Infor OS

FPL

Comments: Our biggest issue with Birst with users is the speed of accessing and displaying data in report. Overall, Birst is a great reporting tool that makes it easier for IT department to create / deploy new reports.

Pros:

Ease of use for users as well as as easy management for system administrators.

Cons:

Speed of accessing and pulling data on live reports.

Practical Reporting Engine

Comments: Overall experience was good, however we didn't continue using this platform for long because of their inadequate customer support.

Pros:

Infor OS is very very intuitive and informative. It's AI and machine learning capacity is incredibly awesome and very very useful to take business decisions ahead of time.

Cons:

Everything was fine but it's quite pricey to maintain and also the learning curve to get the hang of the application may take longer.

Birst OEM appliance client building software for insurance

Pros:

Birst is a tool that is very flexible and has a UI offering that is very platform independent. They also have designed their product to follow the Kimball methodology for dimensional modeling which helps make the tool easier to understand if you are a seasoned dimensional modeler. They are visibly investing in innovations that are meeting or exceeding the needs of BI Community (Angular, iOS/Android apps, end-user data blending.) They have a very fast development team and release new functionality sometimes quicker than we expect. Birst staff and leadership know us by our first names. They do try to build a relationship with their clients and not treat you like an accounting revenue stream. Their community is closed but very tight.

Cons:

Being on the cutting edge, sometimes features don't work as advertised at first. It's usually a good thing to wait for a few maintenance releases after a new major release comes out if you have an appliance. On the support front, they need not be so quick to recommend that you upgrade to the next release to address a defect, especially if it isn't due out for a few weeks. Sometimes it feels like rely on their community too much to help keep the ship going. Being an application born in the cloud, there are some unpolished processes that appliance customers need to learn to get things to work from time to time. Birst is growing and they are ramping up new staff all the time. If you don't feel you're getting the best answer to your question, you need to sometimes push them to get it.

Efficient Analytical System

Comments: It was intimidating to start with however once we got the hang of it, it was great and proved to be a great tool for our business operation.

Pros:

It was a pleasure to use this application and this has plethora of data warehousing features. Business decisions come at ease when you use this application.

Cons:

At times we found the application isn't that user friendly and quite complex to use. If you don't understand how it's features work well, then you wouldn't be able to reap the benefits of using this application at all.

Consistently reliant software for our events management

Comments: This software handles much of our day-to-day management for events and activities

Pros:

This works with all of our internal systems for reservation management

Cons:

Not as robust or customizable as we would like.