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What Is Dayforce HCM?

What is Dayforce?
Dayforce is the global people platform for the modern workforce. As a single application, Dayforce unifies data from across the entire employee lifecycle, combining payroll, benefits, workforce management, human resources, talent management, and analytics to provide organizations with real-time, data-driven results at every level. Organizations can find and hire the right people, create schedules that support work-life balance, manage employee development, process global pay, administer benefits, and unlock workforce insights, all while monitoring compliance.
With Dayforce, organizations can unlock quantifiable value and operate anywhere with confidence.

Who uses Dayforce?
Dayforce is designed to scale up or down for organizations with between 100 to 12,000+ employees across all industries.

Who Uses Dayforce HCM?

Dayforce is used by organizations in a variety of industries with anywhere from 100 to 12,000+ employees.

Dayforce HCM Software - Dayforce Hub
Dayforce HCM Software - Dayforce Payroll
Dayforce HCM Software - Dayforce Candidate Grid
Dayforce HCM Software - Dayforce Career Explorer
Dayforce HCM Software - Dayforce Timesheet Approvals-Mobile

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Reviews of Dayforce HCM

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
3.8
Features
4.2
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Melinda
Melinda
Corporate Compensation, Payroll and Benefits Manager in US
Verified LinkedIn User
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Dayforce HCM

5.0 8 months ago

Comments: I love the software platform. I was the project leader during implementation and have been the Administrator since. This is in addition to the Payroll Manager, Benefits Manager, Leave of Absence Administrator and Entitlements Manager. I could not do all of this if the software was exceptional.

Pros:

Dayforce is fully integrated and offers real-time data. The features are easy to use and understand. There is full transparency for both managers and employees. There is a full arsenal of reporting and dashboard options so downloading information is easy. While customization costs, it is an effective way to ensure that the look and feel convey your environment.

Cons:

Any changes needed to your set up result in very high priced change orders, even when the change requested is because of Ceridian issue. The service time for these change projects can sometimes be in excess of 6 months.

Amber
Manager, Payroll and HRIS in US
Nonprofit Organisation Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Dayforce User/Admin 5+ years

4.0 2 months ago New

Comments: Our overall experience with Dayforce has been great, we have used it for 5+ years and don't plan on leaving anytime soon!

Pros:

I like that the system is very intuitive and has many modules that we use and connect. We used Dayforce for payroll, benefits, recruiting, performance, compensation, and so on. The system is very user friendly and easy to use. We also use Dayforce Wallet which is the on demand pay feature and is a huge sucess with our employees.

Cons:

We struggle occasionally with bugs within certain modules, specifically recruiting. When this happens it's very hard to complete tasks.

Celeste
Human Resources Manager in US
Computer Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Frustration & Disappointment

1.0 5 months ago

Pros:

I cannot think of a single thing that I like about Dayforce.

Cons:

Throughout our implementation process, persistent issues plagued our experience with Dayforce. Right from the start, we faced issues with faulty system configuration, including confidential data being accessible to lower level employees. We have been told by support personnel at Dayforce that our system is improperly configured. Our implementation manager failed to address concerns adequately and failed to conclude the professional relationship officially. Instead, we were left with a slew of unresolved issues and unanswered inquiries. Despite scheduled follow-up meetings, these sessions were repeatedly abandoned by the manager. Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our implementation manager that she had to get permission to charge more billable hours to us, and that was why she hadn't communicated with us in several weeks. Seven months post-implementation, our file feeds for benefits remain incomplete. Despite our immediate request following implementation, this crucial aspect of our system has yet to be fully operational. The persistent issues we face significantly hamper our productivity, particularly concerning our convoluted payroll setup. The payroll segment of Dayforce has demonstrated a lack of accountability, particularly evident in their response to our 401(k) compliance challenges, where they offered no satisfactory solutions and essentially shrugged off their responsibilities. We have given Dayforce several opportunities to rectify their errors, despite our profoundly disappointing experience. Even external stakeholders collaborating with us have expressed sheer astonishment at the abysmal quality of the system, citing unprecedented dissatisfaction in their professional interactions with other clients. Dayforce's performance has been deeply unsatisfactory, characterized by consistent lapses in competence and professionalism, leaving our organization in a state of perpetual frustration and disappointment as we face unresolved issues that directly impact our functionality and productivity.

Caitlin
Payroll Administrator Intermediate Accountant in Canada
Wine & Spirits, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Dayforce Review

5.0 3 months ago

Pros:

How robust it is. If you can think it, the product can likely do it.

Cons:

The reporting feature. It is difficult to navigate and understand

Danielle
Danielle
Director of HRIS & Analytics in US
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

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Best HRIS System Available l!

5.0 6 months ago

Comments: Wonderful total system!!

Pros:

All in one platform, compliance is at the forefront. Helps with audits and being able to find and track employees from start to finish.

Cons:

Some features like HR Import having mandatory fields, some features like remote workers and their tax state are hard to control