--- description: Learn more about Lightspeed Retail price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightspeed Retail Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [POS Systems](/directory/20052/point-of-sale/software) > [Lightspeed Retail](/software/120491/lightspeed-retail) # Lightspeed Retail Canonical: https://www.capterra.ie/software/120491/lightspeed-retail Page: 1 / 40\ Next: [Next page](https://www.capterra.ie/software/120491/lightspeed-retail?page=2) > This cloud-based POS centralizes inventory management, employee management, sales reporting \& accounting across locations and channels. > > Verdict: Rated **4.0/5** by 976 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Lightspeed Retail? Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 976 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Lightspeed - **Location**: Montreal, Canada - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Lightspeed Retail Basic: $109/month (billed monthly) or $89/month (billed annually) Core: $179/month (billed monthly) or $149/month (billed annually) Plus: $339/month (billed monthly) or $289/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Spanish - **Available Countries**: Australia, Belgium, Canada, France, Germany, Netherlands, New Zealand, Switzerland, United Kingdom ## Features - API - Accounting Integration - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - CRM - Catalog Management - Channel Management - Content Management - Cost Tracking - Customer Accounts - Customer Management - Customisable Branding - Customization - Discount Management - Electronic Payments - For Bakeries - For Small Businesses - Gift Card Management - Inventory Control - Inventory Management - Inventory Tracking - Marketing Automation - Mobile Access - Multi-Channel Marketing - Multi-Store - Order Management - Payment Processing - Pricing Management - Product Management - Promotions Management - Purchase Order Management - Remote Access/Control - Reorder Management - Reporting & Statistics - Reporting/Analytics - Retail Inventory Management - Returns Tracking - SEO Management - Sales Order Management - Sales Reports - Serial Number Tracking - Shopping Cart - Supplier Management - Third-Party Integrations - Touch Screen - Transaction History - Website Management - eCommerce Management ... and 13 more features ## Integrations (72 total) - 7shifts - APPSeCONNECT - Adobe Commerce - Agendrix - Amadeus - Amaka - Ascent360 - BevSpot Food and Beverage Management - Birdeye - Booxi - CXMEngine - Chowly - City Hive - Cloudbeds - CoverManager ... and 57 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [POS Systems](https://www.capterra.ie/directory/20052/point-of-sale/software) ## Related Categories - [POS Systems](https://www.capterra.ie/directory/20052/point-of-sale/software) - [iPad POS Software](https://www.capterra.ie/directory/30915/ipad-pos/software) - [Inventory Control Software](https://www.capterra.ie/directory/30106/inventory-control/software) - [Retail POS Systems](https://www.capterra.ie/directory/31656/retail-pos-system/software) - [Barcode Generator Software](https://www.capterra.ie/directory/10051/barcoding/software) ## Alternatives 1. [Epos Now](https://www.capterra.ie/software/152638/epos-now) — 3.8/5 (729 reviews) 2. [Shopify](https://www.capterra.ie/software/83891/shopify) — 4.5/5 (6721 reviews) 3. [PayPal](https://www.capterra.ie/software/179251/paypal) — 4.6/5 (26683 reviews) 4. [RetailEdge](https://www.capterra.ie/software/76636/retailedge) — 4.8/5 (188 reviews) 5. [Shopify POS](https://www.capterra.ie/software/205337/shopify-pos) — 4.6/5 (248 reviews) ## Reviews ### "Some good capabilities, poor customer service." — 2.0/5 > **Guy** | *23 December 2024* | Retail | Recommendation rating: 3.0/10 > > **Pros**: Canned reports were good, Intuitive for the most part. > > **Cons**: Very lacking in customer service. Unwillingness to meet specific requirements, dismissive. > > Very poor customer service. Issues with inventory management. High turnover of account managers, no follow up from supervisors. ----- ### "Thank you Lightspeed" — 5.0/5 > **Cody** | *24 November 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: the amazing POS and Inventory management offered from Lightspeed. > > **Cons**: That we didnt start using Lightspeed earlier. > > Super simple and easy for my consumers transactions. ----- ### "Love Lightspeed" — 4.0/5 > **Jessica** | *7 October 2026* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: The pros of this product include great security features, such as a PIN for each employee to log in to their own till. It is a great value for the money. Managing inventory is really easy to track, and entering new inventory is clear and straightforward. Receiving payments with the product is really good, as you can set it up to receive any kind of payment. The payment process is really easy, with no hassle getting it done. The invoicing feature is one thing I really love: you can charge to an account, the steps are very easy, and it also gives you the option to invoice. Customer support is available to chat in the chat box when you need them. > > **Cons**: The only con I have for this product is that they do upgrades without letting you know, and sometimes they are not always able to resolve your issue, so you have to work with your representative, who, by