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What Is Domo?

Domo puts data to work for everyone so they can multiply their impact on the business. Underpinned by a secure data foundation, our cloud-native data experience platform makes data visible and actionable with user-friendly dashboards and apps. Domo helps companies optimize critical business processes at scale and in record time to spark bold curiosity that powers exponential business results.

Who Uses Domo?

Domo serves enterprise customers in all industries looking to manage their entire organization from a single platform.

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Reviews of Domo

Average score

Overall
4.3
Ease of Use
4.1
Customer Service
4.0
Features
4.3
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nurul Iman
Nurul Iman
Information Technology Assistant in Malaysia
Verified LinkedIn User
Banking, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Data management using Domo

4.0 2 years ago

Comments: It gives a new way technique of data management and analysis. We are very happy with this software.

Pros:

It's easy to customize and drive this program. Our consumers may access data from their mobile gadgets or any location with internet access. Tables and graphs are intuitively laid out for users. The drag-and-drop component makes it simple to assemble visualizations.

Cons:

The execution and customer service have been a disaster. We used two separate advisors for the deployment but never used the solutions they suggested.

Dayna
Sr Director, Implementation Operations in US
Automotive, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

A consistent fan and supporter

5.0 6 months ago

Comments: I'm a fan of DOMO and I like using it. It allows me and many of peers to use the technology and the data easily in the ways we need to use it to make critical business decisions.

Pros:

It's easy to use. Any tool that requires significant training isn't a tool that is going to be easily adopted. Domo is intuitive and efficient.

Cons:

Not sure this is a domo thing or an us thing, the list of reports needed are extensive.

Marnie
Designer in US
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Domo somewhat useful

3.0 3 months ago

Pros:

It's analytics is pretty easy to understand.

Cons:

Some features are not too user friendly and can be confusing

Yuan
Senior Data Scientist in US
Health, Wellness & Fitness, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Easy-To-Work Business Intelligence Tool

5.0 6 months ago

Pros:

DOMO plays as an integrated platform that combines data from various data sources so that data scientists and data analyst could easily do the further investigations. The graphical programming tool (ETL) is another advantage for code-less development. The visualizations and dashboards are great for our business intelligence activities.

Cons:

It's hard to set up the PDP policies even with the dynamic PDP policy since all the attributes need manual inputs. The help function is not that friendly.

Gunjit
Data Analyst in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

DOMO Tool Feedback Review

5.0 6 months ago

Comments: My experience is awesome, I worked in DOMO for almost 5+years and I love this tool

Pros:

Its a combination of everything Data extraction --> building ETL--> Dashboard Creation

Cons:

DOMO is a bit expensive, and the higher management must consider that when compared with other BI tools.

Matthew
Business Intelligence Analyst in US
Staffing & Recruiting, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Strong BI cloud platform

4.0 6 months ago

Pros:

The flexibility to quickly alter datasets via magic ETL, beast modes, views and control the data being exposed to dashboards.

Cons:

Sometimes it can take a bit longer to acheive a task in comparison to competitors like Tableau.

Benny
Implementation Manager in US
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Domo works great with Salesforce!

5.0 6 months ago

Pros:

Domo pulls data quickly from Salesforce, which is vital for our company. Salesforce reporting isn't excellent, but Domo gives us everything we need.

Cons:

It is not the easiest to navigate initially, but it is not difficult to figure out.

James
Account Manager in US
Security & Investigations, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Domo makes it easier

5.0 6 months ago

Comments: Exceptional tool where I could find up to date information

Pros:

Synchronized data makes it easier to analyze between the modules

Cons:

It took a while to master it but when you master it becomes super fun

Ram
Chief of Party in US
Construction, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

A Powerful and Brilliant Analytics and Business Intelligence Tool.

5.0 7 months ago

Comments: It is now possible to make data-driven business decisions with Domo.Again,it is possible to uncover actionable data insights with Domo.

Pros:

With Domo,it is simple to create stunning data visualizations in real-time.It is simple to prepare and explore data with Domo.It is possible to analyze complex data with Domo.Again,it is simple to create customizable data reports and dashboards with Domo.

Cons:

Until now I'm yet to encounter any drawbacks with Domo.

