You might also like...
Who Uses Lightspeed Retail?
Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience
What Is Lightspeed Retail?
This cloud-based POS centralizes inventory management, employee management, sales reporting & accounting across locations and channels.
Lightspeed Retail Details
Lightspeed
http://www.lightspeedhq.com/
Founded 2012
Compare Lightspeed Retail with similar products
Starting price
Free Version
Free Trial
Lightspeed Retail deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Linux (Desktop)
- Chromebook (Desktop)
- iPad (Mobile)
Training
- Live Online
- Webinars
- Documentation
- Videos
Lightspeed Retail Features
Apparel Management Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Billing & Invoicing
- Bills of Material
- Cataloguing/Categorisation
- Collaboration Tools
- Communication Management
- Customer Database
- Customisable Reports
- Customizable Fields
- Distribution Management
- Electronic Payments
- Forecasting
- Inventory Management
- Inventory Optimisation
- Inventory Tracking
- Invoice Management
- Lifecycle Management
- Materials Management
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Processing
- Order Tracking
- Planning Tools
- Price / Margin Management
- Product Management
- Production Management
- Production Tracking
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Supply Chain Management
- Third Party Integrations
- Warehouse Management
- eCommerce Management
Bakery Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- Billing & Invoicing
- Cash Management
- Commission Management
- Credit Card Processing
- Customer Database
- Customer Management
- Customisable Reports
- Data Import/Export
- Delivery Tracking
- Discount Management
- Electronic Payments
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Labor Cost Calculator
- Loyalty Program
- Marketing Automation
- Multi-Location
- Nutrition & Ingredient Labels
- Nutrition Analysis
- Offline Access
- Order Entry
- Order Management
- Order Processing
- Payroll Management
- Point of Sale (POS)
- Price / Margin Management
- Production Management
- Promotions Management
- Purchase Order Management
- Real Time Reporting
- Recipe Management
- Recipe/Formula Costing
- Reporting & Statistics
- Returns Management
- Sales Forecasting
- Sales History
- Sales Management
- Sales Orders
- Sales Reports
- Stock Management
- Third Party Integrations
- Time Clock
Barcode Generator Software
- API
- Activity Tracking
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode / Ticket Scanning
- Barcode Printing
- Barcode Recognition
- Barcoding/RFID
- Billing & Invoicing
- Cost Tracking
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Customization
- Data Import/Export
- Historical Reporting
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Label Printing
- Label Templates
- Labeling
- Location Tracking
- Mobile Access
- Multi-Channel Management
- Multi-Location
- Order Management
- Order Processing
- Order Tracking
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Receiving Labels
- Reporting & Statistics
- Returns Management
- Sales Orders
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Status Tracking
- Stock Management
- Summary Reports
- Supplier Management
- Third Party Integrations
- Warehouse Management
- Workflow Management
Consignment Software
- API
- Activity Dashboard
- Activity Tracking
- Barcode / Ticket Scanning
- Barcode Recognition
- CRM
- Categorisation/Grouping
- Consignor Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customisable Categories
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Discount Management
- Electronic Payments
- Email Marketing
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Optimisation
- Inventory Tracking
- Label Printing
- Loyalty Program
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Tracking
- Point of Sale (POS)
- Price / Margin Management
- Price Optimisation
- Promotions Management
- Purchase Order Management
- QuickBooks Integration
- Real Time Data
- Repair Tracking
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Sales Reports
- Sales Tax Management
- Self Service Portal
- Shipping Management
- Shopping Cart
- Time Clock
- Transaction History
- eCommerce Management
Headless eCommerce Platform Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Application Management
- Barcode / Ticket Scanning
- CRM
- Cataloguing/Categorisation
- Content Management
- Conversion Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Segmentation
- Customer Touchpoints
- Data Synchronisation
- De-Coupled Front & Back Ends
- Discount Management
- Electronic Payments
- Email Marketing
- Integrated Development Environment
- Inventory Management
- Inventory Optimisation
- Inventory Tracking
- Loyalty Program
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Order Management
- Order Processing
- Price / Margin Management
- Product Catalogue
- Product Data Management
- Promotions Management
- Purchase Order Management
- Ratings / Reviews
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- SEO Management
