Who Uses OrderWise?

OrderWise is a modular, scalable solution that is built to serve businesses of all sizes, industries and sectors.

What Is OrderWise?

30 years established, OrderWise Business Management Software brings together your supply chain, order processing, stock management, financials and distribution processes into a single application held on a single database.

OrderWise can be scaled to meet the specific requirements of your business, allowing you to buy only the features you need and grow into the rest later. So whether you are a wholesaler, distributor, retailer, merchant, web trader or manufacturer, we have a solution for you.

OrderWise Details

Wise Software

http://www.orderwise.co.uk/

Founded 1991

OrderWise Pricing Overview

OrderWise does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Installed - Windows

Mobile - Android Native

Training

In Person

Live Online

Documentation

Support

Business Hours

Online

OrderWise Features

Distribution Software
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
CRM
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Warehouse Management
Barcoding/RFID
Check-in/Check-out
Cost Tracking
Forecasting
Inventory Optimisation
Inventory Tracking
Item Management
Reorder Management
SKU/UPC Codes
Serial Number Tracking
Supplier Management
Alerts/Notifications
Forecasting
Inventory Optimisation
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Catalogue Management
Channel Management
Data Synchronisation
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management
Backorder Management
Catalogue Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Demand Planning
Electronic Data Interchange
Import/Export Management
Inventory Management
Order Fulfillment
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management
3PL Management
Barcoding/RFID
Forecasting
Inventory Management
Multi-Location
Order Management
Purchasing
Quality Management
Real Time Synchronisation
Receiving/Putaway Management
Returns Management
Shipping Management

OrderWise Reviews

Showing 5 of 17 reviews

Overall
4.6/5
Ease of Use
4.2/5
Customer Service
4.8/5
Features
4.5/5
Value for Money
4.2/5
Verified Reviewer
MD
Retail, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/11/2019

"Automate your core business processes"

Comments: Great company to deal with and the interactions have been positive throughout over the last 7 years.

Pros: Great software that helps run our business and drives automation into core businesses processes. It has many great features and is constantly evolving. It offers a lot of flexibility to tie in with your business and allows many customisations. And if a a feature or functionality is missing, you can usually get it developed for a reasonable cost. There are also great reporting features and dashboards built in. Exporting and importing data is easy too. Support and account management is very responsive and helpful. Overall, it's a great and affordable business management software for SMEs covering most business functions.

Cons: Not many. There is no true cloud version (at present) and views cannot be fully customised (e.g. a Sales Order form), which at times can be a bit overwhelming looking at a form which has many more fields than you need.

Vendor Response

by Wise Software on 2/12/2019

Hi,

Thanks for taking the time to leave a review of OrderWise. We are proud of the flexibility our software offers and are pleased you have been able to see the benefits of the many features & functionality available!

We appreciate your feedback and will pass this to our Development department.

Kind regards,
The OrderWise Team

  • Reviewer Source 
  • Reviewed on 13/11/2019
Richard N.
Director
Wholesale, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/11/2019

"Next Level Software "

Comments: OrderWise has enabled Rock Fall Safety Boots to take the next step in our growth strategy. We went live with OrderWise in January 2018, opting to take all relevant modules including Accounts, CRM and Business Intelligence. We quickly added the B2B Portal to our subscription which is a huge USP for us as a business. The most impressive thing about OrderWise is their ability to keep moving forward, a vision that is very much aligned with ours. We have seen several key developments happen that have directly benefited our business in a short space of time. Our customers have seen transformational change in our service capabilities. Without hesitation we recommend OrderWise to stockholding businesses.

Pros: Forward thinking company
All in one business management system
Adaptable
Modular
Quick support response times

Cons: I don't see any cons with OrderWise, compared to the system we moved from everything has been better in every area.

Vendor Response

by Wise Software on 2/12/2019

Hi Richard,

Thank you for your OrderWise review. We take great pride in continuously enhancing our software and have passed on your comments to our Development team.

It's great to hear of the success your business has seen since going live with OrderWise!

We look forward to continuing to work together, as well as providing further updates which will benefit your business.

Many thanks,
The OrderWise Team

  • Reviewer Source 
  • Reviewed on 26/11/2019
Paul E.
IT OrderWise Support Manager
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 23/9/2019

"OrderWise"

Comments: Support is quick and responsive, but development can often take over six months.

Pros: Good for small businesses with a flexible interface.

Cons: Some developments such as courier integrations have different mappings and limited features implemented which then make it difficult to use them together with other couriers.

Vendor Response

by Wise Software on 2/12/2019

Hi Paul,

Thanks for leaving a review, we are pleased you rate our customer service highly as we strive to achieve this throughout the business.

Once again, thank you and we look forward to continuing the partnership with Choice Shops.

Kind regards,
The OrderWise Team

  • Reviewer Source 
  • Reviewed on 23/9/2019
Suzanne P.
E-Commerce Development Manager
Retail, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 23/9/2019

"Revolutionised our business"

Comments: The OrderWise team have been amazing. The sales team, training team, go live team and now our account manager have always been so knowledgeable, accommodating and really friendly. The effort they've all put into to knowing our business and working with us has been fantastic.

Pros: OW has the ability to allow the business to grow and the software will grow with us. There are so many functions that make the business more efficient now but the possibilities look endless for having software that will work with our business rather than the business work with the software.

Cons: I appreciate that there needs to be a cost involved for development but there were some requests made where I thought that the function should either be included or the cost was steep for a minor change.

Vendor Response

by Wise Software on 2/12/2019

Hi Suzanne,

Thanks for reviewing OrderWise. We aim to deliver a high level of customer service across the business, so to receive your comments that this has been achieved is very rewarding to us and will be passed on to our teams.

We look forward to continuing to work together as your business grows.

Many thanks,
The OrderWise Team

  • Reviewer Source 
  • Reviewed on 23/9/2019
Duncan M.
CEO
Wholesale, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 21/11/2019

"OrderWise ERP"

Comments: Customer Support is excellent and fast. Having OrderWise running the back end of our business has given me the confidence and time to focus on the front end.

Pros: OrderWise has allowed us to integrate accounting, inventory and manufacturing in a single platform.
It comes with powerful reporting and once you get used to the grid system, is very easy to use.

Cons: Cost per license is quite high and at the time of writing, the manufacturing pipeline is not capable of separating WIP from different departments.

Vendor Response

by Wise Software on 2/12/2019

Hi Duncan,

Thanks for your review of OrderWise. We are pleased to hear of your positive experiences using our software and with our Support service.

We have passed on your requirements regarding the manufacturing pipeline to the CSM team.

Once again, thank you and we look forward to continuing to work with Candle Shack.

Kind regards,
The OrderWise Team

  • Reviewer Source 
  • Reviewed on 21/11/2019