---
description: Learn more about FeedMetrics price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FeedMetrics Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [FeedMetrics](/software/1086313/FeedMetrics)

# FeedMetrics

Canonical: https://www.capterra.ie/software/1086313/FeedMetrics

> Cloud-based and AI-powered feedback management software that automates surveys, complaints, and workflows to enhance experiences.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses FeedMetrics?

FeedMetrics.ai serves SaaS, retail, D2C brands, professional services, financial services, education providers, and organizations enhancing customer and employee experience.

## About the vendor

- **Company**: FeedMetrics

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: feedmetrics, offers flexible subscription-based pricing designed to support growing teams as well as enterprise operations.&#10;&#10;Our pricing structure is based on usage, features, and organizational scale allowing businesses to choose a plan that fits their operational needs.&#10;&#10;Pricing Model&#10;&#10;Monthly and annual subscription options&#10;&#10;Scalable pricing based on:&#10;&#10;Feedback and survey volume&#10;&#10;Custom enterprise pricing available for multi-location and large organizations&#10;&#10;Plan Structure&#10;&#10;Essentials Plan&#10;Ideal for small teams starting with structured feedback collection and basic complaint tracking.&#10;&#10;Includes:&#10;&#10;Feedback collection&#10;&#10;Survey builder&#10;&#10;Basic dashboard reporting&#10;&#10;Complaint tracking&#10;&#10;Growth Plan&#10;Designed for growing organizations requiring automation and deeper insights.&#10;&#10;Includes:&#10;&#10;Advanced analytics&#10;&#10;Escalation rule automation&#10;&#10;SLA monitoring&#10;&#10;Department-level performance views&#10;&#10;Customer Experience Index (CXI)&#10;&#10;Enterprise Plan&#10;Built for larger organizations with complex workflows and multi-location operations.&#10;&#10;Includes:&#10;&#10;Advanced automation workflows&#10;&#10;Role-based access controls&#10;&#10;Multi-branch reporting&#10;&#10;Priority support&#10;&#10;Custom integrations&#10;&#10;Dedicated onboarding&#10;&#10;Free Trial&#10;&#10;FT offers a free trial so teams can evaluate the platform before committing.&#10;Live demos and guided onboarding sessions are also available upon request.&#10;&#10;Implementation \&amp; Support&#10;&#10;Quick setup with guided onboarding&#10;&#10;No complex technical implementation required&#10;&#10;Dedicated support for Growth and Enterprise plans&#10;&#10;Training resources available&#10;&#10;Contract Flexibility&#10;&#10;No long-term lock-in for standard plans&#10;&#10;Annual plans available at discounted rates&#10;&#10;Custom agreements for enterprise customers
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, France, Germany, India, United Kingdom, United States

## Features

- Customisable Templates
- Dashboard
- Data Import/Export
- Email Marketing
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Question Library
- Reporting/Analytics
- Self Service Portal
- Survey/Poll Management
- Surveys & Feedback

## Integrations (1 total)

- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Survey Software](https://www.capterra.ie/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.ie/directory/30092/survey/software)
- [Customer Experience Software](https://www.capterra.ie/directory/30671/customer-experience/software)
- [360 Degree Feedback Software](https://www.capterra.ie/directory/30666/360-degree-feedback/software)

## Alternatives

1. [Typeform](https://www.capterra.ie/software/137289/typeform) — 4.7/5 (945 reviews)
2. [Reviewpro Reputation](https://www.capterra.ie/software/181148/Reviewpro-Reputation) — 4.0/5 (6 reviews)
3. [Jotform](https://www.capterra.ie/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
4. [SurveyJS](https://www.capterra.ie/software/1063198/surveyjs) — 4.9/5 (24 reviews)
5. [SurveyLegend](https://www.capterra.ie/software/156752/surveylegend) — 4.6/5 (963 reviews)

## Links

- [View on Capterra](https://www.capterra.ie/software/1086313/FeedMetrics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037177/FeedMetrics/> |
| en-AE | <https://www.capterra.ae/software/1086313/FeedMetrics> |
| en-AU | <https://www.capterra.com.au/software/1086313/FeedMetrics> |
| en-CA | <https://www.capterra.ca/software/1086313/FeedMetrics> |
| en-GB | <https://www.capterra.co.uk/software/1086313/FeedMetrics> |
| en-IE | <https://www.capterra.ie/software/1086313/FeedMetrics> |
| en-IL | <https://www.capterra.co.il/software/1086313/FeedMetrics> |
| en-IN | <https://www.capterra.in/software/1086313/FeedMetrics> |
| en-NZ | <https://www.capterra.co.nz/software/1086313/FeedMetrics> |
| en-SG | <https://www.capterra.com.sg/software/1086313/FeedMetrics> |
| en-ZA | <https://www.capterra.co.za/software/1086313/FeedMetrics> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Capterra Ireland helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ie","url":"https://www.capterra.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"FeedMetrics","description":"Cloud-based feedback management software that collects and analyzes customer and employee feedback through surveys, campaigns, and complaint tracking. The platform automatically detects sentiment, identifies recurring themes, and surfaces risk signals from both structured and unstructured feedback. Teams can prioritize critical issues based on AI-driven insights, allowing them to address problems before they lead to churn or attrition. The software includes workflow automation that routes tasks according to priority and assigns ownership for timely resolution. FeedMetrics centralizes feedback across multiple touchpoints, helping organizations identify friction points and patterns of disengagement. The platform provides analytics that transform feedback into actionable signals, enabling teams to focus on issues that impact retention and experience quality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1d869e10-5529-415e-b39c-0d0d8b540ab2.png","url":"https://www.capterra.ie/software/1086313/FeedMetrics","@id":"https://www.capterra.ie/software/1086313/FeedMetrics#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Linux on premise"},{"@id":"https://www.capterra.ie/software/1086313/FeedMetrics#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is FeedMetrics?","@type":"Question","acceptedAnswer":{"text":"Cloud-based feedback management software that collects and analyzes customer and employee feedback through surveys, campaigns, and complaint tracking. The platform automatically detects sentiment, identifies recurring themes, and surfaces risk signals from both structured and unstructured feedback. Teams can prioritize critical issues based on AI-driven insights, allowing them to address problems before they lead to churn or attrition. The software includes workflow automation that routes tasks according to priority and assigns ownership for timely resolution. FeedMetrics centralizes feedback across multiple touchpoints, helping organizations identify friction points and patterns of disengagement. The platform provides analytics that transform feedback into actionable signals, enabling teams to focus on issues that impact retention and experience quality.","@type":"Answer"}},{"name":"Who Uses FeedMetrics?","@type":"Question","acceptedAnswer":{"text":"FeedMetrics.ai serves SaaS, retail, D2C brands, professional services, financial services, education providers, and organizations enhancing customer and employee experience.","@type":"Answer"}}]},{"@id":"https://www.capterra.ie/software/1086313/FeedMetrics#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/30092/survey/software","@type":"ListItem"},{"name":"FeedMetrics","position":3,"item":"/software/1086313/FeedMetrics","@type":"ListItem"}]}]}
</script>
