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What Is Nimble?

Nimble is the simple, smart CRM for Office 365 & G Suite that works for you by automatically combining your contacts, communication histories, email inboxes, and calendar appointments with over 250+ SaaS business app contacts and social media connections (including Linkedin, Twitter, Facebook) into one unified team relationship manager.

Who Uses Nimble?

Business Services Media & Internet Software Manufacturing Finance

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Reviews of Nimble

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.3
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Emma
Emma
Business Administrator in US
Verified LinkedIn User
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Simpler CRM management

4.0 last year

Comments: It helps to have a better managed CRM and above all it has intelligently improved sales

Pros:

It personalizes relationships with customers so that everyone is satisfied and the processes that drive business growth are much more controlled and better managed. Its quality of operation has made my entire work team feel more satisfied with being able to have all the information on the same platform and more being so secure

Cons:

I feel that they are very professional in all their operation and they are always attentive to the fact that the system is active, serving correctly

Gretchen
Co Owner in US
Food & Beverages, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

I love Nimble

5.0 8 months ago

Comments: I have had a great experience using Monday and I will to continue to use it and tell all of my friends and family How well it works for me and my business associates

Pros:

I like how easy this is to use and get started. Doesn't take much time or effort to get a lot out of it. Securely manages my day.

Cons:

I hadn't heard much about it before I tried the product.

Praveen
Unit Manager in Jamaica
Insurance, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Honest Review

3.0 2 years ago

Comments: To track sale pipeline, online marketing

Pros:

Every feature is useful for me in day my work life

Cons:

Should have good customer support team which should be available for every query

Andres
Research in Colombia
Civil Engineering, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Nimble Review

5.0 9 months ago

Comments: Overall I will give Nimble 4 out of 5 stars

Pros:

Easy to use and very intuitive, for sales tracking it saves you a lot of money and is great for lead management

Cons:

Sometimes their customer support team is a bit slow in their response

Elijah
Elijah
Automation Engineer in US
Verified LinkedIn User
Financial Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Phenomenal software to increase power and agility in business management.

5.0 2 years ago

Comments: Nimble has been a real godsend in terms of saving time. Thanks to its ability to centralize information and automate repetitive tasks, I can keep track of my contacts and pending tasks more efficiently. This has allowed me to dedicate more time to strategic and growth activities. In addition, it facilitates team collaboration by allowing all members to access the same contact database and share information transparently. This functionality has improved internal communication and increased the effectiveness of our joint commercial actions.

Pros:

From the first moment I started using Nimble, I was amazed at how easy it was to use. Its intuitive and friendly interface allows anyone, even without advanced technical knowledge, to take full advantage of all its features. Nimble is exceptional at managing contacts. It allows me to centralize all the information related to my clients in one place. I can quickly access contact details, interaction history, pending activities, and relevant notes. This has made it much easier to keep track of my client relationships and has improved my ability to provide personalized service.

Cons:

Nimble offers a wide range of features, sometimes I find myself needing to customize certain aspects of the software to fully tailor it to specific needs. In this sense, I think there could be more customization options available to users. Also, it took me a while to get familiar with all its features and functionality.

Verified Reviewer
Verified LinkedIn User
Entertainment, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Excellent price software

4.0 6 months ago

Pros:

Group messages Tracking Upload details

Cons:

Structure of emails is dificult for middle user

Sylla
Artist in US
Arts & Crafts, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Nimble Review

5.0 8 months ago

Comments: I enjoyed the platform sales tracking software, it is very useful.

Pros:

I enjoyed Nimble’s tech support, interface, and navigation.

Cons:

Nimble could offer more customizable features.

Abel
Abel
Agent in Benin
Verified LinkedIn User
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Avis nimble

4.0 last year

Comments: It's software that I really liked because it allowed me to simplify the management of my contacts and facilitate my research, but on the other hand it needs to improve its lead management, functionality and stability.

Pros:

I like this software because it allowed me to simplify my contacts and facilitate my research

Cons:

improve lead management, stability and functionality

Manav
Actuarial Analyst in UK
Financial Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Review of Nimble

5.0 8 months ago

Pros:

Allows me to be organised and productive

Cons:

Aside from Office 365, some newer SaaS apps require more customisation

RAJ KUMAR
RAJ KUMAR
Accountant in Nepal
Verified LinkedIn User
Accounting, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Review of Nimble

4.0 8 months ago

Comments: Overall it is very effective to use in professional life.

Pros:

It is very easy to use in terms of tracking customer activity. It has good features which saves a time of user.

Cons:

Sometime it feels lag while reload a page.

JIm
Owner in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best of the best for newbies (oldies, too, maybe)

5.0 4 years ago

Comments: Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need one. They were all so cumbersome. Nimble is actually fun to use. (shhh! Don’t tell the boss. OH! That’s me) who knew!?

Pros:

It is very intuitive to learn & to use. I started with 2 other CRM’s. The learning curve was prohibitive for both. I’d make a little headway, then realize I barely understood how they worked. One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature.

Cons:

I cannot really come up with a disappointment. Nimble keeps working for me, not me for Nimble.

