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What Is PowerDMS?

PowerDMS by NEOGOV offers a secure, cloud-based repository designed to streamline the management of policies, procedures, and job critical documents within healthcare facilities. From policy development to distribution, our software empowers your team to easily maintain compliance so you can prioritize your core patient care responsibilities.

With comprehensive compliance reporting, automated workflows, and instant access to critical documents, our Policy solution is tailored to meet the unique needs of the healthcare industry, ensuring seamless operations and regulatory compliance.

Who Uses PowerDMS?

The PowerDMS platform is designed to recruit, train, equip, and protect employees across their careers within public safety agencies and healthcare facilities.

PowerDMS Software - PowerPolicy by PowerDMS stores policies and procedures in a searchable repository
PowerDMS Software - See outstanding items like missing signatures, incomplete training, or failed tests, to keep employees and managers accountable.
PowerDMS Software - Easily review and approve changes to critical documents with side-by-side, color-coded highlighting of everything that has been added, deleted, or revised.
PowerDMS Software - Organization of Policies and Documents

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Reviews of PowerDMS

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.7
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
73%
4
25%
3
2%
2
0%
Michael
Michael
Police Officer/Accreditation Officer in US
Verified LinkedIn User
Law Enforcement, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing Customer Service and Support Groups!

5.0 4 years ago

Comments: To be fair, the con I described only affects 1-2 people within our entire organization and shouldn't be counted as a true con as much as a pet peeve. All in all, PowerDMS is an amazing product. Our organization still hasn't used it to its fullest potential. Policy housing, Training, Archives, Public Facing Documents, etc... PowerDMS really can be used for multiple purposes!

Pros:

There are many things about PowerDMS that make it a great product. It's simple and easy to use for the end users. Administrators have more of a learning curve; however, the support groups and Customer Service are fast to respond and AMAZING! PowerDMS allows users to easily search policies both on a desktop and the mobile app. It also allows administrators to quickly locate version histories and add documents/audio/video as proofs for accreditation purposes. In addition, the Training module works great in these pandemic times to allow for remote training.

Cons:

Only one. The Session Timeout only allows for two options. 1) Timeout in twenty minutes of activity, or 2) Stay logged in if the window is open. There is no middle ground for PowerDMS Administrators. I can't tell you how many times my session wants to timeout as I am in the middle of loading a proof.

Maricela
Admin Analyst in US
Law Enforcement, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Manager of product

5.0 4 months ago

Comments: New to the product. Getting to know product.

Pros:

Easy to use. Easy to export information to the x port to the City’s.

Cons:

Feel that I need more training. Getting to know product

Troyanna
Administrative Assistant in US
Law Enforcement, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Positive and useful

3.0 4 months ago

Comments: There are a lot of things all covered under the NeiGov program

Pros:

Insite helps with keeping track of applicants and allows information to be saved for future use.

Cons:

Switching screens/ vetting section doesn’t allow for implementing state required forms to help our agency

Matthew
Director of IT in US
Government Administration, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Five stars

5.0 4 months ago

Comments: It has been fantastic and excited on the new products and features

Pros:

The ease of setup and launch. The helpfulness of product team

Cons:

Nothing. Everything went smoothly and trouble free

Susanne
Fto coordinater in US
Law Enforcement, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Its ok it could be better

5.0 4 months ago

Comments: Ehhh the process to purchase was alot of primise

Pros:

It works for big agencies not sure about smaller agencies

Cons:

It is a cereal box concept try to sell as a special thing

Stephanie
Lieutenant in US
Law Enforcement, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Power DMS policy and training

5.0 4 months ago

Comments: Interactive and informative. The presenters ate very knowledgeable.

Pros:

The policy and teaining modules. Tjw easy at which we switched over and the training and ease of usw for staff.

Cons:

Nothing yet. So far the process has been easy transition and user friendly

H. Michelle
Senior Deputy Town Clerk in US
Government Administration, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

PowerDMS to My Rescue

4.0 4 months ago

Comments: I am just learning about PowerDMS now and was very apprehensive to change programs, but having seen what it’s capable of now I am excited to get back to the office and use it!

Pros:

I love that we can have a public facing side which will help alleviate the amount of records requests

Cons:

I am still new and learning it so I don’t know yet what I don’t know

Verified Reviewer
Verified LinkedIn User
Law Enforcement, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

PowerDMS 2024

5.0 4 months ago

Comments: Master Administrator - have used it for 8 years. Certified Professional. Use it daily as the Accreditation Manager

Pros:

Easy to use great organization of all information easy analytics

Cons:

Mobile app needs work - would like to be able to approve work flows in app

Diana
Police Planning Coordinator in US
Law Enforcement, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

PowerDMS Review

4.0 4 months ago

Comments: I can cleanly and easily distribute and track information to my agency. I can’t imagine how difficult accreditation compliance would be within it.

Pros:

The system is easy to manage. It offers a lot of flexibility and can be used creatively to meet our needs.

Cons:

The system can be a little buggy, especially from the left menu bar. The search feature could be sorted better.

Joe
Joe
emergency communications supervisor in US
Verified LinkedIn User
Government Administration, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Most frustrating program I've ever used

2.0 12 months ago

Comments: I'm glad I'm already bald, or I would have pulled my hair out by now because of this mess.

Pros:

It does manage to track documents and allows you to force a signature to show people saw them. It accomplishes this is a vastly over complicated style that is unnecessarily complicated and labor intensive, but it does accomplish it.

