Local product
What Is OnPrintShop?
We offer end-to-end solutions with Print ecommerce, versatile Designer Studios, Order Management to grow sales & reduce costs. Working with PSPs (SME to the worlds largest printers), we understand the complexity to manage multiple products & sales channels. We have designed solutions, especially for Commercial, Trade, Photobook, Promotional, Wide Format printers. We, as your IT partners are in sync with the latest technologies & offer personalized support, key reasons for our clients success.
Who Uses OnPrintShop?
Our specially designed solutions serve Digital/Offset Commercial printers, Print Brokers, Photobook Printers, Marketing Agencies, Trade Printers to engage online & Walk-in Retailers, Franchisees/B2Bs.
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Reviews of OnPrintShop
Vic
Simply the best in the Industry!
Comments: We needed a responsive make-over. OnprintShop has provided stellar commitment to our redevelopment and deployment. We are looking forward to a long partnership with a team that understands our needs and works diligently with integrity to provide solutions.
Pros:
Ease of use, packed with an abundance of rich features to enhance the ecommerce workflow in our space in the print industry. The options under the hood are well thought out, developed for easy integration and work exactly as expected.
Cons:
There's nothing to not like about OnPrintShop. This platform has been developed by a team of industry leaders that have performed a deep dive into the daily operations of a print organization. Everything is covered from order placement, client registration, through shipping and payment gateway integration - absolutely amazing platform.
Neil
Alternatives Considered:
Best in its class
Comments: The experience from initial consultations to purchase, installation and use, has been exemplarary. The team at OPS listens to our needs, is attentive, prompt and efficient in their responses and solutions. The software has re-developed our business model making us efficient. It would be a great addition to any print firm.
Pros:
The implimentation of the software is effortless, the support provided by the team at OPS is second to none. The flexibility of the software to customize to our own requirements has been the most important factor for us. Both front end and admin side for this software is very simple and intuitive to use. Product setup and the variations for options is incredible and the software is regularly updated with new features. This platform is becoming in our opinion the leading platform.
Cons:
Software is a subscription service and access to server space is limited, however, any requirement for this is undertaken by the support team. Not having access to server space is a slight limitation in our opinion - however, we have found that the support team has facilitated each and every request we have asked for.
Gaurav
Exceptional Customer Service
Comments: The team at OnPrintShop have mastered the art of customer service. We have never experienced this level of dedication and responsiveness from any vendor or supplier.
Pros:
This is a custom made solution for the print industry. On Print Shop has been able to capture everything that a printer would need to automate their back end order processing system.
Cons:
As with any system, there is a lot of upfront work that is required in terms of having the data and figures all organized. There are very few negatives, if any.
Amanda
our customers love using it, but we have had a lot of technical issues
Comments: a lot less manual design and admin as customers can log on and make the changes themselves, which is particularly helpful when its only a name and phone number on a business card!
Pros:
its very easy to use, straight forward to show customers and our corporate customers love that we can customise there interface with their logo and colours.
Cons:
Our corporate customers use this everyday so with the time difference its hard to speak to technical support when we have issues and questions, and even with new updates we have the same issues reoccurring which is frustrating.
Kellie
Wonderful platform and offers pretty much everything!
Comments: We had a great experience with Onprint. The service is excellent. They always go above and beyond for their clients. We have been with Onprint for over 6 years and I can think of maybe 1-2 issues we had but they were always handled quickly and professionally.
Pros:
I liked the calculation feature; it gives us a lot of control over our pricing, especially with the attributes. And the pricing calculator is amazing and has saved us so much time speaking with customers.
Cons:
We really needed a something that was compatible with our management system. And more integration with items like wetransfer and fedex.