Sarah
Freelance writer in US
Consumer Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Be NIMBLE, It’s Quick!

5.0 2 years ago

Comments: I can say I’ve had a Nimble, the only problem is the pricing for me, considering I can use another service, and practically pay nothing.

Pros:

I love how I can see all my data and contacts along with the history of everything that I upload anyway into my system and use for easy processing and integration of my company like emails and such.

Cons:

I feel like it’s a little too pricey for me comparing it to the other companies. I have used some even for years at a time.

Yusuf
Financial analyst in US
Financial Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

My review

5.0 last year

Pros:

Comprehensive set of features, easy to use and navigate and good customer support

Cons:

Mobile app could be improved.some features need paid subscription

Chandan
Recruiter in India
Human Resources, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Nimble

4.0 2 years ago

Comments: Overall experience with nimble is good and we suggest to everyone have to use this software in tracking system

Pros:

Mostly i like in Nimble is that they collected the data and automated tracking the system. Nimble is the powerful automate system which is very easily to handle

Cons:

Nimble is quite interesting but they have other software are also there which is use AI they they have to manage easily

Dheeraj
Dheeraj
Business Development Manager in India
Verified LinkedIn User
Staffing & Recruiting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The best free CRM is also incredibly simple to use on a phone

4.0 2 years ago

Comments: A very high volume of information can be handled by Nimble in a way that makes sense and is helpful to the user. I have had a great experience with Nimble, and it has undoubtedly aided our marketing initiatives as well as my productivity greatly. However, if you're looking for something that can simplify your life when it comes to marketing automation, I think Nimble is absolutely worth looking at.

Pros:

I'm generally impressed with Nimble's dashboard display. perfect integration with Chrome Facebook connection many email addresses Available is all connected to Google calendars. Cheap all fundamental CRM features. We enjoy how easy it is, and the browser plug-in is quite intriguing. Although it is interesting, we don't use many of the features. It conveniently interacts with other well-known services like Mailchimp or Google Analytics so you don't have to bother about manually integrating several platforms.

Cons:

I believe that this programme can be improved so that it better serves the businesses who utilise it. additional user-specific features that are more individualised. When transferring data from one environment to another without keeping a delta clone around indefinitely, this capability proved helpful. The layout of the UI makes several functionalities difficult to reach. Therefore, if you're a first-time user, you might need to spend some time getting familiar with the application.

Ahmed
Ahmed
Marketing manager in Egypt
Verified LinkedIn User
Internet, Self Employed
Used the Software for: 1+ year
Reviewer Source

My review of the popular nimble app hastened it.

4.0 2 years ago

Pros:

One of the great features of nimble is that I can merge all my accounts in a simple and easy way, and this helps me to access it easier, and among these features also is that it is an application that can be accessed from any device in the world and I am not restricted to only one device or computer, I can use it on any time and anywhere

Cons:

The application is great and does not contain the negatives in an exaggerated way to present negatives about it, but I see that some destinations, especially the main ones, are a little crowded. This problem can be solved by making more than one other form to avoid crowding and facilitate use more compared to similar applications .

Géovanny
Géovanny
graphic designer in Cameroon
Verified LinkedIn User
Graphic Design, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Manage your customer relationships efficiently with Nimble

4.0 2 years ago

Pros:

As a Nimble user, I was impressed with the ease of use and efficiency of the software. Contact management is simple and intuitive, with options to sync your contacts with third-party services such as Google, Outlook and LinkedIn. Nimble also offers prospecting tools to find new contacts and business opportunities.In addition, Nimble offers task and project management tools to help you track customer interactions and plan your business activities. You can create reminders for calls and meetings, assign tasks to your team and track the progress of your projects.

Cons:

It is important to note that the price of Nimble may be a bit high for small businesses or limited budgets. Also, the customization of contact fields may be limited compared to other CRM software on the market.Overall, I highly recommend Nimble for businesses looking to improve their customer relationship management. The comprehensive features and intuitive user interface make Nimble a great choice for companies of all sizes looking to better manage their contacts and plan their business activities.

Zahid
Procurement Buyer in Saudi Arabia
Oil & Energy, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Nimble need for every business

5.0 2 years ago

Comments: nimble sales and marketing automation features are particularly useful for business

Pros:

1. contact management2. social media listening3. Relationship management , Email marketingYes it is very easy to use

Cons:

Since Nimble has a user-friendly interface and it can be improved it by making more attractive and easer to use.

Verified Reviewer
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Nimble CRM review

5.0 2 years ago

Pros:

Nimble CRM provides a full view of each contact including their profile information, social media profiles and contact history. It makes it easy to get a complete view of contacts and make a smooth communication with them.

Cons:

it has slow loading times sometimes when I use the software but it's just a minor issue. Nimble CRM is a good software

Sandra
Sandra
Marketing Specialist in Lithuania
Verified LinkedIn User
Marketing & Advertising, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

The most intelligent option for software that manages relationships with customers

5.0 2 years ago

Pros:

One great feature l like about this software is that it has a reasonable price and it can smoothly integrate with other software like Google Apps.

