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What Is EpicCare?

Epic is a health system software that focuses on patient-centered care. The software creates a comprehensive medical record for each patient to enable personalized, high-quality care. Epic develops the system to connect patient health experiences across providers. This gives medical professionals a full view of each person's health journey. The software aims to simplify healthcare for patients, providers, and everyone involved in care delivery. Epic puts the patient at the heart of care to help people get well, stay well, and enable future generations to be healthier.

Who Uses EpicCare?

Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups.

EpicCare Software - 1

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Reviews of EpicCare

Average score

Overall
4.4
Ease of Use
4.0
Customer Service
4.2
Features
4.3
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kyle
Kyle
Medical Assistant in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Possibilities are unlimited

5.0 6 years ago

Comments: I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. Compared to most other EMR software out there it is far ahead of its competition. It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.

Pros:

Epic is extremely versatile in its ability to provide a lot of functions to its users in the healthcare settings. With its new updates setting up orders for patients have never been easier. From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.

Cons:

Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas. Downtime for service is can also be problematic if it needs to be performed during work hours which has happened a few times.

chrys
physician in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

EpicCare EMR- easy patient care management

5.0 2 years ago

Comments: EpicCare EMR has definitely been an upgrade from our previously used EMR. I love the ease of use, the clean and modern design, the ability to customize to my needs

Pros:

I love that EpicCare EMR is easily searchable, it provides lots of options for customization, both in terms of utility and view. It also has a sort of memory of your more recently entered orders, which makes it easy to reorder

Cons:

Even though EpicCare EMR is searchable, sometimes it is hard to find what you need

Zarmin
Biller in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great for medical records

4.0 last month New

Comments: Great experience since we were able to scan all the documents into system for the doctors & staff

Pros:

Great for medical records since we were getting rid of paper filing

Cons:

Nothing really except the system became slow. Maybe because of the work/paper load.

Robert
physician in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Worst EHR imaginable; run away

1.0 2 months ago New

Comments: miserable
Burns me out
Hard to believe that anyone has a positive review

Pros:

I like nothing about this piece of garbage

Cons:

functionality Ease of use Impossible to navigate

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Best EMR system available for inpatient

4.0 3 months ago

Comments: I have worked with many EMR in the last 10 years. EPIC is easily the best EMR available for inpatient and outpatient setting

Pros:

Easy to use for all users both for tech savy and the older generations Like the smooth transitions and customization to each end hser

Cons:

How it can be different from institution to institution so if work at multiple sites it is slight different at each place.