- Sales Orders
- Search/Filter
- Shipping Management
- Shopping Cart
- Template Management
- Third Party Integrations
- Web/Mobile App Development
- Website Management
- eCommerce Management
Inventory Control Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Printing
- Barcode Recognition
- Barcoding/RFID
- Billing & Invoicing
- Check-in/Check-out
- Cost Tracking
- Customer Database
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Forecasting
- Inventory Auditing
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Item Management
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Processing
- Order Tracking
- Point of Sale (POS)
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- SKU/UPC Codes
- Sales Orders
- Sales Reports
- Search/Filter
- Serial Number Tracking
- Shipping Management
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
Inventory Management Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- Cost Tracking
- Customer Database
- Customisable Reports
- Data Synchronisation
- Forecasting
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitting
- Manufacturing Inventory Management
- Mobile Access
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Tracking
- Point of Sale (POS)
- Product Identification
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Search/Filter
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Third Party Integrations
- Vendor Managed Inventory
- Warehouse Management
- eCommerce Management
Jewellery Store Management Software
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Appraisal Management
- Barcode / Ticket Scanning
- Billing & Invoicing
- CRM
- Cataloguing/Categorisation
- Commission Management
- Consignments
- Credit Card Processing
- Customer History
- Customisable Reports
- Data Import/Export
- Data Synchronisation
- Discount Management
- Electronic Payments
- Electronic Signature
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Jewellery Design
- Label Printing
- Loyalty Program
- Marketing Automation
- Multi-Location
- Multi-Store
- Order Processing
- Price / Margin Management
- Pricing Management
- Promotions Management
- Purchase Order Management
- RFID Scanning
- Receipt Management
- Repair Tracking
- Reporting & Statistics
- Retail Inventory Management
- Rewards Management
- Sales Orders
- Sales Trend Analysis
- Stock Management
- Supplier Management
- Tagging
- Third Party Integrations
- Vendor Management
- Wholesaler Management
Multi-Channel eCommerce Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Cataloguing/Categorisation
- Channel Management
- Customer Accounts
- Customisable Branding
- Customisable Templates
- Data Import/Export
- Data Synchronisation
- Discount Management
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Marketplace Integration
- Mobile Commerce
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Tracking
- Product Catalogue
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real-time Updates
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- SEO Management
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Shipping Labels
- Shipping Management
- Shopping Cart
- Social Commerce
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
- Website Management
- eCommerce Management
POS Systems
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- CRM
- Commission Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customisable Reports
- Discount Management
- Electronic Payments
- Electronic Signature
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Layaway Management
- Loyalty Program
- Multi-Location
- Offline Access
- Order Management
- Ordering Automation
- Payment Processing
- Point of Sale (POS)
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Restaurant POS
- Retail Inventory Management
- Retail POS
- Returns Management
- Sales Orders
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Stock Management
- Third Party Integrations
- Transaction History
- eCommerce Management
Retail Management Software
- API
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- CRM
- Commission Management
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Reports
- Data Synchronisation
- Discount Management
- Electronic Payments
- Email Marketing
- Employee Management
- For Retail
- Forecasting
- Gift Card Management
- Inventory Management
- Inventory Optimisation
- Inventory Replenishment
- Inventory Tracking
- Loyalty Program
- Mail Order
- Merchandise Management
- Multi-Currency
- Multi-Location
- Offline Access
- Order Management
- Point of Sale (POS)
- Promotions Management
- Purchase Order Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Shipping Management
- Stock Management
- Third Party Integrations
- Warehouse Management
- eCommerce Management
Retail POS Systems
- API
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- Cash Management
- Commission Management
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Reports
- Data Import/Export
- Data Synchronisation
- Discount Management