Kelly
National Trainer in US
Real Estate, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Domo makes Data Pretty

5.0 10 months ago

Pros:

I love the way that Domo pulls data into visually appealing formats. It makes reviewing, understanding, and sharing information way easier and applicable to more audiences, which is a major win. It is also easy to use, which is an additional plus!

Cons:

Sometimes navigating to the sources of the data is difficult - If I didn't create the card or was not trained in what the card consumes, I find it sometimes hard to figure out what data is included in it.

Verified Reviewer
Verified LinkedIn User
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Business Intelligence at the

5.0 5 years ago

Pros:

Domo enables as to give a live 360 degree view on our business and makes data accessible and visible to everyone in the company. It’s not just about visualization of KPIs and other data. You can take the data and turn it into actionable steps. Furthermore, the existing integrations that are available makes it easy to have all our data available in Domo and combine them. You can still see the start-up mentality and the new features and the speed that they deliver new features and product improvements is amazing. For us Domo is so much more than just about data - we have it part of our product development process and have a lot of operational processes built on data transformations that we built in Domo.

Cons:

DOMO is very costly compared to other BI tools, especially when you want to have separate user accounts for each user and do not share accounts among users. Other than that Domo worked already most of the cons that I had in the beginning.

Ajay
Business Systems Admin in Canada
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Domo Review

4.0 last year

Comments: Overall I feel this tool is powerful enough for the mid tier SAAS industries for their dashboard/reporting needs.

Pros:

It has good number of connectors to all the enterprise applications.Very powerful ETL tool to migrate data from spreadsheets.

Cons:

I feel we have less dashboard/card customizations compared to Tableau and also the user interface of dashboard builder is not that good for basic users.

Jordan
Bdm in US
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

I live Domo

5.0 2 years ago

Comments: I don't have anything bad to say about it

Pros:

I love everything about Domo especially the real time insight are accurate and we can trust we're making the right decision

Cons:

I like everything about the Domo platform

Seema
Digital Marketer in US
Financial Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Domo for Reporting

3.0 6 months ago

Pros:

Reviewing Monthly performance using available dashboards

Cons:

Gaps in seamless integration with other platforms.

Akshika
Akshika
iOS Developer in India
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Domo is a truly outstanding, sophisticated, and powerful BI programme

4.0 2 years ago

Comments: It assists us in seeing what is buried beneath the data. You are aware that not every data can be seen in an excel sheet. It eliminates the need to manually pull and enter all of our data, which is time-consuming. It also allows us to visualise and alter our data in ways that were previously impossible. It offers just remarkable analytical capabilities that have helped us to better leverage all of the organization's data to make choices, particularly commercial and financial ones.

Pros:

Every function is quite simple to use, but if you don't know how to utilise it, they provide fantastic knowledge-based publications. Domo enables us to create really well-designed dashboards that present data from numerous sources fast and effortlessly. When it comes to analytical skills, it is also a potent tool with an excellent report generator. Increases visibility into performance. It provides several chart kinds that are categorised based on the requirements. The best thing is that it generates an auto chart utilising multiple dimensions and measurements.

Cons:

When an issue happens on the SQL side, I notice it, but I'd need additional information about it. Sometimes a single statement isn't enough to explain what's wrong with the SQL. The colours are terrible, and the graphs and other elements aren't as easy to use as Power BI or other tools. The only thing that may be enhanced is the graphical tools; otherwise, it is wonderful and works well.

Ramon
Office manager in US
Legal Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Domo for a Law Firm

5.0 2 years ago

Comments: Overall the reporting has been great. I send a weekly productivity report to the staff that Domo allows us to break down by position. This is great for reviews

Pros:

Being able to get a pulse check on reporting for the Firm at a glance. We review the reports weekly and even send employee reports that track productivity.

Cons:

It’s hard to dislike anything. The reporting is easy to use

Vincent
Business Analyst in Canada
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Gets the job done

4.0 2 years ago

Comments: We use Domo as a central place to process and visualize data from a number of internal sources. Almost no one outside of our BI team ever visits Domo. But I use it every day to monitor, analyze, and pull insights from our data sets. I found it easy to learn and while it's not without limitations, it's a very powerful tool that's crucial to my work.

Pros:

It's very easy to get data into Domo, clean, process, and visualize it. No code required and fairly easy to use and maintain.