the way, does not reply in a timely manner. So you are just sitting there with the same problem until they get back to you. > > I overall love this product. It is well worth the money spent, and it was very easy to learn how to run it for sales, as well as the background on reports and billing. Love that you can mass add quantities when you are reconciling inventory and ----- ### "Lightspeed Deception" — 1.0/5 > **Giuliana** | *28 September 2025* | Retail | Recommendation rating: 0.0/10 > > **Pros**: What drew me to Lightspeed was that I was told by the sales representative that we did not have to use their credit card processing service and we could continue to process with our currents provider. Furthermore, that there are no contracts and can leave at any time. > > **Cons**: Long wait time for customer support, and we were lied to by not being transparent about credit card fees for not processing with Lightspeed > > I want to share my experience with Lightspeed POS, which has been disappointing and frustrating from the start. When I first signed up, I was assured by our sales representative that we could use our own credit card processor and that Lightspeed would only charge a monthly subscription fee of $246.66. This was a key factor in our decision to move forward with Lightspeed, as we didn’t want to be locked into additional processing fees. However, the reality was far from what was promised. After spending over $2,000 in IT fees for setup and two months of onboarding, we finally went live on \[sensitive content hidden\]. Then, on \[sensitive content hidden\], I received an unexpected invoice for an additional $930. When I contacted the billing department, I was told this was a fee for not using Lightspeed's credit card processing. I was shocked, as this had never been disclosed to me during the sales process. I immediately reached out to my sales rep, \[sensitive content hidden\], through phone calls and text messages. After several attempts to get in touch, she finally replied on Monday, stating she was sick but would call me Tuesday morning to resolve the issue. She never called. By Wednesday, I had to escalate the issue, and a manager named \[sensitive content hidden\] called me back. After explaining the situation and providing written proof of what had been promised to me, \[sensitive content hidden\] assured me that the fee would be credited back to my account and that it wouldn’t be charged again until the end of my subscription term in May. If we don’t sign up with them for credit card processing before May, they will continue to charge us $ 930 per month for not processing with them. While the issue was eventually resolved as far as crediting us the $ 930, (after significant delays and frustration), the experience left a bad taste. I’m now out over $2,000 for IT fees, paying more than $300 per month for a service that wasn’t what I was promised, and I’m now looking for a new POS system, because we do not want to process with them because of the bad reputation that they have with the credit card processing. After reading other reviews, I’ve found that I’m not alone in this situation—other customers have faced similar issues with misleading promises and unexpected fees. Ultimately, Lightspeed failed to meet the expectations set by their sales team, and I can’t trust them going forward. I would advise anyone considering this system to carefully review the full terms and make sure you're fully aware of all potential costs before committing. ----- ### "After 11 years of service, I am switching to a different POS system and would not recommend Lightspeed." — 2.0/5 > **Elissa** | *22 October 2025* | Retail | Recommendation rating: 1.0/10 > > **Pros**: I signed on in 2014 when this software was still owned by Shopkeep. It did everything that we needed it to do and support was always available. Unfortunately that is no longer the case. > > **Cons**: Shopkeep was purchased by Lightspeed. They want all customers to switch to their credit card processing, Lightspeed Payments, eliminating competition and taking control of pricing out of the customer's hands. As a customer who chose not to switch I am given one option of an outdated credit card machine that no longer works well with the retail app. In addition, I just received an email that the cost of the service will be increasing by $40/month, making it more expensive than most retail POS subscriptions. > > I have spent hours on chat and phone support, trying to come up with a solution to an outdated machine that does not connect/stay connected. It is embarrassing to have to punch customers' cc numbers in manually because you cannot obtain a functioning credit card machine. Yesterday I waited in the phone queue for over an hour, waiting for customer support. This is unique to Lightspeed, as I rarely waited longer than a few minutes for support when Shopkeep owned the software. I have already ordered hardware for a new POS system and will be discontinuing use of Shopkeep by Lightspeed, despite having almost a full year of prepaid service remaining. For me it is not worth the stress and frustration. ----- Page: 1 / 40\ Next: [Next page](https://www.capterra.ie/software/120491/lightspeed-retail?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/120491/lightspeed-retail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data