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TeamViewer Remote
What Is TeamViewer Remote?
TeamViewer connects any PC, Server, Device on any platform globally in a few seconds. Available in over 30 languages, TeamViewer is a leading remote desktop tool with over 30,000 new downloads every hour. Currently, there are over 2.0 billion live TeamViewer IDs that access the world's largest and fastest remote connection network. We're serious about security, and we put our customers and their clients first when it comes to protecting them with the latest in technology.
Who Uses TeamViewer Remote?
Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0
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Reviews of TeamViewer Remote
A very reliable remote access and control software
Comments: Having used the software for more than 3years now, i would highly recommend it to people. it has really improved over the past years and more features have been added to it
Pros:
Fast connectivity, very reliable and clear audio when it comes to holding meetings and video conferencing.
Cons:
input delays when it comes to accessing and operating a computer remotely
TeamViewer Response
11 months ago
Hi Martin, Thank you for choosing TeamViewer for your remote access solution and we appreciate your recommendation!! We are happy that you are enjoying TeamViewer's performance and reliability. Wish you a great day and all the best. See you soon! Ying/TeamViewer
Remote Work Control
Comments: Online meeting sessions facilitation and team scheduling.
Pros:
Remote work control. Agile team communication.
Cons:
No single complain, to broadcast now, it has it all.
TeamViewer Response
2 months ago
Hi Jesse, Thank you for your review. We are happy to see that you like TeamViewer, especially for your online meeting sessions. Likewise, we take the opportunity to invite you to click on the following link where you will find a guide for the new interface, so you can enjoy the complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer
Will not renew our TeamViewer licenses
Comments: Overall, it works however the way the company prices and the way it deals with renewals is unacceptable and we will not renew beyond this year
Pros:
It works but the way the company does not listen to renewal concerns and even acknowledges that we are being over charged for how we use the product is unacceptable
Cons:
the way the company does NOT listen to renewal concerns and even acknowledges that we are being over charged for how we use the product is unacceptable
TeamViewer Response
6 days ago
Hello Andre, We are sorry to hear about your experience with our Support team. You might consider contacting customer service again in written form, clearly stating your concerns and the impact they're having on your decision to renew. However, we assure you your feedback will be taken to the respective team. Best regards, Valeria/TeamViewer
Alternatives Considered:
Simple to setup and use for Remote Support and Access but with an occasional Bug
Pros:
An easy to set up and use for remote support of computers. For both a quick support session or accessing an unattended computer.
Cons:
Monitoring of the usage is so strict that on occasion it triggers a false negative report of overuse. I'm getting quite often notifications that I need to register the product or to buy a license even though I'm already logged in under my account or the fact that I have a Premium license
TeamViewer Response
2 months ago
Hello Andrey, Thank you for your valuable insights. We appreciate that you find TeamViewer easy to use, especially the quick support sessions and the unattended access. We are sorry to hear about your experience with TeamViewer Monitoring, please click on the link below for clarifications https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-management/teamviewer-monitoring/get-started-with-teamviewer-monitoring/ Finally, if you have a license don´t hesitate to contact our support team, they will be happy to assist you. For details: https://www.teamviewer.com/en/global/support/customer-support/ Have a nice day, Valeria/TeamViewer
TeamViewer is my pick for corporate use case
Comments: I have been using TeamViewer for more than 10 years and it is a very trust worthy piece of software. It has been around when there are no modern software tools for screen sharing like Zoom, Google meet, Skype and also remote control software like AnyDesk. While the most modern software's are light weight and easy to use, when the stakes are high and security is top priority, TeamViewer is a go to software.
Pros:
TeamViewer's security is top class! It has both mobile and desktop applications for accessibility. The best part is that it is free to try for non-commercial use. It has been around for many years and in a corporate environment, it is a trusted and a go to software tool.
Cons:
Security is also the best part and also the worse part. In an attempt to make it secure, there are a lot of gatekeepers or road blockers. Respecting the firewalls, security policies etc. It is great for the corporate environment with high stakes but other software would do a great job for a simple use case. Also TeamViewer has trouble with low bandwidth connections.
TeamViewer Response
6 days ago
Hi Vikas, Thank you so much for sharing your experience with us. We are happy to have you on board for such a long time! Regarding your security feedback, be sure that your comment is incredibly valuable, and we will make sure it reaches the right team. Wish you a great day and all the best. Valeria/TeamViewer