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Replenishment
- Inventory Tracking
- Loyalty Program
- Multi-Currency
- Multi-Location
- Order Management
- Point of Sale (POS)
- Price / Margin Management
- Pricing Management
- Product Catalogue
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Retail Inventory Management
- Retail Management
- Returns Management
- Returns Tracking
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Stock Management
- Third Party Integrations
- Touch Screen
- Transaction History
- eCommerce Management
Shopping Cart Software
- API
- Abandoned Cart Saver
- Access Controls/Permissions
- Activity Dashboard
- CRM
- Cataloguing/Categorisation
- Credit Card Processing
- Customer Accounts
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Data Synchronisation
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Email Templates
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Tracking
- Product Catalogue
- Product Configurator
- Product Ratings / Reviews
- Promotions Management
- Real Time Data
- Refund Management
- Reporting & Statistics
- Returns Management
- SEO Management
- SSL Security
- Sales Orders
- Sales Trend Analysis
- Shipping Management
- Shopping Cart
- Social Media Integration
- Stock Management
- Tax Management
- Template Management
- Third Party Integrations
- eCommerce Management
eCommerce Software
- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Management
- Cataloguing/Categorisation
- Channel Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Customisable Branding
- Customisable Templates
- Data Security
- Data Synchronisation
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Tracking
- Kitting
- Loyalty Program
- Mobile Access
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Order Management
- Order Processing
- Order Tracking
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Reviews Management
- SEO Management
- Sales Orders
- Sales Trend Analysis
- Shipping Management
- Shopping Cart
- Social Media Integration
- Template Management
- Templates
- Third Party Integrations
- Website Management
- eCommerce Management
eCommerce Software for Small Business
- Cataloguing/Categorisation
- Channel Management
- Customer Accounts
- Email Marketing
- Inventory Management
- Loyalty Program
- Mobile Commerce
- Order Management
- Product Configurator
- Promotions Management
- Returns Management
- SEO Management
- Shopping Cart
iPad Kiosk Software
- Automatic Reset
- Browsing Restrictions
- Data Synchronisation
- Mobile Device Management
- Offline Access
- Point of Sale (POS)
- Remote Access/Control
- Self Check-in/Check-out
- Self Ordering
- Surveys & Feedback
- Timeout
iPad POS Software
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- Barcode Recognition
- CRM
- Cash Management
- Clock In / Out
- Commission Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customisable Reports
- Data Import/Export
- Discount Management
- Electronic Payments
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Multi-Location
- Offline Access
- Order Management
- Partial Payments
- Point of Sale (POS)
- Pricing Management
- Promotions Management
- Pub POS
- Purchase Order Management
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Restaurant POS
- Retail Inventory Management
- Returns Management
- Returns Tracking
- SSL Security
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Stock Management
- Third Party Integrations
- Time Clock
- Transaction History
- eCommerce Management
Lightspeed Retail Alternatives
More Lightspeed Retail alternatives
Lightspeed Retail Reviews
Read all reviewsOverall rating
Average score
Luigi M.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/6/2021
"Loving it"
Comments: Very happy. Customer service is excellent. Wait times are minimal when help is needed. Inexpensive, easy, and fully integrated with Moneris.
Pros: Ease of use. Easy to train. Cloud based system makes bookkeeping super easy. Integration with moneris.
Cons: Bill splitting can be a little more intuitive. Would not let me edit labour hours once uploaded to cloud which I found weird. Some type of emergency offline back-up would be helpful as well.
- Reviewer Source
- Reviewed on 24/6/2021
Zach C.
-
Overall Rating1 /5
-
Ease of Use4 /5
-
Features & Functionality1 /5
-
Customer Support1 /5
-
Value for Money1 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 17/3/2020
"Frequent Outages"
Comments: Overall, the system provides all that we need. Problem is, we don't know if the system will be online when we need it.
Pros: The system ties together items, sales, customers, and sales staff seamlessly. This allows us to dig in and review product performances like never before. Using the matrix feature makes creating items with multiple sizes, colors, and fits easy.
Cons:
The system crashes. These past few months have been especially stressful with our busy season approaching. The following list is made up of days in which we were not able to take payment from customers anywhere from a few minutes to a few hours.
