TeamViewer
What Is TeamViewer?
As a leading global technology company, TeamViewer offers a secure remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer continuously innovates in the fields of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement.
Who Uses TeamViewer?
Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0
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Reviews of TeamViewer
Aveer
TeamViewer user!
Comments: I enjoy it, it is very discreet in helping what you want to show and what you don't want to as it may be company confidential.
Pros:
I am able to share my screen with any field engineers or vendors from a different company to help fix any issues or troubleshooting software or equipment. It can also be used as a remote desktop and can be controlled by others on the conference call. If one requests control you can accept or deny.
Cons:
We are not able to hold meetings as we are troubleshooting issues. We would need to use a different platform or be on a conference call using the phone.
TeamViewer Response
2 months ago
Hi Aveer, Thank you for your valuable time in sharing the kind words about TeamViewer. We are so happy to know that you have chosen and trusted TeamViewer and you are enjoying TeamViewer's performance and reliability. Indeed, TeamViewer is a user-friendly remote access solution and we welcome all users to share feedback about TeamViewer in TeamViewer Community (https://community.teamviewer.com). We hope you enjoy using TeamViewer all the time! Best, Ying/TeamViewer
Jacob
TeamViewer Pros and Cons
Comments: Overall our experience with TeamViewer was great until we had security issues with the company. Aside from the issues with their monetization format, TeamViewer works well.
Pros:
The software was easy to use and set up. When using the software we had no issues. It was responsive and had nice features that allowed us to do remote support to our computers outside of our main office.
Cons:
The main issue with TeamViewer is the way they handle software updates. They lock each major update behind a new pay wall that is not cheap. If you opt not to update like our company did you open yourself up to security issues. Our company ended up getting hacked due to our use of an older version of TeamViewer. We now only use TeamViewer as a backup.
TeamViewer Response
last month
Hi Jacob, We are sorry to hear about the negative experience with TeamViewer. TeamViewer always put Security and Privacy as the top priorities. The latest version of TeamViewer is even better and recommended in use. Following this, we can ensure all users enjoy the best experience, stronger security, and the latest feature on TeamViewer. We would really like to help you look into possibilities for easing the concerns with TeamViewer. If there is anything that our support team and I can help you with, then don't hesitate to reach us on TeamViewer Support Page (https://www.teamviewer.com/en/customer-support/) or TeamViewer Community (https://community.teamviewer.com). We will do the best to see how we can turn things around. I am hoping to hear from you. Best, Ying/TeamViewer
Richard Owusu
Alternatives Considered:
TeamViewer
Comments: TeamViewer is a powerful and popular remote access and control software. It offers a wide range of features that are very useful for remote work, troubleshooting, and providing technical support. It's easy to use, fast, and secure, and it's available for multiple platforms. It has a user-friendly interface and a simple setup process. Additionally, it offers a free version, and paid plans with additional features and capabilities. However, it may have some limitations such as time restrictions and a lack of some features in the free version, security concerns and connectivity issues, limited support for Linux, the potential for abuse, and potential performance issues if the remote computer is not powerful enough. Overall, TeamViewer is a great option for anyone looking for a robust remote access solution.
Pros:
What I really like and appreciate most using TeamViewer is as follows:Convenient remote access and control: Allows users to easily connect to and control other computers from anywhere in the world.User-friendly interface and simple setup process: Easy to use, making it ideal for both personal and business use.Fast connection speeds and reliable performance: Ensures a stable and seamless remote access experience.Good security: Ensures that data is safe and protected.Robust feature set: Includes screen sharing, file transfer, real-time chat, access controls/permissions, mobile access, and troubleshooting features that allow users to work remotely and collaborate efficiently.Multi-platform support: Available for Windows, Mac, Linux, iOS, and Android devices.Bi-directional file transfer: allows users to transfer files in both directions, from the local computer to the remote computer and vice versa.Drag and drop file transfer: makes it very user-friendly and easy to use.Encryption option: allows users to transfer files securely and protect sensitive information.Cost-effective: TeamViewer offers a free version and paid plans with additional features and capabilities.Great for remote teams: allows multiple users to access the same screen simultaneously, which can be very useful for team collaboration and meetings.