Cons:

The user interface of Nimble can be a bit challenging and unclear at times.

Mohd Farizan
Business Owner in Malaysia
Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Nimble helps me to track my communications easily

5.0 2 years ago

Comments: Overall I love the efficiency of Nimble!

Pros:

Nimble CRM is a very helpful software that helps me not only to track my communications with prospects and clients but also to measure our sales movement. It is very easy to learn and it works very well with Microsoft office and other social media apps. The interface is quite organized and very user friendly. I now can manage my time better as it very easy and fast to track any data that I need on the spot as I am the only one who is managing my small business.

Cons:

I do not have any comment about the cons.

Assimi
Marketing and communication director in Burkina Faso
Telecommunications, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Nimble review

4.0 2 years ago

Pros:

Nimble is one of the best programs I have ever experienced. It has a user-friendly interface. It has really helped me in the growth of my business

Cons:

Nimble is a program that is not bad but sometimes has bugs. Apart from that it is fantastic

Brad
Brad
CEO in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Nimble has been a great addition to our Top of the Funnel Sales processes.

5.0 7 years ago

Comments: Sales Prospecting, Lead and Contact profile enrichment through social dossier views. We have implemented Nimble across our Sales and Marketing processes through integration with our Marketing Automation Service 366 Degrees and into our main CRM Salesforce.com. Nimble saves us time in identifying, updating information on contacts and streamlines our sales and marketing segmentation for top of the funnel communication efforts.

Pros:

Nimbles ability to build a social dossier on leads, contacts and prospects is the strength of the service. The service allows us to identify and learn more about individuals to fine common ground before initial engagement or outreach communications. The ability to work across email, linkedin and other platforms to enrich contact profile information is excellent. We like the ease of integration of Nimble to other platforms like Salesforce.com, 366 Degrees and Google. Nimble powers the enrichment of interactions and engagement across platforms.

Cons:

We have specific use cases for Nimble defined in our communication process with leads, contacts and relationships so for this purpose it meets and exceeds our needs. Many companies try to compare to other CRM's like Salesforce.com which is not apples to apples. The power of Nimble is it can be used as SMB CRM or coupled with other larger enterprise CRM platforms for deeper personal communications at an individual level for customer facing employees like Sales or Support to add value through the social dossier views.

Nimble Response

7 years ago

Hi Brad, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how you can take Nimble with your anywhere on the web when using the Nimble Contact Add-in directly within your browser. Best, Olivia Nimble Customer Success Ninja

Alexandra
Alexandra
Chief Financial Officer in US
Verified LinkedIn User
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Attractive and with powerful tools.

5.0 4 years ago

Comments: With NIMBLE our company manages to organize customers and in turn track sales and opportunities, in integration with other software. It is also used to help maintain contact with customers and be able to know their concerns and doubts. The current campaigns are doing through Nimble leaving it in charge of tracking the contacts and the tasks of the clients.

Pros:

Nimble offers different features that make it excellent software such as the group message function with which they can be traced by the electronic emails. Of course its main attraction is its ability to integrate with other programs as well as social media sources which allows it to be kept in permanent contact with current and potential customers. Although you have these functions do not neglect your work as CRM and shows a quick view with which clients it is necessary to establish communications, it is incredible to own all is a number of tools in a single CRM.

Cons:

There are some errors in a NIMBLE form such as the fact that by reading a single person a group message shows it as read, when you should wait for all group members to read it to be able to place that label. Where it is mainly failed to follow up on emails, which does not meet the necessary expectations, although the amount can be followed from the group message the amount is limited so that the integration of specialized software is necessary for that function.

Ross
The Client Orchardist in Australia
Used the Software for: 2+ years
Reviewer Source

Nimble is one of the best CRM I have used. For 6 years its played a key part in my daily activities.

5.0 7 years ago

Pros:

1. Nimble's ability to pull social and contact data reduces the amount of data I have to enter manually. 2. The Nimble Smart App for Browsers is the real point of difference. With browser extension you are able to hover over a person's name or company name, in say LinkedIn, and Nimble will build a profile of the person with position, social media profiles, of the business' company size and revenues (if available publicly available). You can then click a button and it adds them immediately to your Nimble database. It gives the option to add other information you have about them. While still in say LinkedIn, you can setup a task or even send a message to say their twitter handle if you follow them. Both task and message will display in the record when you open Nimble! Nimble has similar add-ins for GMail and MS Outlook 3. Having my e mail and calendar and CRM information in one place is invaluable. 4. The ability to easily create lists of contacts based on segments means I can provide more useful information and run small campaigns based on these lists. 5. The "Group Message" facility enables me to send a personalise email to segment lists (as created above) and track the responses. You are able to use specified merge tags such as First name, last name, Company. The key is the email are seen as being sent from your actual email address not a "mass e-mail" tool such as Mailchimp. Nimble has all standard CRM functions.

Cons:

The email editor is not as good those in GMail and LinkedIn. However this is overcome by using your GMail or Outlook and you have access to the Nimble Add-in for both programs. While the Group Message function is an excellent feature it would great to see a full e-newsletter campability available from within Nimble.