
Paychex Flex
What Is Paychex Flex?
Paychex Flex is an all-in-one Payroll & HR solution that you can build on as your business grows or changes. Use it to run payroll and integrate your HR administration, retirement, and insurance management with service the way you want it and our expert knowledge of the regulations that could affect your business.
Get 6 months of free payroll processing for a limited time. Click the link for more details.
Who Uses Paychex Flex?
Choose the right level of technology and support for your business now — while keeping the ability to grow as your needs change.
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Paychex Flex
Reviews of Paychex Flex

April
Human resources and benefits management.
Comments: It is a very complete human resources management platform, it helps us to better control time in and out, compliance of hours worked, payment and transactions to employees, benefits and overtime management, vacation and rewards for goals met, an engine for a fast and eficienbte management department.
Pros:
It helps us to have high standards in the performance of our employees and measure progress.It allows us to customize dashboards and build detailed reports.It is flexible and easy to use, especially when it comes to adding or removing employees.
Cons:
There are no complaints about this platform.
Mohan Manohar
"Streamlining HR and Payroll Management with Paychex Flex: A Comprehensive Solution for Businesses"
Comments: The product is known for its comprehensive HR and payroll management tools that enable businesses to streamline their HR and payroll processes and stay compliant with tax laws. Many users also appreciate the mobile access and employee self-service tools, which enable employees to manage their HR and payroll information on-the-go and reduce administrative burden on HR departments.Paychex Flex is a comprehensive solution for businesses to manage their HR and payroll needs efficiently, but like any software product, it may have some limitations and challenges that users should consider when evaluating the product for their needs.
Pros:
It enable businesses to calculate payroll taxes, process paychecks, and manage employee time and attendance. It helps businesses manage employee benefits, including health insurance, retirement plans, and other employee benefits.HR management tools, including employee onboarding, performance tracking, and time-off management. aychex Flex includes tools to help businesses manage their hiring process, including job postings, applicant tracking, and candidate communication.It can be accessed through mobile devices, enabling employees to manage their payroll and HR information on-the-go. It provides employees with self-service tools to manage their HR and payroll information, including viewing pay statements and updating personal information. It enable businesses to generate custom reports on HR and payroll data, including payroll summaries, benefits summaries, and tax reports.
Cons:
It can be relatively expensive compared to some other HR and payroll management solutions, which may be a concern for smaller businesses with limited budgets.It offers integration with a wide range of third-party applications and services, some users may find that integrating with certain applications or services is challenging or not possible.
Ashton
I have never been happy with Paychex.
Comments: They never fully finished helping us get our platform set up. There is suppose to be a general ledger integration that is suppose to give us a report that breaks down our payroll items so we can enter the details into the books. No one has ever helped us set up our platform so this works. The report is always blank. I spent over a year trying to get people to help set this up so it would work and every customer service person would just pass the buck or tell me they would get back to me but never did. Then with the time clock feature it would be great if they would stop trying to change and update it. I spend more time fixing employees time punches because Paychex is down. Furthermore, the new timeclock platform that Paychex is trying to launch seems scares me because they seem to be missing a lot of key features that were on the old one. Finally, I don't know what their employees do all day. I swear our service reps are out of the office more than they are ever in the office.
Pros:
The software looks like it should work well and that is has a lot of features that would be helpful. I do like how they take care of a lot of the tax related things so that I don't have to create and file all the different employment tax documents.
Cons:
Timeclock system is often down.Poor customer service.No follow through to make sure everything was finalized on initial setup.They always try to sell me new products when the ones I have don't work.Talked to a Paychex Technical support employee who admitted that the back end was not that great.

Sara
Paychex Flex is a simple and straightforward system
Comments: Paychex Flex's interface has always been straightforward to use; the admin dashboard is full of useful information and it's impossible to miss any updates or notifications. Our less technically-inclined staff members have no trouble navigating the user dashboard.
Pros:
I manage the company's administrative tasks, including Payroll, Onboarding, and HRS. There is no way to overstate the amount of time it has saved me. About 5 minutes are all I need to do payroll, and that's only when there's a new employee.
Cons:
The ability to look at Payroll records dating back more than two years. There are numerous Payroll Representatives. Inconveniently, I have to deal with a separate point person for each functionality.
Nadezhda
Great Experience with Paychex Flex!
Comments: Overall, I had a great experience with Paychex Flex. It was easy to set up and use, and customer service was always available to help with any questions I had.
Pros:
Paychex Flex makes it easy to manage payroll, taxes, and other administrative tasks. The user interface is intuitive and the customer service is excellent.
Cons:
Paychex Flex can be expensive compared to other payroll software.