Cons:

Extremely difficult to use, especially the classroom portion, if you have the unfortunate task of trying to design classes in it. Plan on more time trying to put your class material in PowerDMS than it takes to design them in your original powerpoint or other programs.

Ayla
HRIS Analyst in US
Government Administration, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

City of Pflugerville

5.0 4 months ago

Comments: It’s relatively positive, only gripe is from above

Pros:

It’s easy to send over documents and policies in mass to employees

Cons:

I wish it was easier to notify people or managers about policies they need to complete. We just completed a handbook revision and it was hard tracking down people to acknowledge the changes

Brandon
Administrative Lieutenant in US
Law Enforcement, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great for Policy management

4.0 4 months ago

Comments: It has been good. I like the product and it keeps my policies in place.

Pros:

It keeps my documents I need signed in order and my policy neat.

Cons:

If you do not know how to navigate and use the product as an admin then you will have a very difficult time.

Karen
Accreditation Coordinator in US
Government Relations, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Thank you PowerDMS

5.0 4 months ago

Comments: Good customer service and easy way to reach someone when you need help

Pros:

The easy way to upload proofs and work on my accreditation

Cons:

I have to flatten the proofs before uploading to PoweDMS

Johnnie
Admin Sergeant in US
Law Enforcement, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

JDs PowerDMS Review

5.0 4 months ago

Comments: It helps keep my department in tune and up to date on what’s going on in the agency.

Pros:

The app for cellphone devices. The facts when someone calls/text about a general order, I can login and screenshot it and send it to them on the spot.

Cons:

I don’t have any dislikes. I feel like this program has been life changing for us.

Jenn
Accreditation Sergeant in US
Law Enforcement, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Jenn’s review

5.0 4 months ago

Comments: Accreditation manager using power policy and agency Admin for Power Engage.

Pros:

It’s user friendly and all in one place

Cons:

Finding the support videos can be tricky some times.

Becky
Lieutenant, AdministrationPublic Information in US
Law Enforcement, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

PowerDMS A Must Have In Accreditation!

5.0 4 months ago

Comments: Weve veen using it for years. I look forward to new products from NeoGov

Pros:

Ease of use for policy and Accreditation.

Cons:

Not beingbabke to fill oit forms within the program.

patrick
Accreditation Manager in US
Law Enforcement, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Reeds.Review

4.0 4 months ago

Comments: i have been involved with power dms since 2006

Pros:

i like the ease of being able to alter and send out policy changes.

Cons:

the cost of adding on additional programming li IA.

Jaymar
Reviewer in Philippines
Law Enforcement, Self Employed
Used the Software for: Free Trial
Reviewer Source

PowerDMS: Is It Really Powerful or It Is Just Useless

5.0 7 months ago

Comments: Upon using the PowerDMS I arrived at a conclusion that the PowerDMS is really powerful because it helps me a lot especially for my studies and based on my experience this website has it all and I will really recommend this especially to those lawyers out there.

Pros:

PowerDMS is easy to use, especially for end-users. The platform really tracks employee signatures, ensuring that necessary documents, and etc. What I really like about PowerDMS is their customer service because their customer service is very fast and that is good because of the customer service is a must when it comes to this kind of websites.

Cons:

There is just one problem I don't know if the problem is the website itself or my internet connectikn it is because sometimes the content I was viewing cannot load properly and I was frustrated about it but as the time goes by I get used to it all I need to do is to refresh the browser and it is all back to normal again.

Jennifer
Records administration in US
Law Enforcement, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Self taught

5.0 4 months ago

Comments: Self taught and seems easy to use at the conference to learn more

Pros:

Easy to use. University is great for assistance

Cons:

I’m self taught so not sure I know all that the product can do

Staci
Lieutenant in US
Law Enforcement, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of Organization

5.0 4 months ago

Comments: Excellent product for organizing policy management.

Pros:

Ease of use. Ability to move seamless through accreditation.

Cons:

Sometimes does not flow from desktop to laptop.

Deann
Communications Center Manager in US
Public Safety, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

PowerDMS continues to impress!

5.0 4 months ago

Comments: I started with standards and continued to add on additional products

Pros:

Ease of use, continued updates, amazin outcomes

Cons:

No integration with all products to allow seamless integration.

Rachel
Supervisor in US
Law Enforcement, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Supervisor

4.0 4 months ago

Comments: I have been using it since 2017 and enjoy it.

Pros:

Love the easy search features and policy management.

Cons:

Sometimes files dont all load when putting them in for CALEA compliance.

Leia
Assistant Training Manager in US
Telecommunications, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

PowerDMS Review

4.0 4 months ago

Comments: Overall well, we use it for several of our administrative items.

Pros:

Organization , user management is easy and simple to handle.

Cons:

Sometimes certificates go missing and unsure as to why. I don't like that the programs do not integrate with each other seamlessly

Olga
Accreditation manager in US
Law Enforcement, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

AM review today

5.0 4 months ago

Comments: Positive, works well. Occasional customer service issues with our representative, but we are working on it

Pros:

It is set up well for policies and accreditation

Cons:

Need to learn the system better first to answer

Leta
Accreditation Manager in US
Law Enforcement, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Overall good

5.0 4 months ago

Comments: Good most days. Sometimes a little glitchy

Pros:

Sessions on new products power recall specific

Cons:

Sessions really short and vague, would like more deep dive