---
description: Learn more about Agent360 price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Agent360 Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Agent360](/software/1088328/Agent360)

# Agent360

Canonical: https://www.capterra.ie/software/1088328/Agent360

> Agent360 is customer service software that combines AI Receptionist, Live Chat, ticketing, a knowledge base, and surveys.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Agent360?

Agent360 caters to customer support teams, law firms, travel and hospitality providers, property managers, healthcare providers, insurance companies, and professional service providers.

## About the vendor

- **Company**: Agent360

## Commercial Context

- **Starting Price**: US$67.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- CRM
- Knowledge Base Management
- Live Chat

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.ie/directory/32315/customer-support/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.ie/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.ie/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [RenewityRMA](https://www.capterra.ie/software/153078/renewityrma) — 4.9/5 (10 reviews)
4. [Zoho Desk](https://www.capterra.ie/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
5. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.ie/software/1088328/Agent360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10038320/Agent360/> |
| en-AE | <https://www.capterra.ae/software/1088328/Agent360> |
| en-AU | <https://www.capterra.com.au/software/1088328/Agent360> |
| en-CA | <https://www.capterra.ca/software/1088328/Agent360> |
| en-GB | <https://www.capterra.co.uk/software/1088328/Agent360> |
| en-IE | <https://www.capterra.ie/software/1088328/Agent360> |
| en-IL | <https://www.capterra.co.il/software/1088328/Agent360> |
| en-IN | <https://www.capterra.in/software/1088328/Agent360> |
| en-NZ | <https://www.capterra.co.nz/software/1088328/Agent360> |
| en-SG | <https://www.capterra.com.sg/software/1088328/Agent360> |
| en-ZA | <https://www.capterra.co.za/software/1088328/Agent360> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Capterra Ireland helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ie","url":"https://www.capterra.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Agent360","description":"Agent360 is an AI-powered customer support platform that combines live chat, AI chatbots, ticketing, voice support, a knowledge base, and CSAT surveys into one system. The AI chatbot, Zoe, uses natural language processing to handle routine inquiries, triage questions, and provide accurate responses. When complex issues arise, Zoe transfers conversations to human agents with full context. Voice support enables call handling and appointment booking. The knowledge base gives agents quick access to information for faster resolution. CSAT surveys provide insights into service quality. Agent360 integrates with CRMs, e-commerce platforms, and communication tools through REST APIs, webhooks, and pre-built connectors. The platform supports multiple channels, including Slack, email, WhatsApp, and Facebook Messenger. Bank-grade encryption and GDPR-compliant data handling secure customer information. The system uses SOC 2 compliant infrastructure with tenant isolation to protect data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/81e632e7-d8f2-4b52-9d7f-9fa6e4053a55.png","url":"https://www.capterra.ie/software/1088328/Agent360","@id":"https://www.capterra.ie/software/1088328/Agent360#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"67","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.capterra.ie/software/1088328/Agent360#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Agent360?","@type":"Question","acceptedAnswer":{"text":"Agent360 is an AI-powered customer support platform that combines live chat, AI chatbots, ticketing, voice support, a knowledge base, and CSAT surveys into one system. The AI chatbot, Zoe, uses natural language processing to handle routine inquiries, triage questions, and provide accurate responses. When complex issues arise, Zoe transfers conversations to human agents with full context. Voice support enables call handling and appointment booking. The knowledge base gives agents quick access to information for faster resolution. CSAT surveys provide insights into service quality. Agent360 integrates with CRMs, e-commerce platforms, and communication tools through REST APIs, webhooks, and pre-built connectors. The platform supports multiple channels, including Slack, email, WhatsApp, and Facebook Messenger. Bank-grade encryption and GDPR-compliant data handling secure customer information. The system uses SOC 2 compliant infrastructure with tenant isolation to protect data.","@type":"Answer"}},{"name":"Who Uses Agent360?","@type":"Question","acceptedAnswer":{"text":"Agent360 caters to customer support teams, law firms, travel and hospitality providers, property managers, healthcare providers, insurance companies, and professional service providers.","@type":"Answer"}}]},{"@id":"https://www.capterra.ie/software/1088328/Agent360#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"Agent360","position":3,"item":"/software/1088328/Agent360","@type":"ListItem"}]}]}
</script>