Cons:
I do not appreciate the following aspects of TeamViewer:Limited free version: The free version has some limitations on its usage, such as time restrictions and lack of some features that are only available in the paid plans.Potential security concerns: Some users may be concerned about the security of their data when using remote access software. While TeamViewer has good security measures in place, it's important to be aware of the risks and take steps to protect your data.Potential connectivity issues: Remote access software is dependent on a stable and fast internet connection, if the connection is poor or unreliable it can cause issues with the remote access experience.Limited support for Linux: While TeamViewer is available for Linux, the feature set and capabilities may be more limited compared to the Windows and Mac versions.Potential for abuse: if not properly configured, TeamViewer could potentially be used for unauthorized access to a computer, this is why it's important to set up access controls and permissions properly.Potential for performance issues: If the computer being accessed remotely is not powerful enough, it may slow down the performance of both computers
TeamViewer Response
2 months ago
Hi Richard, Thank you for contributing valuable time to sharing your unique experience with TeamViewer and we appreciate your recommendation on TeamViewer. We are glad that you are enjoying TeamViewer's performance, reliability and user-friendly functionality. Did you know that we welcome all TeamViewer users and fans to visit TeamViewer Community (https://community.teamviewer.com/) for knowledge sharing and technical discussion. There are more powerful features to discover about TeamViewer and we would love to see you there! Have a wonderful day! Best, Ying/TeamViewer
Ayman
An In-Depth Look at the Tools and Techniques Used by Professional Designer
Comments: When it comes to using TeamViewer for remote access, there are a number of powerful features that make it a great tool for both personal and professional use. It is easy to set up and use, and the audio and video quality of the app is excellent. Additionally, the app is regularly updated with new features, ensuring that it remains up to date and reliable. Overall, TeamViewer is a great tool for remote access, and I recommend it for anyone needing a reliable and effective remote collaboration tool.
Pros:
As a graphic designer, I have been consistently impressed with TeamViewer's commitment to improvement over the years. With new features being added on a regular basis, the quality of their application has remained top-notch. In a crowded market of similar applications, TeamViewer stands out as the best, providing a stable and reliable performance. Furthermore, TeamViewer's features have been specifically tailored to the needs of graphic designers, making it the perfect choice for creating stunning visuals. With its intuitive user interface, comprehensive feature set, and exceptional customer service, TeamViewer is the perfect choice for any graphic designer.
Cons:
In my opinion, the negative side of the pricing of TeamViewer is something that should be considered when choosing a remote collaboration tool. While TeamViewer is a great tool, it can be costly for those who use it on a regular basis. Additionally, there are some competitors who offer more features at a lower cost.
TeamViewer Response
2 months ago
Hi Ayman, Thank you for choosing TeamViewer and we appreciate your recommendation!! We are so happy to hear that TeamViewer is a user-friendly remote access solution for you! Additionally, you are invited to join TeamViewer Community (https://community.teamviewer.com) for any trouble shooting questions about TeamViewer. We hope you enjoy using TeamViewer all the time! See you in TeamViewer Community! Best, Ying/TeamViewer
Stefanos
Excellent Remote Access Tool - TeamViewer Review
Comments: Overall, TeamViewer is an excellent remote access tool that provides a great user experience. It's easy to set up and use, and the connection quality is reliable.
Pros:
TeamViewer is user friendly and easy to set up. Its intuitive interface makes it simple to share your screen with remote colleagues. The quality of the connection is also quite good.
Cons:
TeamViewer is a bit expensive compared to other remote access tools. It also doesn't have a free version, which can be a problem for those on a tight budget.
TeamViewer Response
last month
Hi Stefanos, We are really thrilled to know you have chosen TeamViewer for your remote access solution! Thank you for trusting TeamViewer as a powerful tool for helping you. Likewise, we would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in TeamViewer Community! Best, Ying/TeamViewer
