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What Is TeamViewer Remote?

As a leading global technology company, TeamViewer offers a secure remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer continuously innovates in the fields of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement.

Who Uses TeamViewer Remote?

Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

TeamViewer Remote Software - Connect to devices and provide remote support effortlessly.
TeamViewer Remote Software - All your devices, just a few clicks away.
TeamViewer Remote Software - Monitor and manage your devices proactively.
TeamViewer Remote Software - Gain visibility into your IT by tracking your assets.

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Reviews of TeamViewer Remote

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.3
Features
4.6
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Martin
Martin
IT Technician in Kenya
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A very reliable remote access and control software

5.0 2 months ago

Comments: Having used the software for more than 3years now, i would highly recommend it to people. it has really improved over the past years and more features have been added to it

Pros:

Fast connectivity, very reliable and clear audio when it comes to holding meetings and video conferencing.

Cons:

input delays when it comes to accessing and operating a computer remotely

TeamViewer Response

6 days ago

Hi Martin, Thank you for choosing TeamViewer for your remote access solution and we appreciate your recommendation!! We are happy that you are enjoying TeamViewer's performance and reliability. Wish you a great day and all the best. See you soon! Ying/TeamViewer

David
David
IT Technician in Zambia
Verified LinkedIn User
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

David's Team Viewers Review

5.0 4 weeks ago New

Pros:

Team viewer allows you to use it for free for personal use. It is easy to use and automatically launches at startup. It support windows, mac and even android and ios.

Cons:

Team viewer cannot be used through a proxy.

TeamViewer Response

6 days ago

Hello David, Thank you for liking TeamViewer! TeamViewer is free for personal use as always. We are happy that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability. Hope you enjoy using TeamViewer all the time! Have a great day! Best, Ying/TeamViewer

Matthew
IT coordinator in US
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Worst proof it's kind

1.0 2 months ago

Comments: Worst software we've used in the past decade. Wouldn't wish this on my enemies

Pros:

It was fine a decade ago but the price hikes for a constantly deteriorating product finally drove us to better alternatives

Cons:

Highest cost, terrible service, constant outages, client software corrupted constantly on update, customer service is a joke.

TeamViewer Response

6 days ago

Hi Matthew, Thanks for taking the time to review TeamViewer! I am so sorry to hear that, I can imagine that isn't very reassuring and that is not the experience we would like you to have. We would like to help you on look into possibilities on easing the concerns with TeamViewer. I would be more than happy to see if our support team and I can do anything to help and suggest you get in touch with us via the TeamViewer Community ( https://community.teamviewer.com/). Alternatively, you could give us a call at: https://www.teamviewer.com/en/customer-support/. We will do the best to see how we can turn things around. I am hoping to hear from you. Best, Ying/TeamViewer

Kyle
Operation Manager in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Teamviewer day to do in IT

4.0 3 months ago

Comments: Same as my Pro's and Cons.
I wouldnt stop using Team viewer, i prefer it over other remote support softwares for its ease of use and professional/secure features.

Pros:

Ease of use and setup time. I like the option to have unattended access setup on frequent remote servers that i need to access from my Laptop. Since i tend to move around to different locations for work. Remote access is critical for me

Cons:

I wouldnt really say its a deal breaker, but at first, the installation was a bit lack luster in what options to pick (unattended/restricted access). I had to reinstall the product a few times to get the correct version i wanted but apart from that, its all good. I have come across the black screen bug but i believe that may be a Server issue. But if its a known server issue, i think Teamviewer should add this on their FAQ.

TeamViewer Response

2 months ago

Hi Kyle S, Thank you for choosing TeamViewer and liking TeamViewer! We are so happy to hear from you that TeamViewer is a user-friendly remote access solution! We would like to invite you to join TeamViewer Community (https://community.teamviewer.com) if you have any trouble shooting questions. Hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer

John
President in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Daily TeamViewer User

5.0 2 months ago New

Pros:

The ability to organize remote machines by client, show/hide them to various team members, and ease of collaboration.

Cons:

It seems to consume a lot of CPU resources of lower-powered machines, which sometimes impedes or slows down my use of those machines.

TeamViewer Response

6 days ago

Hello John, Thank you for choosing TeamViewer for your remote access solution! We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in the TeamViewer Community! Best, Ying/TeamViewer