--- description: Learn more about When I Work price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: When I Work Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Employee Scheduling Software](/directory/30756/employee-scheduling/software) > [When I Work](/software/121248/when-i-work) # When I Work Canonical: https://www.capterra.ie/software/121248/when-i-work Page: 1 / 53\ Next: [Next page](https://www.capterra.ie/software/121248/when-i-work?page=2) > Employee scheduling solution that helps businesses manage schedules, track working time, monitor attendance \& communicate with workers. > > Verdict: Rated **4.5/5** by 1292 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses When I Work? From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees \& improve communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1292 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: When I Work - **Location**: Minneapolis, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$2.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Single location plans start at $3 per user per month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Ireland, Netherlands, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Billable & Non-Billable Hours - Budgeting/Forecasting - Calendar Management - Calendar Sync - Clock In/Out - Collaboration Tools - Communication Management - Compliance Management - Employee Database - Employee Management - Employee Portal - Employee Scheduling - Event Management - Event Scheduling - Faculty/Staff Management - For Salons and Spas - Labor Cost Calculator - Mobile Access - Multi-Location - Online Booking - Overtime Calculation - Payroll Management - Real-time Scheduling - Reminders - Reporting & Statistics - Reporting/Analytics - Scheduling - Search/Filter - Self Service Portal - Shift Swapping - Task Management - Third-Party Integrations - Time Off Management - Time Tracking - Timesheet Management - Vacation/Leave Tracking ## Integrations (23 total) - 321Forms - ADP Workforce Now - Access PeopleHR - Crew - GoCo - Google Calendar - Google Workspace - Gusto - Gusto - Meta for Business - Mindbody - OnPay - PayPal - Paychex Flex - QuickBooks Online ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Employee Scheduling Software](https://www.capterra.ie/directory/30756/employee-scheduling/software) ## Related Categories - [Employee Scheduling Software](https://www.capterra.ie/directory/30756/employee-scheduling/software) - [Catering Software](https://www.capterra.ie/directory/20023/catering/software) - [Food Service Management Software](https://www.capterra.ie/directory/20025/food-service-management/software) - [Medical Scheduling Software](https://www.capterra.ie/directory/30027/medical-scheduling/software) - [Scheduling Software](https://www.capterra.ie/directory/30087/scheduling/software) ## Alternatives 1. [Connecteam](https://www.capterra.ie/software/153140/connecteam) — 4.6/5 (5259 reviews) 2. [Wageloch](https://www.capterra.ie/software/196911/wageloch) — 4.5/5 (265 reviews) 3. [7shifts](https://www.capterra.ie/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1212 reviews) 4. [Findmyshift](https://www.capterra.ie/software/115536/findmyshift) — 4.6/5 (1189 reviews) 5. [Deputy](https://www.capterra.ie/software/147589/deputy) — 4.6/5 (773 reviews) ## Reviews ### "Great for Time Tracking and Business Internal Communication." — 5.0/5 > **Stenie** | *9 March 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: When I work is great for time tracking, team communication, and saving time on scheduling. Plus, you can make your business schedule ahead of time, and with its calendar and appointment options, employees can swap their schedule as well. > > **Cons**: N/A, no issues. It was easy to use, and definitely a value for money. The app is simple with immediate text/email notification. > > It helps to track attendance and can be linked/synced to the business payroll (I used When I work and send the attendance ( work hours info) straight to QuickBooks for payroll—readily available customer support. ----- ### "Great idea but needs work" — 4.0/5 > **Lauren** | *24 May 2026* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: The best part of the app is that employees can switch schedules without having to go through the manager, wait for responses, etc. we used it in a chain salon I work in and it was easier than paper schedules and a photo. The when I work app allows you to modify or make requests for schedule change and everyone can see it and respond. Great for small teams. > > **Cons**: The app glitches and became unusable at some point. Unfortunately, it would not always show the most recently updated responses or schedule and as a result it became unreliable. In addition, it was very different on android phones vs iPhones and not everyone had the same view of the schedules. > > It’s a great concept, the app did freeze and sometimes not update information entered for the day. This made it unpredictable to use for scheduling shifts and communication between staff. ----- ### "Wasnt fit for the job I needed" — 3.0/5 > **Soren** | *26 December 2025* | Entertainment | Recommendation rating: 5.0/10 > > **Pros**: When I works mobile app graphical user interface is user friendly, with easy log-in access and to view how much I was getting paid each period. > > **Cons**: There were some frustrating technical issues when the application tried to capture my location using celular data, neglecting the main purpose of the application to manage my job. > > Overall my experience with the application was fair, but I would not recommend the application to other customers ----- ### "WhenIWork2" — 5.0/5 > **Tina** | *27 April 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: It was easy to use and sorting shifts was easy to do. staff could be sorted by shift or alphabetical by last name. > > **Cons**: often the drop shift/shift swap was confusing as to where they were located in the app. Especially if you didn't do it all the time. > > I really liked When I work. You could sort by alpha and by shifts. Not to complicated to navigate. ----- ### "Explendid Experience" — 5.0/5 > **Juan** | *24 April 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, it is a great way to stay on top scheduling. Great set of reminders about upcoming shifts > > **Cons**: I have not found a single thing that I like the least. Overall, it has kept up with the correct adjustments since the start of our use > > I have found it very reliable using When I Work for my scheduling. It allows people to request time off or switch shifts without any issues. ----- Page: 1 / 53\ Next: [Next page](https://www.capterra.ie/software/121248/when-i-work?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/121248/when-i-work) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data