Cons:

Getting data out of Domo is challenging. It's expensive overall, and features like visualization hosting are extremely expensive.

Zach
Attractions Manager in US
Entertainment, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

DOMO saves time and money

4.0 2 years ago

Comments: Since using DOMO, we have saved a ton of time on data analysis and decision making processes for several areas of our business.

Pros:

I love how this tool makes it easy to combine multiple data sources and create dashboards and cards that make data analysis and reporting a snap. The time savings this tool provides is invaluable.

Cons:

I wish DOMO had more connectors and improved some of their existing connectors. Their Qualtrics connector for example I think could be improved in a way that allowed survey result data to be pulled into DOMO so that I could analyze and present the data more easily than I can in Qualtrics itself

Dylan
Data Analytics Manager in US
Leisure, Travel & Tourism, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Domo is intuitive, modern, and helps your business monitor KPI's

5.0 2 years ago

Comments: Domo has become critical for managing our business and has provided us real time visibility into all areas.

Pros:

I liked that you didn't have to have a developer background to effectively use the tool. Everything is laid out and simplified in a way that allows you to create visualizations in a user friendly way.

Cons:

There aren't many cons but some of the pre-built connectors don't work as intended and it's the responsibility of the vendor to fix.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Goodbye Excel, Hello Domo!

5.0 2 years ago

Pros:

Domo makes it easy to create clear and interesting visualizations that empower users with accurate data to make effective business decisions. I also like that it easy to change chart types mid-stream if I should decide that I want to take a different approach. Lastly, Domo's functions/calculations capabilities make it easy to map data or display standard global metrics with disparate data.

Cons:

It would be nice if Domo provided more options for color coding summary data (text and/or numbers). I also appreciate more gauge options both in terms of functionality and colors.

Verified Reviewer
Verified LinkedIn User
Media Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Domo Is expensive but well worth the investment

5.0 5 years ago

Comments: I really like Domo it's hands down my favorite piece of software and also my favorite company to work with. It has solved countless reporting problems an saved thousands of hours spent repetitive reporting tasks for our team.

Pros:

It's incredibly powerful and allows any one (regardless of coding or data science background) the ability to create dynamic reports and complex data automations. The best part of Domo though is the customer support. When you call support you get a human right away and they are always ready to help regardless of how complicated your problem is or how much time it will take to solve. You never feel helpless with Domo, only empowered

Cons:

It costs a fortune and they have no entry level packages. they also have a habit of releasing awesome features that aren't included in the main package and that cost puts the platform well out of reach for most companies.

Amit
Software Engineer in India
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Best tool for data visualization and ETL.

4.0 2 years ago

Pros:

Best thing about Domo is data preperation and data visualization on the single plateform and makes very efficient to work and very easy to connect data to visualization just import data and prepare and go on you don't need to worry about refresh data domo will take care those things we just need to focus on the productivity instead of setting up things.

Cons:

In the data preperation there is a option view this is good option but if we want to edit already created view then it doesn't let you change that easily specially when we use group by in view.

Verified Reviewer
Verified LinkedIn User
Consumer Goods, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Domo for the win!

4.0 2 years ago

Pros:

The ability to quickly connect various data sources and generate reports with ease.

Cons:

The DDX bricks have an inherent limit to the maximum number of rows it can retrieve, this is not cool. I've had to create ETL's to whittle the results down enough to use the dataset in my DDX brick.

Patrick
Specialist II (Engineer) in US
Automotive, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great with a dash of salt

5.0 2 years ago

Comments: Overall experience is good. Just need more training options for specific subjects. Update the developer site.

Pros:

Very powerful and very flexible software. Lots of options to get data into Domo and to manipulate it.

Cons:

Training/Learning. I have to search all over the web to learn how to do things. When I work with Domo developers I'm told the training material is out-of-date and I should be doing something another way. (I appreciate the honesty of the developers, just not the out of date training material). Need some kind of tier training system. Not every user needs all the nitty-gritty details, but others like myself who have to work daily in domo need better understanding of the details.

Dawari
Data Analyst in US
Retail, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Do Mo with Domo

5.0 2 years ago

Comments: Product is reliable and there is great support

Pros:

Ease of use and speed. We can process millions of rows accurately and timely

Cons:

Would be great to be able to group data and use beast mode along with SQl