Vimeo

Vimeo

by Vimeo

Who Uses This Software?

Video solutions for individuals, teams, and businesses, including agencies, production companies, marketers, SMBs, enterprises, educational organizations, filmmakers, and OTT brands.

Average Ratings

429 reviews
  • Overall 4.6/5
  • Ease of Use 4.6/5
  • Customer Service 4.3/5
  • Features 4.5/5
  • Value for Money 4.3/5

Product Details

  • Starting Price US$7.00/month
  • Pricing Details $7/user/mo billed annually
  • Free Version Yes
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Vimeo
  • http://www.vimeo.com

About Vimeo

Vimeo empowers video creators and businesses of all kinds to tell exceptional stories and connect with their audiences, customers, and employees. Home to more than 90 million members in over 150 countries, Vimeo provides powerful tools for creators to host, share and sell videos, as well as video solutions to businesses for their internal communications and marketing needs.

Vimeo Features

  • Access Control
  • Audience Analytics
  • Audience Engagement
  • Customisable Branding
  • Event Scheduling
  • Live Streaming Production
  • Moderation
  • Multiple Camera Feeds
  • Multistreaming
  • Performance Monitoring
  • Session Recording
  • Split/Multi-Screen
  • Video Monetization Tools
  • 3D Video Editing
  • Audio Tools
  • Brand Overlay
  • Collaboration
  • Media Library
  • Social Sharing
  • Speed Adjustment
  • Split / Merge
  • Supports HD Resolution
  • Text Overlay
  • Video Capture
  • Video Stabilisation
  • Animation
  • Collaboration Tools
  • Customisable Branding
  • Drag & Drop
  • Media Library
  • Privacy Options
  • Social Sharing
  • Templates
  • Text Overlay
  • Text to Video
  • Video Capture
  • Voice-Over
  • Analytics
  • Brand Overlay
  • Bulk Uploading
  • Closed Captions
  • Mobile Screen Support
  • Privacy Options
  • Social Sharing
  • Video Looping
  • Video Streaming

Vimeo Most Helpful Reviews

Amazing for what it does. Few rival it.

Reviewed on 15/2/2019
Brent P.
Senior Director Of Information Technology
Information Technology & Services, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
1/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: We've used Vimeo Pro and Vimeo Plus plans for many years. Super customizable for embeds on sites and great stats.

Cons: 1) There is no customization on ALL player controls or colors in embeds, just most. If you want an auto-play video with no progress bar or overlays, look elsewhere. 2) They abide by strict DMCA copyright rules. If you have a video flagged as copyrighted 3 times, you are banned. We had 2 violations at the same time from another user due to an old ex-employee re-uploading a file for internal use and making it public. We then (like 7 years later) got flagged for a song or something and were told we had a few days of read only access to download nearly a decade's worth of content before they deleted it. WHAT?!?! No appeal process or anything. No phone number. We sent an email (the only option) which was ignored. We finally found someone on the phone who seemed surprised we had found them and managed to find out how to get one of the originally DMCA complainants to remove their complaint. Now we live on a "1-strike and we lose it all" reality. Whiff. Seems there should be some method of complaints expiring after so many years or something to avoid punishing long time users at the same rate as new users. We could open a new account, but we'd lose thousands of videos we've created. How is that fair? I get copyright protection and all, but youtube's approach is more civil.

Decent video hosting with some minor caveats

Reviewed on 16/7/2019
Vincent po B.
Managing Director & Global Chief Marketing & Technology Officer
Information Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Vimeo's main competitors like Wistia cost so much more and for small businesses, most can't afford Wistia. Vimeo has been a fine option for video hosting, good value for money.

Cons: We have clients from all over the world and we found out later on that some clients couldn't view the video's hosted on Vimeo. We found out that Vimeo is banned in some countries, while that's not really their fault per se, but it is a pain in the butt as we didn't really have alternative options for video hosting for those countries.

Vimeo Review

Reviewed on 13/1/2020
Alixx N.
worship pastor
Religious Institutions, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Vimeo is my preferred way to upload videos for our church. The features are easy to understand and any changes to the website I've seen over time have not been super overwhelming. It is user friendly for our viewers and I like that I can password protect, hide videos from the public page, and embed these files into emails with ease.

Cons: Their customer service is lacking. They take too long to respond and are not very helpful. I don't need their help too often - but I did have a billing issue for several weeks with no assistance from their tech department.

Fantastic for Start-up Course Creators and Digital Educators

Reviewed on 29/10/2019
Marie M.
Founder
E-Learning, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I’ve loved the privacy options - some videos are shared publicly, some with a private link, some only can be embedded by me in areas I want (like courses).

Pros: Vimeo’s settings interface is easy to use - especially when you can create your own setting templates for various projects. I got Vimeo Pro to host course videos back in 2015 and still use them. Most platforms still require a 3rd party video host and Vimeo has been flawless to privately host course videos.

Cons: I wish the price was a bit lower, especially now that more course platforms host video. Still, I use Vimeo regularly and have zero complaints about how it serves our needs.

Tech support non existent

Reviewed on 8/1/2020
Jack T.
Owner
Motion Pictures & Film, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
2/5
Ease of Use
2/5
Features & Functionality
1/5
Customer Support
2/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: My experience has been poor. I’ve lost my temper with tech support many times. They just don’t get it, how it should work.

Pros: Ability to make folders with passwords.

Cons: Poor tech support, slow response to customer needs, crappy app and even after you remove it from a mobile device you get prompted every time you go to play a video to download the crappy app. Inability to navigate and do all the things you do on a full browser on mobile. Slow, slow results of large showcases or folders. Needs a way to load these first as a list instead of a million images that take forever to load if you have many showcases. I could go on. I pay for many accounts that we’ve had for years and I’m tired of paying money for lack of support.

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