---
description: Learn more about Gruvi price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Gruvi Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Gruvi](/software/1107348/Gruvi)

# Gruvi

Canonical: https://www.capterra.ie/software/1107348/Gruvi

> Gruvi is AI-powered support software unifying chats, emails, and messages into one inbox with smart agents to streamline operations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Gruvi?

Growing businesses that want to support their customers.

## About the vendor

- **Company**: Gruvi

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Aruba, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Bulgaria, Canada, Cayman Islands, China, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Estonia, Finland, France and 51 more

## Features

- CRM
- Email Management
- Knowledge Base Management
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics
- Service Level Agreement (SLA) Management

## Integrations (5 total)

- Slack
- Stripe
- Stripe Billing
- Telegram
- WhatsApp

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.ie/directory/32315/customer-support/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.ie/software/164283/zendesk) — 4.4/5 (4086 reviews)
2. [RenewityRMA](https://www.capterra.ie/software/153078/renewityrma) — 4.9/5 (10 reviews)
3. [Freshdesk](https://www.capterra.ie/software/124981/freshdesk) — 4.5/5 (3463 reviews)
4. [Zoho Desk](https://www.capterra.ie/software/169505/zoho-desk) — 4.5/5 (2213 reviews)
5. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1787 reviews)

## Links

- [View on Capterra](https://www.capterra.ie/software/1107348/Gruvi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10051917/Gruvi/> |
| en-AE | <https://www.capterra.ae/software/1107348/Gruvi> |
| en-AU | <https://www.capterra.com.au/software/1107348/Gruvi> |
| en-CA | <https://www.capterra.ca/software/1107348/Gruvi> |
| en-GB | <https://www.capterra.co.uk/software/1107348/Gruvi> |
| en-IE | <https://www.capterra.ie/software/1107348/Gruvi> |
| en-IL | <https://www.capterra.co.il/software/1107348/Gruvi> |
| en-IN | <https://www.capterra.in/software/1107348/Gruvi> |
| en-NZ | <https://www.capterra.co.nz/software/1107348/Gruvi> |
| en-SG | <https://www.capterra.com.sg/software/1107348/Gruvi> |
| en-ZA | <https://www.capterra.co.za/software/1107348/Gruvi> |

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