15 years helping Irish businesses
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What Is Docusign?

Docusign is changing how business gets done by empowering more than 250,000 companies and more than 100 million users in 188 countries to send, sign and manage agreements anytime, anywhere, on any device with trust and confidence.

Docusign replaces printing, faxing, scanning and overnighting paper documents to transact business. Their technology enables organizations of every size, industry and geography to make every agreement fully digital to keep life and business moving forward.

Who Uses Docusign?

Docusign helps individuals & organizations of all sizes and industries eliminate paper by making every agreement 100% digital for faster speed to results, lower cost & improved customer satisfaction.

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Reviews of Docusign

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.5
Features
4.7
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Klifton
Klifton
President in US
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

"Revolutionize Your Workflow with DocuSign: Streamline Signatures, Secure Your Documents, and Stay Organized!"

5.0 3 weeks ago New

Comments: My overall experience with DocuSign has been outstanding. It has greatly improved the efficiency of my business processes, particularly in managing contracts and agreements. The convenience, security, and ease of use have made it an invaluable tool for my business!

Pros:

What I like most about DocuSign is how it simplifies the document signing process, making it easy and convenient for both myself and my clients.

Cons:

If I had to pick something, it would be that occasionally the interface could be slightly more intuitive, but this is a minor issue compared to the overall efficiency and convenience of the platform.

Ali
Founder in US
Computer Software, Self Employed
Used the Software for: Free Trial
Reviewer Source

Great App but Poor Customer Appreciation in Docusign

5.0 2 weeks ago New

Pros:

The mobile experience is great and I love that it's very fast and instant.

Cons:

Sometimes they need location access and their customer service is terrible.

Verified Reviewer
Verified LinkedIn User
Wireless, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

HORRIBLE SERVICE

1.0 2 months ago

Pros:

Easy to use and send documents to clients

Cons:

Customer service and their billing system is whack!!!!! They lure you in with an annual subscription and then if you decide to cancel it, they continue to charge you!!!! Absolute leeches. They don’t give you a refund for past payments. They cancel your access and charge you for nothing????

Donald
Broker in US
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

DocuSign, Best in Class

5.0 3 months ago

Pros:

The ease of use is the best part. Anyone, of any and all tech experience can use and operate.

Cons:

They can work on document creation to create documents that we use easier.

Lucy
President of Sales in US
Cosmetics, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Most effective digital signature solution.

5.0 4 weeks ago New

Comments: It's a sustainable way , reduces paperwork and removing the need to print or keep more copies thus reducing costs.Its the safest way to sign and return documents anytime. I am a delighted user.

Pros:

Since I started using DocuSign my work is now more simplified, and it has really improved the task of signing and approving documents. It's an easy and more secure way,there is no need of sharing important documents which are in need of signing. It saves time which was to be used why doing the manual staff work. It's the best that have used so far and it's always available anytime of the day.

Cons:

No major challenges encountered while using DocuSign.