Uses Nimble?

Business Services Media & Internet Software Manufacturing Finance

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Reviews of Nimble

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.3
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Anthony
Anthony
finance and international business in US
Verified LinkedIn User
Food & Beverages, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

It's great to have Nimble as an ally

5.0 2 months ago New

Comments: Everything has been perfect, my experience has been one of good performance, improvement of my work and better ideas of capturing new clients.

Pros:

What Nimble helps me most in my work is being able to capture potential clients more easily with new and professional methodologies, then I use it to have a better detailed sales tracking with each report generated by Nimble and apart from all this I use it to distribute tasks between my work team to have a much more efficient performance and it has been quite good to use all their tools

Cons:

There is nothing to say that I dislike, I feel that it is a very complete platform where each tool has been very useful for each of my work tasks

David
David
Sales Director / Logistics Coordinator in Canada
Verified LinkedIn User
Farming, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Simple & Effecient

5.0 4 years ago

Comments: Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!

Pros:

Easy to assign tags and group the ones you want to use to target specific groups for marketing purposes.

Cons:

New UI for data entry is not as efficient as it used to be. Still simple but simple data priorities such as which phone number is primary is no longer available. You actually need to open the whole contact window to see all the data while before the summary gave the most important info.

Verified Reviewer
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Private Commercial Real Estate Debt Company Reviews Nimble

3.0 9 years ago

Comments: We spent a good amount of time investigating our options and so with whatever drawbacks, we are still happy with our investment in nimble. Whatever its shortcomings, its much easier to use than our old system which was designed by a company called blue robin.

Pros:

We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features.

Cons:

1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them. 3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't.

Nimble Response

9 years ago

Thank you for taking the time to review Nimble. I want to address a few of the concerns you brought up in the Cons to help out. For 1. We recommend using the Custom Data fields feature in Nimble to create uniform data instead of Tags because they can definitely get messy. For 2. Twitter doesn't differentiate between people or company accounts over their API, therefore, we can only import all contacts as a person or a company. We chose to go with "person" by default because this is more often the case than not. We're planning to add the option to convert a contact record from a person to a company in the future to help with this pain from Twitter. For 3. We offer customer support via email M-F from 9-5 PM Pacific and you will always hear back from us if you write to [email protected]. We are also addressing CSV upload issues this summer to make it easier to bring your data into Nimble. For 4. LinkedIn has limited their API from allowing CRM systems to sync job changes, therefore, you may update contacts with the Nimble Smart Contacts App while on LinkedIn if a contact changes their job. It's a different workflow, but it achieves the same result. All in all, I really appreciate your feedback for Nimble. This is the kind of feedback we want so we can continue to stay at the top. Best, Joseph

Gretchen
Co Owner in US
Food & Beverages, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

I love Nimble

5.0 2 months ago New

Comments: I have had a great experience using Monday and I will to continue to use it and tell all of my friends and family How well it works for me and my business associates

Pros:

I like how easy this is to use and get started. Doesn't take much time or effort to get a lot out of it. Securely manages my day.

Cons:

I hadn't heard much about it before I tried the product.

DENNIS
DENNIS
STUDENT in Kenya
Verified LinkedIn User
E-Learning, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Organization at Your finger tips

4.0 5 years ago

Comments: Using Nimble for close to one year has been exhilarating. Arranging my tasks and duties has turned out to be an interesting part of my daily routine thanks to Nimble. I would definitely advise any serious and focused manager or organizer to use the software for better outcomes.

Pros:

Nimble is an excitingly easy software to install, use and set up for use. It comes as a very important tool to organize various tasks about the operations of the organization and employees. The user interface is attractive and makes managing tasks an interesting task always Incase of any mishaps or faults, the support team of Nimble is always ready to respond to clients' needs and questions and address them appropriately. This is one very strong bargaining point for its developer.

Cons:

The software needs to provide NFS or CIFS straight from storage and omit the need to have multiple fragmented file servers. Otherwise, the Software is perfectly in order.