Monday March 16, 2020
Wednesday Feb 26, 2020
Saturday Feb 15, 2020
Saturday Feb 1, 2020
Thursday Jan 30, 2020
Saturday Dec 14, 2020
Friday Dec 13, 2020
Friday Dec 6, 2020
Sunday Nov 3, 2019
Monday Sep 30, 2019
Thursday July 18, 2019
Saturday July 13, 2019
We've had an email in, with several followups, to our Lightspeed rep for the reassurance these outages will slow/stop. Unfortunately every email has gone unanswered for over a month now. This lack of communication is very frustrating. We're just waiting for an outage on a weekend during our busy season. Being we are locked into a contract we have no way out but are actively searching for an alternative as to not live in the fear of an outage at any moment.
Lightspeed Payments is another spot to touch on. All told, the switch to Lightspeed Payments would cost our company roughly an extra $7,000/year on top of our current processing costs with Vantiv.
Vendor Response
by Lightspeed on 20/3/2020
Hello Zach,
Thank you for your feedback. We would like to sincerely apologize for your recent experience, and we are sorry to hear you were less than satisfied with the product and service received. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease.We will have someone from our Customer Success Team reach out to you shortly.
Thank you,
Lightspeed POS
- Reviewer Source
- Reviewed on 17/3/2020
Traci B.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 7/6/2021
"Lightspeed for Retail"
Comments: We are a brick and mortar Women's Boutique and Formal Wear and have been with Lightspeed for over 5 years. We thoroughly researched many POS systems, before going with our decision and couldn't be happier. The system is easy to set up and use and simple to train employees on. The customer profiles make it easy to customize shopping experiences for all of our customers and stay in contact with them.
Pros: The customer service is excellent and available 24/7, which is critical in our business. The reports Lightspeed generates helps us better gauge sales and thus make better buys more cost effectively.
Cons: None that I can think of or have seen in competitors.
- Reviewer Source
- Reviewed on 7/6/2021
Verified Reviewer
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 7/1/2021
"The Point of Sale solution"
Comments: Overall, the software does a great job in helping Accountants, managers and front liners in the Retail industry. What's great is that it integrates with ECommerce to be more efficient in selling your products out there, not just from the brick and mortar setup, but in the online as well.
Pros: I tinkered with this software and got ot know this from the inside and out. I like the functionalities as it allows you to break free from the spreadsheet and manual entry. Gone are the days of tallying and doing adjustments on a piece of paper. It has filter functions for reporting, it auto calculates taxes by assigning it in the initial setup, browser printing integration, you can conveniently import inventory from a csv file to your POS system and export those reports in a csv format. The hardware associated to it works seamlessly like the tablets, scanners, and printers. Although , it endorses Apple products, it works perfectly fine with Windows operating systems. It also has a companion product which is called Lightspeed Accounting that is comparable to Quickbooks
Cons: A few bugs are slowly being fixed as each maintenance and update is released, just like any other software. Although workarounds can be done to remedy it, but you'd have to seek assistance from Tech Support.
- Reviewer Source
- Reviewed on 7/1/2021
Zondre W.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/6/2019
"Great integrated system"
Comments: Lightspeed has been great. We have been using it for over a year and it has met my expectations. Whenever I request help, which isn't that often anymore they are quick to respond.
Pros: The best feature of LIghtspeed is the analytics package. As a senior manager you can spend a lot of time calculating your performance manually in excel. But the Analytics package takes care of all of that. It's easy to see the performance of your inventory, employees and marketing at any time. There are also a lot of apps that work with Lightspeed that make it the most functional POS system I've used. The fact that the ecommerce is integrated as well makes it a great fully integrated system. You could pay a lot more to piece together all the of the systems you need. Or you could spend a huge amount of money creating a custom system.
Cons: There are some small idiosyncrasies like not adjusting sync times for your local time zone. So, yesterday is never accurate you have to wait for the next days sync to get have accurate information. I would also like to be able to have our time management app sync employee time to Lightspeed so we don't have to enter it manually. I've given up on tracking employee hourly performance for this reason. Or if they offered a better time clock management natively that would help. I'd also like them to include the previous year comparisons in their dashboard. And, I'd like to look at seasonal performance rather than just month to month and week to week.
- Reviewer Source
- Reviewed on 14/6/2019
